Red Robin

Burger was great and the service was excellent.

Eaten here several times and never been a problem. If you ask for the allergy menu they bring you out the iPad with all the options on. The fries are also gluten free which is great!

Great place, they have amazing burgers! Even a gluten-free bun for them. The staff is really nice and always makes sure the kitchen gets the gluten free bun on the burger. I eat here very often, and always come back for more!

One of my go to restaurants with the family. Staff can be unsure at time, but make sure to ask for a manger if you feel like you are not being heard. Dedicated menu is online only and can be hard to read on a phone, so I recommend that you look at it ahead of time. Ordered in and to go no issues.

Changing my rating. Last few times I've questioned if it was a gluten reaction but this time it's without a doubt the burger. Just don't think they have safe enough practices in the kitchen.

Explained that I was a celiac and very sensitive to gluten....waitress seemed confused and I explained it again.....obviously in one ear and out the other because she delivered my burger on a normal bun...did not want to get sick so I did not eat, paid the bill and left

We have been twice now. The first time was wonderful. The second time, my son got sick. Clearly somebody wasn't paying attention in the kitchen. Very sad. My son was so happy to find a place to get a burger and fries.

I had a burger and fries! The gluten free bun with incredibly fluffy and soft. It doesn't even look like its GF but, it is because it's not a sesame seeded bun. I loved the French fries! And the service was great!

Great food and service. Burger was great and frees are gluten free too. Would definitely go back here. Management and servers are very accommodating.

Very happy with their choices however wish they had more then 1 menu for the whole restaurant. Had to wait to read menu.

Wonderful burgers and fries! So much so that i asked the manager if he was sure it was gluten free! Mmmm yummm

Have given us sesame buns and said “it’s all gluten free!” Then you wait an additional 30 minutes for them to make 1 kids cheeseburger and all you get is “thanks for catching that”...

We eat at RR all over the place because it's safe for my daughter with celiac. Delighted to find one in Prescott. Great burgers with a GF bun!

Burger con pane gluten free e patatine fritte fantastici! Sono celiaca e non sono stata male! Super consigliato !!!

Red Robin is always a staple for me, but this location is not. I’ve gone here a few times and almost every time I did not receive gluten free fries with my order. I would not go here if you have celiac or severe gluten issues. Red Robin is great..just not this location. Staff could either not care less or not properly trained.

I had two awesome experiences with the same hostess and server. They were both very attentive and friendly! The food was delicious!

They have one iPad with their allergy menu so you have to wait until your turn to use it to order. I was very concerned after clicking the GF tab that the next page was a disclaimer they don’t guarantee food safety! But going with the reviews I stayed. Yes they have a dedicated fryer. I had the sweet potato fries and a cheese burger w/GF bun and I got sick! My stomach was so bloated by the time we got home and I was in so much pain for two days! I won’t go back.

Our daughter loves this place. They have a gluten free bun and fries are gluten free. I was told by manager and waiters that they take precautions in kitchen not to cross contaminate. We've never had any issues.

They do a really good job at trying to keep your meal safe. They warn you that it takes longer because they’re preparing in a different area using fresh ingredients. Their bun is the best around and they have a dedicated fryer so you can have French fries. Ask for their iPad which has an interactive allergy menu!

OMG! We don't have this restaurant where I live. Visiting Peoria, Illinois. Absolutely delish! Came for lunch and then did take out for dinner.

So, we have eaten at RR quite a bit, but all have been in the Carolinas. We arrived in Colorado Springs, CO, and I immediately went to my App. When I saw RR...we just knew all would be great! I didn’t get sick (and am very thankful) but the food was less then delicious, and my fault and I felt blah afterwards. Learning experience: don’t judge a restaurant by the name...each is different.

My daughter is not super sensitive to gluten but we have not had any issues here. They use a dedicated fryer. She usually has the grilled chicken plain, apples, fries and strawberry lemonade.

We have always had a great experience here! They use allergy sticks in the meals that need them, the staff are very knowledgeable about food allergies and celiac disease. We eat here often!

