They messed up my food order. I will not be back.
They are always helpful. If they don't know the answer, they find someone who knows. Sometimes service is slow. Great food!
Completely unsafe! Do not waste your time. The hostess did not know what gluten free was the. I ordered the Cobb salad it came out with blue cheese, when I told the server it had blue cheese he said you need to tell me these things and the kitchen doesn't always know. STAY AWAY from this location
It was a Wed night and we had a 45 min wait! Guessing they were low on staff as 1/2 the restaurant was empty. Food wasn’t great. They seemed to know about GF. I went because their fries are GF. They weren’t hot and we never got asked if we wanted refills (bottomless fries). My daughters order was wrong and my husbands sandwich was soggy. Not going back!
We eat here often and have had great service every time!
Our server was very helpful when I asked for bbq on my burger. He checked to see if it was gluten free then returned to let me know it was not but that they had another that was.
My family eats here frequently and my celiac daughter has never once gotten sick. They are very careful about cross contamination and usually very friendly and helpful. My daughter loves their gluten free bun, she says it's the best she's ever had. She also loves their chili fries, salads and root beer floats.
I am disappointed. yes the food was good. The hamburger was good. The service sucked. We went around 1:30 pm the parking lot was pretty empty. It took 20 minutes for someone to come take the order. The restaurant was almost empty so not sure why we had to wait so long. They use Udi buns which they nuke. Mine was so tough I had a hard time cutting it.
Stopped here on the way to Chicago becausr Red Robins have always been reliable. It was the single worst experience we have ever had at a Red Robin. Poor service, mistakes on our order, we waited over 20 min just to be greeted. Hoping I was observant and assertive enough that there wasn't cross contamination for my 3 girls. Time will tell... I would not recommend this restaurant based on inconsistencies and server knowledge.
My 2 daughters and I were glutened there. Burgers are not that great to make it worth the risk.
One of my favorite places to eat. They have a gluten free menu, all the wait staff I have encountered are very knowledgeable, and the GF buns are delicious!
U can have burger with lettuce wrap or last visit they have gf buns fries r gf always very careful and helpful
April 2, 2019- Very Celiac and GF accommodating. I ate there and did not get sick. No GF frier, but had veggies substituted for fries. Wasn't impressed with food quality at this location.
Great burgers and fries. Celiac and never had a reaction here. Unlimited fries are delicious.
I’m am not Celiac’s, but I am intolerant. I ordered a Wedgie burger with fries because they do have a dedicated fryer, but when they brought my food, they had sent out a regular burger. When I sent it back and the replacement cane, the burger was correct, but I questioned whether the fries had come from the dedicated fryer because I had my gluten response. I think anyone with Celiac’s should approach this location with caution.
Red Robin has a dedicated Gluten Free menu, and several options. I’m allergic to Gluten and have never had a problem with any allergen issues when eating here. The servers are always knowledgeable in the options available and are always kind enough to ensure that there is no cross contamination.
Great food. We have had the wait staff automatically switch everyone else's buns to gluten free that are in our party without asking. A nice gesture, but not necessary for those that aren't gluten free and a little annoying for those that dont need it.
Staff is amazing with my sons celiac. Dedicated gluten free fryer so fries are safe, as is the yummy seasoning. Gluten free buns and they have knowledge of exactly what part of the burgers aren’t safe. They have always been super attentive to our allergy issue, can’t recommend them enough!
I love red robin, but theyre not always the safest if you have celiacs. I am super sensitive to cross contamination and every few times i come i get sick from eating here. So Id say youre probably ok to go here, but there is a chance youll get glutened.
The wait staff and manager were very knowledgeable and accommodating! They were on it with the fries! My daughter was thrilled. Great food and great service!
In the end, they really worked to get it right. I ordered my regular, the Grand Brie (amazing by the way), but they didnt have brie in stock. So I ordered the blue burger. I had to return my order back to the kitchen two times because the kitchen put the listed non gluten free sauce or haystack onions on the burger. But even though I got my burger after the whole party was done eating, I was still happy that the waiter and the manager worked to get it right.
We come here often with 2 daughters who have celiac. They love that they can get fries (dedicated fryer) and a good burger here. They always bring out the GF buns and fries with a purple stick in them so we know they are correct. The girls haven't gotten sick after eating here since ordering GF.
