Red Robin
$ • Restaurant
Most Recent Reviews
Love there GF burgers and fries! I will go back. I wish they GF beer.
Ordered GF nachos and received plain chips laced with gluten queso dip. Extremely disappointed with lack of knowledge and understanding of staff.
Terrible service. They couldn't get their tablet with the allergy menu to work so I was told to use my phone. The server was not very knowledgeable and did not instill confidence that my meal would be gluten free. She said she would ask the chef my questions but never came back to the table until our order was ready. I was annoyed that she put the order in without checking with me first. I wouldn't have asked the questions if the answers didn't impact my order. The food was mediocre and I didn't feel great afterwards but I didn't get violently ill either. I would not go back again unless I talked directly to the manager or the chef.
Notes
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
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I love the Tavern Double GF burger. Have not been sick after many times eating there.
I have eaten here twice without getting sick. However, last time I went I specifically ordered a GF burger but it came out on a regular bun. Luckily, I knew what the GF bun looked like and told our waitress. She was helpful and took it away. They cooked a completely new burger that was delicious. I did not get sick. Fries came out without the seasoning (if you order GF this is standard).
There was no menu (gf). When we asked at the restaurant for one, the server told us to go online. Our phones kept jumping to the mobile site and we could find the GF menu. I asked the hostess - she said, of course we have one. I'll find one and bring it to you. After about 15 minutes, she never showed up. When we asked again, she said - to check online... We asked for a manager who brought over an electronic tablet and he tried to pull it up. He eventually got it but it was different than their online one I had seen at home. He explained thy changed it... I had seen to order burgers without red robin seasoning - they had this seasoning on the table (didn't appear have gluten in it). The server took our order but forgot the cheese for the burger. When we asked for a piece of GF cheese, it came to the table full of black crumbs ( like someone had dirty gloves on) - not sure if these crumbs were GF or not. The manager had told us our food would arrive separately from everyone else's, but it did not - on the same tray as everyone else's. One of us got sick after this meal and one didn't. The silverware was dirty as were the salt and pepper shakers. Not a real good feeling about dining GF here again.
Nice they have a menu now. Fries are bland and unsalted, the burger bin was decent, and they gave some nice salad options.
Reviews of this Chain
I told the server I'm allergic to gluten. He got me the allergen menu and made sure I could get gluten free food. He didn't know the campfire sauce was not celiac safe. Luckily, I had read that beforehand. I got a bacon cheeseburger with a gluten free bun and had their fries. It was delicious. I wouldn't have even been able to tell it was gluten free. I'm very sensitive and felt great after.
Always delicious and lots of options. My favorite is that they have a dedicated fryer so their fries are GF. They fries are delicious and the seasoning they put on top is also GF! Love this place!
I have two young sons, one with celiac. It is hard to find a restaurant that everybody likes to eat at. This is one of our local regular restaurants that understands cross contact and has protocols. It’s important to ask questions every time you go, and ensure that your waiter or waitress understands as well. Sometimes, newer employees, or those who don’t understand about these dietary restrictions, need a little bit of education to keep you safe. We’ve eaten here many times.
I did not order. Very few things other than salad, gluten free buns but couldn't promise no cross contamination and didn't know if burgers has gluten
The menu clearly says at the bottom to tell your server about your allergy and scan the QR code for the menu. The online allergy menu is by far the best I've experienced as of 2024. Once you dial in your entree, just read it to the server. Fries were offered to be cooked in separate fryer. Very safe and welcoming environment for those with food allergies. I had a bacon cheeseburger on their GF bun (VERY close to a regular bun) with steak fries and did not have a reaction.
