Red Robin

2 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

905 Holt Road
Webster, NY 14580

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


In the past I’ve had a good experience at Red Robin but this time I got a set of GF fries and didn’t realize that a piece of onion ring was in the basket until after I ate it. Said something to the server and he said that he would make sure to tell the kitchen but the damage is done.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 month ago read full review

Overall Rating

Review


Staff is knowledgeable and i feel the most safe at this restaurant. The Webster location is the best location i’ve gone to.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Updated 11 months ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

Photos


Add a photo

More Reviews


Overall Rating

Updated 4 years ago read full review

Overall Rating

Review


They are aware of celiac and offer gluten free buns that are pretty good. They also have a dedicated gluten free fryer. We'd eaten there many times until one night, the sweet potato fries arrived with a big hunk of breading in the middle of them. Our waitress called the manager out to show him and they did apologize and comped my meal, but it was too late. I'd eaten 3-4 fries before I noticed the breaking & ended up getting very sick :(

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


i love red robin! I've never had a problem here. it's one of my 3 go to places to eat since being diagnosed celiac. as with any place, always make sure your remind them you are celiac/gluten free when ordering anything...you're entrée, ff refill or dessert. the servers are only human afterall. separate kitchen area for gf and separate fryer for GF french fries.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Be careful at the Webster location...we ordered gluten free fries for my daughter and they gave her regular ones. We didn't notice until she'd eaten most of them! 😞

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Always easy there without a problem. Not top quality fine dining but SAFE! My daughter lives the GF buns/sandwiches. There are many options and the fries are GF!

Updated 8 years ago read full review

Overall Rating

Review


Great place to get a GF burger and fries!!

Updated 9 years ago read full review

Overall Rating

Review


Decent amount of gluten free options including fries and a bun! Wish there was a separate gf menu instead of having to leaf through a binder to see which ingredients from which items weren't gluten free. If you want a good burger and fries on a bun I would definitely recommend.

Updated 10 years ago read full review

Overall Rating

Review


Lettuce Wrap Your Burger, my fav.

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I've tried eating here several times and I'd say they get it right 50 percent of the time. I always let the server know and they note it in the order. I've ordered the grilled chicken sandwich with broccoli and also ordered the avocado salad with no croutons. First time I ordered the sandwich with a gf bun but still had symptoms I'd had gluten. Second time, I ordered no bun...still symptoms. The only thing I've had no symptoms from was the salad. I just don't feel the kitchen staff really takes care ensuring no cross contamination despite being informed it's necessary.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


After reading the more recent food reviews, my husband and I gave our local Red Robin another try. It was a good experience! I really appreciate the interactive website allergen avoider and it made choosing safe options really easy. Our server was brand new but she did great. Happy to have RR back on the rotation again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
Symptomatic Celiac

Overall Rating

Review


Great location for gluten free. Very knowledgeable whether you eat in or use take out. Clearly labeled and dedicated fryer for the fries. I always get the lettuce wrap burger here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


They have delicious gluten free buns. They put a specific pic in the bun as well as the fries. Everything was very good with lots of options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers online ordering

Overall Rating

Review


I never actually went in but I ordered takeout. Got a burger with coleslaw. Everything tasted great, wish they had more options though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info