This location is always under staffed, once there was 1 waiter who was also the host. 2 days ago there were 2 waiters and a host - still not enough staff for lunch. We waited 15 minutes to order drinks, all the booths are low so it's not as if no staff can see you. EVERYONE can see you. Especially the host who walked by frequently. They were out of chili, for gf chili cheese fries. I ordered cheese fries. Asked for water which took over 30 minutes, shakes made us thirsty! A female waitress finally brought them over and said "Here" in a snotty little girl voice. As if it was our fault she had to deliver it to us. She just set the 3 glasses on the table as she had carried them. And left us to distribute them amongst ourselves. My gf French dip came out with a gluten bun. Had to ask 2 people if this is a gf bun. You should've seen the "cheesy fries"! They melted a slab of American cheese on top! I still gave 3 stars because they have a very good French dip on a good gf bun and gf fries- sometimes they are chili cheese fries!
They have great food, usually the service is good, but last time I went I was sick for a close to a week from their fries. Crippling stomach pain like I hope never to go through ever again. This was my family's go-to restaurant for birthday suppers but now I'm too scared to attend. To be fair to them, they warned me that cross contamination in the fryer was a possibility despite the fryers being "dedicated". Fingers crossed the ignorant employee who dropped something other than plain fries in there was fired.
They have contaminated us twice. There was also an old, soggy corn chip in with our fries. When I called, they told me they fry the corn chips with the fries. I was always told they only fry the fries in the fryer. Nope!!
After reviewing the allergen menu online, I felt this would be an ok option for my 3yo Celiac daughter. Kids menu entrees listed as GF were the burger (with GF bun) and grilled chicken. The fries online stated the risk of cross contamination and that Red Robin doesn’t suggest them for gluten allergies, but they say the fries are gluten friendly because they have a dedicated fryer. We did not order the fries this visit. We ordered the kids burger plain with cheese, with GF bun and apple slices (prepackaged) side. The server explained the burger is cooked on a belt line where only burgers and chicken are cooked (no bread products are put on the belt). Server confirmed they use an allergen kit like the Red Robin website states, and all spatulas and such are used only for your meal and sanitized afterwards. Server said the GF bun was prepackaged, however it was served toasted and assembled on the cheeseburger. Next time I would specifically ask how the bun is toasted and possibly ask if the bun could be served prepackaged. Server was very nice and pleasant. The manager came out to check on us during our meal. Would come here again.
Wow, our waitress was very knowledgable and helpful! I got a grilled crispy chicken tender salad with grilled chicken and my waitress came out a little later apologizing because the chef accidentally put fried chicken on the salad and she asked them to remake it. They also have a dedicated gf fryer for fries. I was very impressed!
I’m not celiac but I do have an intolerance for gluten. I’ve never had an issue eating at Red Robin, until today. I ordered a guacamole bacon burger w/ out bacon and a side of sweet potato fries from their gf fryer. I let the waitress know at least 3 times that I have a gluten issue. When I got my food and had eaten half of my burger and fries, I uncovered a fried onion straw. I immediately notified the waitress who brought the manager over who apologized profusely and got me a new burger and fries. He even covered my meal. I’m just concerned for those who are truly celiac to be warned.
My waitress reassured me that everything I was ordering was gluten free and that they fried the fries in a separate fryer, but when a different waitress brought them out I questioned her about it and she was very clueless but just said yes anyway. I was very very sick afterwards and would definitely not say it’s celiac friendly.
Server took extra precaution to check on fries as fryers had been broken.
They have changed a ton of menu items. Alot of their toppings for the burgers have moved to mass production and now are made with preservatives to improve shelf life. I ordered a black and bleu burger and was informed that the sauteed onions and cheese sauce were no longer gluten free... WHAT!?!
It really depends on the server. Some of them take it seriously and mark it for allergy and give you the allergy stick. The allergy menu they have online is super convenient and I am really happy that this chain as a whole is accessible for me. They offer a gluten free bun so that right there is a huge amount of options that I can't find at other restaurants.
The manager was present when I asked for a gluten free menu. She gave me a tablet to narrow down what I could eat as well as clean the menus for the rest of my party. She even mentioned their GF buns. She also checked on our table a few times. No weird looks, no awkwardness. It's the best service I've received since becoming Celiac. We even bought a bottle of the GF seasoning salt.
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11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
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Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.