They were great an the food was awesome! when I told them I needed to know eat was gluten-free they brought me a tablet with all the allergy options. there were plenty of options.
If you tell them you have an allergy, they bring you a dedicated menu on an iPad that shows what you can have and what substitutions need to be made. Dedicated fryers for fries and corn tortilla chips. Knowledgeable and friendly staff. So nice to eat out and not stress about feeling like you're being an inconvenience to the staff, or worry about getting sick!
Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.
Red Robin is probably our favorite GF friendly restaurant. They do have a folder which lists all GF menu items. But even w/o that, the waitstaff are trained to understand food intolerance issues and can help you choose a meal that's GF. It is such a pleasure not to have to explain cross contamination. They have a separate fryer so prepare to enjoy all you can eat GF fries!!! (they call it their salt-free fryer) They now offer a GF hamburger bun that is soft & pretty darned tasty. KUDOS to them for doing it right!!! We go here 1-2x monthly. In two years, we have had only one not so great experience. Even that was quickly fixed with a chat to the manager. Run-don't walk to RR with your GF friends.
Been here several times and never have problems. Food is always great.
Love that they now offer gf buns! Can't beat it when you are craving a good burger and fries!
So happy to see review that said they had gluten free rolls. Since it was almost a year ago I called to check and they said they do. I asked for a gluten free menu on arriving and it showed that they did not have gluten free rolls. I asked the waitress and she said they do! I was soo happy because I was going to leave. So my burger and bun was delicious!! I also got the fries w/o the salt. They were very hot and stayed that way along time! Our waitress was great! She answered all of my questions and if she didnt know something she checked into it!!!! Will definitely be back! Thanks for the best gluten free rolls I have tasted!!! Gave it 4 stars due to info on GF menu being wrong!! Other than that it would definitely be a 5!!
This location now has GF buns. Had my first real burger in almost a year!! It was great!!
Always a family favorite! Staff is knowledgeable about GF options. And my daughter didn’t get sick. It’s great to have options like Red Robin where she can enjoy a burger like a regular kid!
Red Robin uses designated fryers for French fries and has a readily available allergens chart.
Ate off the Gluten-free menu, even got the extra fries. No digestive issues whatsoever. Staff was very helpful.
Separate GF Fryer and prep space. They upgraded from the standard Udi's bun to a really tasty one. They are knowledgable and friendly. I have never felt like a burden here. Highly recommend.
My dad has Celiac disease and this is one of his faves! It’s not often that restaurants have dedicated fryers for their French fries - and they’re bottomless. The staff seems to know about Celiac disease which is awesome!
I called and spoke with a manager before we visited this location. They assured me they serve “100’s of celiac customers and have never had a problem.” They have a dedicated fryer and a dedicated prep location. When we arrived I told the waitress we needed our meals to be gluten free and she assured me that would be no problem. When my meal arrived it had the gluten free purple marker and it all looked ok. After I had eaten my burger and quite a few of my fries, I noticed an onion ring under the fries. I alerted the waitress, who called the manager over. The manager apologized and took my meal off the bill...but that doesn’t cover the extreme amount of pain I’m in right now. I get so frustrated that people don’t understand how severe the reaction can be to eating gluten.
Great service with informative staff. Definitely recommend for Celiacs.
GF bun option and dedicated fryer.
I eat here pretty regularly and have never had an issue or any reaction. The staff is quite diligent about gluten allergies. Love that they have gf buns and the fries are safe!
Staff is knowledgeable and i feel the most safe at this restaurant. The Webster location is the best location i’ve gone to. I believe they have a dedicated kitchen for gluten free.
Incredibly dissatisfied. I have always been able to eat at Red Robin with celiac, and this visit, the children’s food came out 20 minutes before my partners cold food, and mine was being remade due to improper allergy protocol. Someone came and picked up a spilled water cup and said they’d be right back, but after taking the cup and all the napkins at the table they never returned. If the waitress hadn’t noticed the food wasn’t safe, I could have gotten very sick. Ended up becoming tired of waiting and just decided to pay for the children’s food and leave. We won’t return. How disappointing.
Though they didn’t have a ton of gluten and dairy free options for my four year old celiac, the staff was knowledgeable and he did not get sick! He had grilled chicken breasts with a side of broccoli and mandarin oranges and specially prepared gluten free fries. I don’t think they really even charged us for all of it. Very thankful since we were on a road trip and it was the only option we could find.
I’ve been here before and explained my celiac .....they would put a purple ‘pick’ in the fries. Tonight I asked for fries gluten free. The first basket was ok. The second basket had the taste of onions, which I’m guess the fries came from the same fryer the breaded onion rings came from ☹️
Gluten free menu available. Delicious entrees to choose from! Highly recommended!
Had a great experience eating GF at this location. They have a dedicated GF menu and my boy felt good after eating here.
I was very pleasantly surprised how cautious they were with my food when I told them I had Celiac. They made all my food separate. They even brought my plate separate instead of putting it on the tray with the rest of the table. It was much appreciated!
I generally stay away from Ref Robin but my Uncle was insistent on going here while I was in town. He asked for he regular waitress,Denise, she didn’t seem to know much about Celiac disease so I ordered off the allergen menu and was very specific. I ordered the veggie burger because it is microwaved not put on the grill with everything else. I did not get cross contaminated, the food was good. I would go to this specific Red Robin again.
Management and staff are knowledgeable about celiac there is separate cooking area & fryer the gf buns are delicious
Very celiac friendly! All fries made in dedicated fryers. Asked it gluten free was an allergy or preference and took special care to make sure my meal wasn't cross contaminated!
