I had a great experience here last night. I'm reactive Celiac and ordered a red's tavern double on a gluten free bun with fries. Server had a good understanding of cross contamination. It came out as ordered, marked for allergies, on a plate. Food was delicious and I had zero issues later.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Informed by the waiter that they take “allergies super serious” so I ordered a turkey burger with no bun. Informed waiter I have celiac. Fries were from non allergen fryer. I vomited a few hours later. You can tell me it’s GF, but I’m certain it somehow had gluten in it. Never again.
Yes
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
Will never eat here again. Used to come here regularly for years because my daughter loved it. Made my server aware of needing to be gluten free/allergen free (ordered my veggie burger in a lettuce wrap) and was brought out on a bun. Sent it back and then received what I was assured were non-allergen fries. When I called my server back to double check because they had all the same seasonings as the regular ones, she claimed she wasn't sure. The manager was rude and clearly had no knowledge of the serious health issues that can arise from ingesting gluten or other food allergies. Walked out, food untouched. Called HQ to file an official complaint. The DM called me back and apologized for the lack of training their company goes through in this regard. Real nice. Use caution when eating here.
No
Yes
Best bun I've found in a restaurant. I travel here all the time. Severs always know what they are talking about and are super attentive. And super cheap!!!
Awesome GF buns! Also Unlimited GF fries!
Yes
Agree with frhorn's review. Even after speaking with 3 different people including a manager my sister ended up getting cross contaminated and I had to send my burger back. We try to avoid going at busy times but we were assured that the kitchen was plenty staffed and they would be able to accommodate us.
No
During a recent visit I was served fried onions (non-gf) on my gf meal. When I pointed it out to the server they were unsure what the problem was. Staff is not well trained.
Yes
Dedicated gluten free and celiac friendly kitchen, now with iPads as allergen menus that lists all ingredients you would have to replace (if possible) for any menu item. Knowledgeable and attentive staff for multiple visits in my experience.
Yes
Yes
Hit or Miss- when they are attentive, it's spot on- dedicated gf fryer, variety of menu options, etc...when they aren't, it's a gluten nightmare- however, it is usually safe...nine times out of ten, you will get a safe and good meal but...I have been glutened and for us celiacs, one time is once too many...
No
My daughter loves this place and until recently I was happy with them. They have done away with the paper gluten free menu and you now need a smart phone to access the online menu. This menu is NOT user friendly. The kitchen manager and VP of Operations did not know how to manage thru it. Very disappointing.
Gluten free menu is really just an allergen menu of safe choices for all of the top 8 allergens, including wheat and gluten together. They have a dedicated fryer for French fries, and the burgers are grilled separately from the buns.
They can make you a burger using lettuce as the "bun," and it's excellent!
Found an onion ring underneath my fries that were supposed to be GF and marked with allergy warning. Unfortunately I ate half the fries before I noticed. Super sick 2 hours later. I wrote an email to management and never heard back. This restraunt is sloppy af.
— Not at all
— Gluten-free items are marked on the main menu
— Poor
Enjoyed a burger with gluten free bun and fries! Was awesome.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
— Yes, the establishment is dedicated gluten-free
— Excellent
Maddy D was a great waitress that showed concern for my Celiacs. She made sure everything was gluten free and if there was a question about it she communicated it to me. She was amazing! Red Robin is committed to keeping people with gluten issues safe!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Our service was the best service I have ever received before. She knew about the gluten free products we asked about and helped us out a lot. My wife is very picky about gluten free bread and hasn’t enjoyed a burger in sometime now, but devoured her burger here. The emotions it brings to me to see her be able to enjoy her meal is overwhelming. If you are looking for somewhere that has a gluten free menu and specific fryers for frys. This is the place. We will definitely be eating here more often I strongly recommend you do the same š
— Very
— Separate gluten-free menu
— Most/All
— Excellent