Red Robin

19 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
10 ratings

As rated by the community

70 Worcester-Providence Turnpike
Millbury, MA 01527

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I had a great experience here last night. I'm reactive Celiac and ordered a red's tavern double on a gluten free bun with fries. Server had a good understanding of cross contamination. It came out as ordered, marked for allergies, on a plate. Food was delicious and I had zero issues later.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Offers online ordering
  • Offers outdoor seating
Updated 2 months ago read full review

Overall Rating

Review


Informed by the waiter that they take “allergies super serious” so I ordered a turkey burger with no bun. Informed waiter I have celiac. Fries were from non allergen fryer. I vomited a few hours later. You can tell me it’s GF, but I’m certain it somehow had gluten in it. Never again.

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegan Friendly

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

Photos


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More Reviews


Overall Rating

Review


Will never eat here again. Used to come here regularly for years because my daughter loved it. Made my server aware of needing to be gluten free/allergen free (ordered my veggie burger in a lettuce wrap) and was brought out on a bun. Sent it back and then received what I was assured were non-allergen fries. When I called my server back to double check because they had all the same seasonings as the regular ones, she claimed she wasn't sure. The manager was rude and clearly had no knowledge of the serious health issues that can arise from ingesting gluten or other food allergies. Walked out, food untouched. Called HQ to file an official complaint. The DM called me back and apologized for the lack of training their company goes through in this regard. Real nice. Use caution when eating here.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Best bun I've found in a restaurant. I travel here all the time. Severs always know what they are talking about and are super attentive. And super cheap!!!

Updated 7 years ago read full review

Celiac

Overall Rating

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Awesome GF buns! Also Unlimited GF fries!

Celiac friendly?

Yes

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Agree with frhorn's review. Even after speaking with 3 different people including a manager my sister ended up getting cross contaminated and I had to send my burger back. We try to avoid going at busy times but we were assured that the kitchen was plenty staffed and they would be able to accommodate us.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


During a recent visit I was served fried onions (non-gf) on my gf meal. When I pointed it out to the server they were unsure what the problem was. Staff is not well trained.

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Dedicated gluten free and celiac friendly kitchen, now with iPads as allergen menus that lists all ingredients you would have to replace (if possible) for any menu item. Knowledgeable and attentive staff for multiple visits in my experience.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Updated 8 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Hit or Miss- when they are attentive, it's spot on- dedicated gf fryer, variety of menu options, etc...when they aren't, it's a gluten nightmare- however, it is usually safe...nine times out of ten, you will get a safe and good meal but...I have been glutened and for us celiacs, one time is once too many...

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

No

Updated 9 years ago read full review

Celiac

Overall Rating

Review


My daughter loves this place and until recently I was happy with them. They have done away with the paper gluten free menu and you now need a smart phone to access the online menu. This menu is NOT user friendly. The kitchen manager and VP of Operations did not know how to manage thru it. Very disappointing.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Gluten free menu is really just an allergen menu of safe choices for all of the top 8 allergens, including wheat and gluten together. They have a dedicated fryer for French fries, and the burgers are grilled separately from the buns.

Updated 10 years ago read full review

Overall Rating

Review


They can make you a burger using lettuce as the "bun," and it's excellent!

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Found an onion ring underneath my fries that were supposed to be GF and marked with allergy warning. Unfortunately I ate half the fries before I noticed. Super sick 2 hours later. I wrote an email to management and never heard back. This restraunt is sloppy af.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Enjoyed a burger with gluten free bun and fries! Was awesome.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Maddy D was a great waitress that showed concern for my Celiacs. She made sure everything was gluten free and if there was a question about it she communicated it to me. She was amazing! Red Robin is committed to keeping people with gluten issues safe!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good with other allergies
Symptomatic Celiac

Overall Rating

Review


Our service was the best service I have ever received before. She knew about the gluten free products we asked about and helped us out a lot. My wife is very picky about gluten free bread and hasn’t enjoyed a burger in sometime now, but devoured her burger here. The emotions it brings to me to see her be able to enjoy her meal is overwhelming. If you are looking for somewhere that has a gluten free menu and specific fryers for frys. This is the place. We will definitely be eating here more often I strongly recommend you do the same 😁

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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