I am gluten intolerant and this was the most pleasant place I have ever experienced in my 3 years of being gluten free. I got a chicken sandwich with no sauce and a gluten free bun. I got sweet potato fries and enjoy ever bit of it! The bun wasn’t dry like other places. I give it an A+! The waitress was very accommodating and knowledgeable. Loved the allergen iPad that they give you to pick your menu items. Unfortunately it was a pretty pricey meal for our budget for a family of four but it will be our go-to for a special treat!
Haven't eaten at a Red Robin since I learned I was a Celiac, but saw the reviews of others and decided to take a chance. They have a tablet that helps you select from a group of allergen options and as you drill down into the specific items it provides details on things to consider when you order. They have a dedicated fryer for french fries, but do warn or possible cross contamination. I had a burger (no bun or lettuce) and Chili Chile Cheese Fries. Those were great. I had expected a burger with better flavor, but it was okay. Overall, not the best meal I've had, but I'll visit the Red Robin near me when the urge for some fries overcomes me.
Yummy burgers, knowledgeable staff. I've only gone during off hours so I was able to talk with the server. Works for me.
This place was great! The waiter was very accommodating and took special care to make are my meal was truly gluten free and free of cross contamination. I order a burger, which they had gluten free buns, and a manager personally came out and handed my my food. The staff was very knowledgable about what on the menu was or was not gluten free.
Excellent food and great gluten free options. I only wish they had the allergen menus available in the restaurant, instead you have to look it up online. Manager oversees prep of food involving allergies and brings the food out to you.
Had Gluten Free Bun for a fantastic burger! Gave special care to insure that there was no cross contamination. A great experience!! Dave
I am so impressed with this chain restaurant. The quality of the food is amazing! The attentiveness to allergies is off the charts! Between the group we had the regular burger and a few of the gourmet burgers. It was unanimous. The burgers were juicy, delicious and hit the spot! The gf bun is great as well! They have regular fries and sweet potato. Both are delicious and are bottomless!! With the added plus of being safe for celiac a! Can't speak enough for the attentiveness of this company. As for potential cross contamination. In the kitchen they have a separate work station for allergies. It would be very difficult to get cross contamination with gluten at this facility. The manager brings out the food for allergies to the table and is very attentive to making sure these special issues are handled properly.
Excellent menu for gf. Wait staff and management very aware of gf requirements. Great everyday gf alternative!
I have eaten here many times and never had any problems. Every one that has waited on us have been aware of celiac disease and have handled my order with great care. They also have Redbridge beer, not on menu you need to ask for it.
Got glutened using the gluten free menu last night. Probably cross contamination. Not happy.
Very friendly and accommodating wait staff. Manager took care of our orders and brought them to the table. All our gluten free meals were prepared in the special yellow allergy basket. Thanks, Red Robin for always being a Gluten Free go-to restaurant!
This location has a gluten-free bun. Finally, real food!
the wait staff at this location was fantastic. Gf bun was perfect.
Never had a problem here, anyone I’ve spoken to seemed knowledgeable enough to keep celiac friendly
Excellent. Have dined here several times. Very knowledgeable. I’m very sensitive and still have never been contaminated here. Usually get the turkey burger on GF bun, fries from dedicated frier.
I ordered to go and the bartender and waiter were both very knowledgeable and helpful. They knew everything off the top of their heads down to every sauce that had gluten in it.
This Red Robin used to be very careful about their gluten free food. They would bring it out separately and it had the purple picks in the food to indicate allergy. Well the past year they stopped doing that, and I would always double check - are you sure this is gluten free? And the waitress would say “oh yes yes”. Well tonight we went there and I specified gluten free and the waiter assured me that their fries are cooked in soybean oil separate from everything else. I accepted his answer. Well when my sweet potatoes fries were brought out to me, they were old & luke-warm like they had been sitting around for awhile (gross) and they tasted like onion rings!! Which means onion rings were cooked in the same fryer. This happened to me one other time at a Red Robin in MI and my fries actually came out with pieces of the onion rings mixed in. My chicken sandwich was fine - I got it on the lettuce wrap. Anyways, my the time we left the restaurant my heart was racing & I was sweating and now I have gastrointestinal distress. I would not recommend it anymore. I used to love Red Robin cause they were so careful!! I just wish they would change back to how they were doing it before.
Waiter Zac understood Celiac, provided me with gluten-free menu, and assured me of their processes for avoiding cross-contamination. I got a bacon cheeseburger and fries (dedicated fryer). First burger out since diagnosed — SO good to have a burger on a bun again! And they gave me so many fries, I couldn’t finish them all! Felt fine after. Recommend this location.
Staff very helpful and concerned about doing what they could to be sure our food was safe to eat. They do warn you they can not guarantee no cross contamination and the food was wonderful as was the service. Unfortunately, we both had a serious reaction within 30 minutes of the meal.
I’ve never had a bad experience. They seem to be well trained and my food is always marked gf
Separate fryer and knowledgeable staff. One of my favorite places for a GF burger - I don’t like gf buns but their lettuce wrap is done very well and you can add bacon! I get a bacon cheeseburger in lettuce with endless fries. They have angry orchard too. Great cheap choice for celiac!
