Terrible service. They couldn't get their tablet with the allergy menu to work so I was told to use my phone. The server was not very knowledgeable and did not instill confidence that my meal would be gluten free. She said she would ask the chef my questions but never came back to the table until our order was ready. I was annoyed that she put the order in without checking with me first. I wouldn't have asked the questions if the answers didn't impact my order. The food was mediocre and I didn't feel great afterwards but I didn't get violently ill either. I would not go back again unless I talked directly to the manager or the chef.
I love the Tavern Double GF burger. Have not been sick after many times eating there.
I have eaten here twice without getting sick. However, last time I went I specifically ordered a GF burger but it came out on a regular bun. Luckily, I knew what the GF bun looked like and told our waitress. She was helpful and took it away. They cooked a completely new burger that was delicious. I did not get sick. Fries came out without the seasoning (if you order GF this is standard).
There was no menu (gf). When we asked at the restaurant for one, the server told us to go online. Our phones kept jumping to the mobile site and we could find the GF menu. I asked the hostess - she said, of course we have one. I'll find one and bring it to you. After about 15 minutes, she never showed up. When we asked again, she said - to check online... We asked for a manager who brought over an electronic tablet and he tried to pull it up. He eventually got it but it was different than their online one I had seen at home. He explained thy changed it... I had seen to order burgers without red robin seasoning - they had this seasoning on the table (didn't appear have gluten in it). The server took our order but forgot the cheese for the burger. When we asked for a piece of GF cheese, it came to the table full of black crumbs ( like someone had dirty gloves on) - not sure if these crumbs were GF or not. The manager had told us our food would arrive separately from everyone else's, but it did not - on the same tray as everyone else's. One of us got sick after this meal and one didn't. The silverware was dirty as were the salt and pepper shakers. Not a real good feeling about dining GF here again.
Nice they have a menu now. Fries are bland and unsalted, the burger bin was decent, and they gave some nice salad options.
Read their website on sources of their food. says they cannot guarantee if their suppliers change their ingredients without notice. Not reliable for celiacs.
They offered us an electronic menu that made allergen info easy.
Really helpful servers, give you an iPad where you check off things you cannot have, then you can see a real menu, I had the Ensenada Chicken prepared gluten free and it was very good. As a business traveler I typically go to chain restaurants for consistency.
They have an app that allows you to eliminate allergies from the menu. Then it shows items you can have and lists if there are sauces, ingredients, etc., that you can't have in that meal. They wrapped my chicken sandwich in lettuce like it was a bun and it was delicious.
If you have Celiac Disease this is not a safe place for you. The chance of cross contamination is too high. So disappointed in the service I had last time I was here which was on my birthday. I carefully explained to the waitress that I had Celiac Disease and I double checked that they did their very best to keep things separate. When she brought out my fries after I took one bite I realized they were not gluten free because they were covered in seasoning( he gf fries always come out plain) I told her that they were not gf and that I would need new fries. Instead of just apologizing and starting a new batch she fought me on the issue for a good 3 minutes telling me that she knew they were gluten free. But finally she said she would start a new batch. Well she never did bring it out. Not the birthday dinner I was hoping for. Not to mention I spent the rest of my birthday on the couch or in the bathroom.
Good food, I had the California chicken sandwich on a gluten free bun. The bun did not fall apart, which is a plus. Our server was great, he showed me the iPad with the allergy list where I was able to check off gluten and dairy and soy. It pulled up foods that I could have while avoiding those allergens. It showed me the food item and what would be eliminated or what substations could be made. After leaving the restaurant I started feeling like I do when I eat gluten. I won't be surprised if I vomit later today or get extremely constipated. DO NOT EAT HERE IF YOU HAVE CELIAC!
Ate here for the first time since being celiac. Heather was my server and she was great. She brought over an iPad and pulled up the gluten allergen menu which pulled up everything I could eat and what to remove to make it safe for consumption. It also showed options such as lettuce wrap or gf bun. She explained there is a separate fryer for the fries. My meal came out clearly marked with colored toothpicks. I look forward to a return trip. Update July 2017: Red Robin gets it. Their buns are one of the few GF I will actually waste my calories on. Their gf fries are put in the oven and are so good. Great family option.
Just found out all the oil gets filtered by the same filtering machine. So the oil used to fry gluten free fries and then the oil used for onion rings go through the same machine. So there is no way to avoid cross contamination once the filtered oil gets put back in the vat. The burgers are tasty though
Glad they changed things so I can have a burger and fries!
Great gluten free buns for burgers! If you ask for the gluten free menu they bring you an iPad. I'd say they have more options than some.
I have celiac disease. I have been here several times--GF bun is amazing and food is so good I kept trying--but I get sick every single time. Once I found a crouton at the bottom of my salad dressing cup. The employees need better allergen/celiac safe education. The food is so good but I will never go back to this Red Robin and I'm very leery of other Red Robins now!
Don't have a dedicated fryer. There a few choices for protein and veggies, but until my little celiacs can partake in the bottomless fries, we won't likely return.
Been here several times. Not Udi's buns but I the manager gave me 3 extra buns to take home as it was my birthday and I wouldn't enjoy the regular bday treat. On one occassion I had to wait for my fries as they accidentally had cross-contamination and had to drain and refill the oil. I'm a regular there.
11 am - 11 pm
11 am - 11 pm
11 am - 11 pm
11 am - 11 pm
11 am - 11 pm
11 am - 11 pm
11 am - 10 pm