For a place that prides themselves on having safe GF options, including a dedicated fryer, my meal was not gluten free. I have Celiac Disease and recently got a Nima sensor to help keep me safe. I've been eating at Red Robin probably 1-2 times per month since I was diagnosed, since it was one of the only places that seemed to be guaranteed "safe." I don't have immediate symptoms from ingesting gluten, so it can be hard to tell when I've been exposed. But after being "gluten-free" for over 3 months straight, I still haven't felt any better and my quality of life has not improved. So I decided to test my food tonight, unfortunately after eating most of it, just to be sure. And what do you know? My food had gluten. So thank you, Red Robin, for acting like you are a safe place for me, but in reality, you've been poisoning me and damaging my health.

Great service by May. No worries with my soy & gluten allergies. Dedicated fryer. Lots of choices.

The staff and manager are diligent at helping you select gf items if you are unsure about an order. The dedicated gf fryer is great for hot fries. Must specify gf fryer. The gf bun is excellent and worth the extra cost and calories. I’m very picky about gf breads so I am happy to have a burger on a bun here!

I saw it hasnt been updated in a while. This place is awesome! I'm a regular. Gluten free buns!

I eat here all the time. They have allergy safe French fries! And you can do a gluten free bun or a lettuce wrap if you want. I grew up without buns because they didn’t exist so I just do a plain cheese burger. I’ve never gotten sick, and my food always comes out with a little purple allergy stick in it. But, if you do get a refill of allergy fries, make sure you specify because sometimes they forget and bring out a basket of regular fries. Unless they have the purple allergy stick, or the server tells me they are the allergy fries, I won’t eat them.

Have not had an issue here. They have procedures in place.

The staff is friendly and knowledgeable at this Garland, TX location. Last week, the dedicated GF fryer was broken, and I appreciated the fact that every staff member had been notified—even the hostess. We opted to come back a week later because we love the bottomless GF fries. Today, the dedicated GF fryer was working again. Also, the seasoning for the fries is now labeled GF. We love the GF buns and the burgers! We have 3 Celiacs in our family. We eat here often and have never gotten sick.

Separate GF menu, GF burger bun, helpful staff.

Went here last night with my boyfriend, we called ahead of time to see if they had GF veggie burgers. Our waiter (Jordan) was so knowledgeable about the GF options talked me through the whole process how they have a dedicated allergy kit and part of the kitchen for preparing GF foods including a dedicated fryer. He explained that the veggie burgers can be made GF and recommended I got the lettuce wrap since he said he didn't find the bun to be so good. I'm so glad I got the lettuce wrap it was very good, alittle pricey for a small veggie burger but the unlimited fries even it out ;) he even brought me a GF bun on the house to try, that is why I gave this 4 out of 5, the buns were soggy and spongey and when they hardened within ins they were like rocks! I find it ridiculous that they charge an extra $2 for the gross GF bun, I wish they had a better option but for now I'll save the calories for the fries and have the lettuce and wrap ;)

Albany RR has a dedicated fryer. We always call in advance to ensure it’s working. That’s been a problem in the past. We typically get a burger without the bun but they do offer a gf bun. I thought it was dry and crumbly the only time I did get it. Not my favorite place to eat gf but my hubby loves the endless fries so we go 1-2 time a year just for that.

Celiac: Eaten there several times. Got sick the last 2 times.

My son thoroughly enjoyed a burger on a gf bun and fries cooked in a designated fryer. The burgers are cooked in a designated spot on the grill.

Service was horrible but the good was great. They were very knowledgeable about making the meal gluten-free and the bun was amazing

The wait staff was nice but all the food we got was cold. Also we got sick. They told us the season salt on the fries is gluten free but not having gluten products in something is NOT the same as gluten free. Also the food really wasn’t that great to begin with on top of being cold. The burgers were kinda rubbery and the chicken sandwich wasn’t much better. It was really slow -not a lot of people- it’s like the kitchen staff just made a bunch ahead and sorta reheated it they fries weren’t even fresh

When I told my server that I couldn’t have gluten she brought an interactive allergen menu out.