After explicitly telling the waitress that I had a severe gluten allergy, I ordered from the allergy menu and she asked if croutons are ok on the salad. Highly uneducated staff about gluten. I ordered an angry orchard. She dropped it off at my table, I took a giant swig of what I thought to be angry orchard, she served me an IPA. I spit out as much as I could but how dare she. After it being brought to the managers attention, she sat there and smirked. This is my health and serving a celiac an IPA is not ok. We usually visit Red Robin’s when we travel and have never had any problems. Do not come here - this is unacceptable.
Have eaten here several times, as well as used the order online/pick up option. The burgers, both hamburgers and chicken, were delicious. The gluten free buns and french fries are good. The reason I did not give 5 stars was because last time we were there the entire restaurant seemed dirty, from the tables and floors to the rest rooms. They do seem to be careful about cross contamination.
I eat here often. Staff knowledgeable about gluten free food and how to avoid cross contamination. They always make extra fries for me and make sure I am taken care of. They have a dedicated fryer for fries. Both my fries and my cheeseburger tested gluten free with my Nima gluten detector. The Red Robin seasoning tested positive for gluten.
Hit or miss. I’ve found it’s better to go when it’s not peak times. I’ve been given a basket of fries with a piece of chick strip in it and also had my plate with a gluten free bun and “allergen fries” come out with what looked to be the breading from an onion ring on the plate. I don’t think the servers at this location care. The one in Jones Valley is better.
Told the waitress I was celiac and REQUIRED gluten free food. Since the kitchen either forgot and pushed aside our order we finally got our order roughly 40 minutes later. I guess on the high side the meal was comped by an apologetic manager but I do not like being treated as a 2nd class citizen because I have celiac and the staff does not care or has disdain for GF preparation. I recommend steering clear of this place for a while.
Separate GF menu was a little weird to navigate on a tablet. Ordered the Spinach Artichoke dip appetizer and a chicken sandwich on GF bun. Everything tasted great, but there must have been cross contamination because even before dinner was over I was having a reaction. 3 stars for a good attempt.
Separate fryer! This location has special plates to indicate GF (many locations do this but it is not chain wide). Seasoning is unclear. Some say it’s gf, some not. Supposedly it used to not be and was changed to be. I’m really sensitive and i tried it and didn’t get sick, but try it at your own discretion
It was a Wed night and we had a 45 min wait! Guessing they were low on staff as 1/2 the restaurant was empty. Food wasn’t great. They seemed to know about GF. I went because their fries are GF. They weren’t hot and we never got asked if we wanted refills (bottomless fries). My daughters order was wrong and my husbands sandwich was soggy. Not going back!
I didnt die! Celiac's disease and had no reaction, I'm in town for the week for a conference and glad to be able to grab a burger and beer (cider). side note: they still advertise Omission as gluten free, DONT DRINK THIS BEER. You will be very sick
Waitress knew the answer to all my questions about GF options. Staff was friendly. Fries are fried in separate oil so they are celiac safe. Gluten free bun was average but meal overall was superb. Definitely coming back. I wouldn’t have thought of Red Robin as a forward thinking progressive celiac friendly place until today! 10/10
I’ve been a handful of times now and have never had a problem. I usually get the bacon cheeseburger on a gluten free bun with gluten free fries (no seasoning). I’ve heard from other Red Robin’s that you can have the seasoning but they withhold it just to be safe.
Told server and manager about intolerance. Got ill for 3 days and over Christmas from ordering the simply grilled chicken wrapped in lettuce with gluten free fries. Apparently the sauce they put on the chicken is not gluten free and the manager and kitchen is not trained to handle gluten free dining. They also brought me a burger with a wheat bun at first, and by the time I got my remade food, I ate alone. The boy who served us was very respectful and kind, however.
We've eaten here twice now and both times have been amazing. They have a separate fryer for gluten free and use a purple tooth pick to indicate that something is indeed gluten free. I'm really happy to have found a place with so many options and can accommodate the gluten allergy
I love it. Best buns in town.
They always get my order right and safe for me.
Super knowledgeable managers. Only place in town to get a GF burger & fries. They can even do GF chips & spinach dip, which has became a fav!
Avoid the Wilsonville OR location! Go to Tualatin location instead. The staff here treat you like dirt. They don’t give you gluten free fries even when you ask for them and when they bring the food out (40 minutes later) they don’t mark your order as gluten free and get a horrible attitude if you ask. The manager is just as rude as the staff, I’m sure that’s why they’re all so slow and rude. They do not take allergies seriously here!!! Waited 20 minutes for a glass of water and the table by me asked for silverware and the waiter just flung some down at them. The Tualatin location marks your order as an allergy order, never gets me sick and is so much nicer!
They are very accommodating. You have to request a gluten free menu since the regular menu doesn’t specify. The gluten free menu is actually an iPad and you select all your “allergies” and then it provides you all the options you can have including what modifications can be made (ie gluten free bun). Staff is knowledgeable and respectful.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 10 pm