Daughter and I (both with celiac) had burgers. Mine was lettuce bun, she had GF bun. We had steak fries and sweet potato fries (both in dedicates fryer). Ordered off of iPad that indicated which items were safe. Neither of us had a reaction.
Veggie burger in lettuce wrap & fries. Tested GF with my Nima.
The best gluten free burger I have had. And the fries are amazing!! I have eaten here dozens of times and never gotten sick.
I've eaten here a few times without incident. You can use the interactive allergen menu on their website to determine what's celiac-safe by filtering for "gluten." I usually default to their Impossible Burger on a gluten free bun, with a side of bottomless steak fries -- very scrumptious. I work for DoorDash, and Red Robin offers complimentary cups of fries for drivers when they pick up orders. These are also gluten-free, and they're one of the best perks of the job. (:
Food is tasty, but they most definitely don't put any effort into the allergen warnings. Ordered a burger with fries, making sure to note a gluten allergy and request the dedicated workspace. Server read it back to me, confirming he heard the gluten allergy part. Later got a fry refill (from the "dedicated gf fryer") only to find a chunk of breaded fried chicken in my bowl. Lo and behold, had a severe reaction an hour or two later. Pretty aggrivating considering how much they advertise to be care about allergy concerns. Guess it's nothing more than marketing.
This is one of the best Red Robin locations I have visited. The staff is always very informed on their gluten-free options and quick to point out that they have a dedicated fryer. They take Celiac disease seriously. I have eaten here several times now on trips back and forth to see family in the Chicago area and never gotten sick.
Front staff and waiter knew Celiac needs, very helpful with selections. I did lettuce based burger and fries (dedicates fryer).
This place is always amazing to me. Service is always quick no matter how crowded. They are very very gluten friendly and the plates are always labeled with a purple sticker. The staff is great and they never disappoint in the Dickson city location is one of the best in the chain. Guess you know how I feel I’ll be back again in as soon as I get hungry. Also never ever gotten sick at a Red Robin anywhere
Red Robin just changed their BBQ sauce. Now contains Gluten.
I have been eating at Red Robin a lot since I was diagnosed with Celiacs a few years ago. They usually ask if you're gluten free due to preference or allergy, and if allergy they change gloves and use a dedicated work station and fryer. There are many options to choose from including a gluten-free bun, and an online menu/allergy guide for reference. Note that some of the sauces contain soy sauce that is not gluten free, so be diligent when considering dipping sauces and burger marinades. Overall this has been a go to restaurant for my family.
They didn’t have GF menu but told me to look at it online. I was able to get GF bun and also GF fries. Will update once we are served!
Staff was extremely helpful. They bring you an iPad that has all the gluten free menu items. Food is on dedicated plates and all marked gluten free.
Tell the staff you have an allergy, they bring you an IPad menu that you can enter your allergy needs, and bring up available selections on the menu. They also have a separate deep fryer :)
Great place to eat for Gluten Free. Everyone is knowledgeable and there is a separate fryer. My daughter was thrilled!!
Was leery after previous 2 year old reviews but this RR totally gets Xcontamination risks. Didn't get sick from last night's meal. Would go back without hesitation.
Always love the burgers here so much, they make celiac or allergy orders in a separate part of the kitchen where they only make gluten free orders so there’s no worry about cross contamination.
Dedicated fryer for fries. Great burgers with gluten free bun.
*Update* I went here last night and they no longer have GF steak fries. It did appear when I looked through the menu the gluten free menu has gotten smaller. The service was good. Had to get steamed broccoli with my burger. Burger was great though! I have eaten here with no problems, their gluten free menu is on the redrobin app, however this red robin doesnt have free wifi. So your server has to ask permission by the manager to use a red robin ipad. Tonights server was treating me asking her questions about the steak fries like I was a idiot. food here is good not too great but you have to check and double check to make sure its gluten free.
I’ve eaten here multiple times with no problem, however, one time I picked up my order and the cup of to-go fries “for the drive home” were not gluten free. Otherwise, I feel very safe eating there!
Gluten free hamburger buns and dedicated frier for French fries! You have to look up the gluten free options online, though.
They have a great menu for not just gluten free, but dairy free too
The staff was very knowledgeable! Dedicated fryer for all their fries (sweet potato and regular) and GF buns! When the food came out it had a purple stick in it, the waiter told me that the purple stick means the entire kitchen is aware that this order was an allergy! Best GF bun I’ve had in a long time, didn’t fall apart in my hands! I was pleasantly surprised with my experience and we’ll definitely be back!
They were exceptionally helpful and the manager made my food himself!
My go to! Their gluten free buns are actually pretty great! Separate fryers- bottomless fries ya’ll! Staff is knowledgeable and receptive.
Just to clarify its only a dedicated fryer for the wings and only the mild medium and hot sauces are gluten free. The fries are not gluten free (shared fryer with other breaded things)
Love their GF burger options. They have a menu you can look at online as well as their own GF fryer for their fries.
GF burger buns and the fries are safe!
At a recent visit, I noticed that their fries were no longer listed on the company app as ‘gluten free’. I asked the waitress and she assured me that they do those in a gluten free fryer. I proceeded to order a GFbun (with a burger of course) and some fries. I spent the entire night throwing up and the next day feeling like I got run over by a truck. Decided to give them one more chance and the next time went much better...no issues.
Sadly, had to change my review. The waitress was kind and accommodating, but I think there must have been a miscommunication, because I was very badly glutened. :(
Staff are trained and knowledgeable at this location. Always receive great service and have not had a reaction in the handful of times I've eaten here (I'm Celiac)
There is a tablet menu that allows you to select your allergens. Then the menu is extensive! There IS a dedicated fryer for sweet potato fries. The staff was helpful and the food was delicious