I had a pretty good experience. My burger on a gluten free bun came out on a plate rather than in a basket and was marked with a purple plastic thing, so it was pretty clear that it was gluten free. I asked about the fryer, and the server said that they have a dedicated one just for fries. The bun was toasted, so I worried a little about cross contamination, but I ate it anyway and I felt fine afterwards. I’ll ask next time how they manage that. There weren’t really gluten free options other than a burger, though, or at least none were clearly marked on the menu.

Out of the 4 times I've eaten here over the last couple years, one time I got sick. They have a great website listing the allergens in each food choice. I ate fries, a bacon burger, and a milkshake without any problems in August 2019.

I found a noodle in the middle of my chili cheese fries. The manager was very apologetic, but it did not change the fact that there was a noodle in my chili cheese fries.

Sensitive Celiac here and I have now eaten at this location over 3 times with success! They are very knowledgeable about gluten, cross contamination, etc. Their GF burgers are so tasty and their French fries are done in a dedicated frier! YUM! It’s a great place to grab lunch or dinner and not have to worry about getting sick!

They have a nice GF menu with many options and claim to have precautions in place to protect against cross contamination. Despite this, I get sick EVERY time I eat there. Food is good. But I had to stop eating here because it’s not worth being sick.

GF bun and dedicated fryer. Ask to flag for gluten ‘allergy’ and they will change gloves and take precautions.

They are knowledgeable and accommodating!

I ordered very specifically and indicated very clearly that it was gluten free for medical reasons. When they brought me a meal that was not what I ordered, I should have known better. The manager promised to make it himself and I agreed. I ate the meal the manager brought me and am now dealing with the repercussions of being dosed. I should have known if they weren’t paying attention when the first meal was not what I ordered. Definitely not safe for celiacs.

Delicious as always! Just make sure the waiters understand that you have a gluten allergen.

Always have success here. Recently diagnosed, she really misses the Mac n Cheese. The spinach dip appetizer was a hit with Celiac daughter. Along with the chicken skewers and root beer float.

The service was great and they let me chose from the allergy menu. I was super careful and so was my waiter, but it didn't matter. I still got glutened. 🤦‍♀️😭

When I went here, the wait staff had no idea what was gluten free. I had to ask about each individual component about the different menu items and never got confident answers.

We always get amazing service when we go here. They take allergies serious. Definitely our go to place. My daughters favorite place when they go to the mall with their friends. Highly recommend.

My sister works here and I’ve gotten burgers a few times and I haven’t gotten sick. I usually don’t ever eat out so when I do it’s always extremely anxiety provoking. My sister always puts severe allergy on my ticket multiple times. My sisters name is Krystina and she 100% understands celiac if you want to ask for her to be safe.

Maybe I got them on a bad day. RR is usually a go to spot when traveling for me. This one was not busy when I stopped. I went through the explanation of needing to be gf because of celiac with the server. My fries came out with a small piece of fried chicken in it.

The staff is awesome here! They have separate allergy menu and are helpful as well. Never been sick here. It’s my go to place when friends & family want to go somewhere easy or close by.

While they do have GF Buns they are almost always hard as a rock. I believe the keep them frozen and then microwave to thaw and then they sit under heat lamp and so by the time they come they are hard. The service at this location is always hit or miss and so it the food.

I’ve had mostly good experiences and some bad . The last two times I’ve gone ,I’ve gotten sick. My food had the allergy flag in it, but two bites in I was horribly sick. Not sure what changed.

I’ve gone here at least once a month and have never been sick

This location knows its stuff! Fries are cooked in their own frier, and the GF bun was fantastic.

Fantastic experience. They gave the a gluten free menu and understood all of my concerns. The kitchen is has a separate section for gluten free foods and a separate gluten free fryer. Can't say enough good thing

Got a burger on a gluten free bun and had a horrible reaction within minutes.

I will not eat here again! After asking about the dedicated fryer and assured it was, I found chicken tender crispies in with my fries. Our server did the beat he could and asked but the kitchen staff doesn’t consider the seriousness of the need to be truly GF. VERY DISAPPOINTED! I’m only giving it a one star because I have to...they deserve a 0