Great overall experience. Requested allergen menu and was given tablet to search for options. Hostess and Server were kind, friendly and concerned for our safety. We enjoyed the vegan veggie burger on gluten free bun (gf/df) and freckled lemonade. Most importantly, we did not experience any symptoms.
Food was gluten free but that place is a hot mess! Can't even make a proper mojito & sweet potato fries & gluten bun were cold & to add insult to injury I was charged extra for both cold items! I won't go back again...wouldn't recommend this place at all..pricey & not worth it!
Super celiac friendly.. Manager came out to verify dedicated fryer. Food server reported all food was prepared seperately. Both my celiac girls had burgers and fries and loved it . No one got sick either!!! :)
Had lunch there yesterday and server was so confused about whether our fries were gf or not. Said she'd get others - obviously she was wrong. Having a horrid gluten attack. Very upset.
They really understand GF. The waitress brought out my fries and suddenly second guessed if they were gf and ran them back to be remade. She apologized many times for the wait. I'm happy to wait for safe fries! It felt like she went above usual restaurant experience to ensure our safe meal.
Gluten free bread for the burgers but I'd rather visit a local establishment. Food was pretty bland
The waiter was very knowledgeable with making sure my son who has celiac that his meal was as "clean" as possible. Had his fries cooked in a designated fryer. This red robin called it their "allergy" fryer, only fries are cooked in it. Wrote on our ticket that the cook preparing his meal to please switch to a fresh pair of gloves. They also delivered his meal separately. I was very pleased with their treatment. My son had no reaction. He had cheeseburger w/ GF bun & fries.
My kid has wheat sensitivities and reacted after having a gf burger from there. The waitress also spilled a beer on us and ruined his book. No one offered to replace it or even comp his food. I don't recommend to anyone with gluten sensitivities.
It's so great to have a burger on a bun! Very GF friendly. Try the lettuce wrap instead of the bun!! You'll be even more in love with your burger. They do it right by using full wedges if lettuce and it is surprisingly incredible! Waitstaff is very attentive, friendly, genuine, and well trained to help with food allergies if all types.
Red Robin is solid for a chain though not spectacular. But waitstaff very attentive and careful. My daughter with celiac had a burger and sweet potato fries and had no problems. My other daughter with nut and seed allergies was fine too. We're going back for desserts because the servings were too big to fit in any more food.
Great service! The best gf friendly chain restaurant I have experienced. Every time my family goes there it feels very safe to eat there. Means a lot to people with gluten issues. They're food is excellent!
GF Rolls, dedicated fryer for GF Fries, delicious food, knowledgeable staff equals Five Stars
This restaurant goes above and beyond! I am gluten, dairy, and soy free and they were super accommodating!
The staff is amazing! Our first visit was an amazing dinning out experience for my daughter. Red Robin in Mayfair could not have done enough for her when we told the waitress she gets very sick from gluten..thanks for setting the bar high Red Robin..
they have udi's g free buns! so delicious. you can actually go out now & have a great burger complete w/ bun & fries! their special fry seasoning is now g free also! amazing! eat here all the time & have never gotten sick :)
Limited selection but a terrific burger on the best GF bun EVER! Soft and delish! GF fries a rare treat! Hope all Ted Robins are as accommodating and knowledgeable . A great experience!
Great, staff is very conscientious, food is good.
Since going gf free, we have been thrilled to find many places offering gf buns for hamburgers, That being said, most are clearly not as good as regular. Only 2 have stood out: Cooper's Hawk in Annapolis (they bake their own) and nor, Red Robin. It was so delicious I had to check to make sure it was not gluten. (like Glory Days, the food is served with a colored marker to assure that it is gf) Our waitress was informative, the food was terrific, and we are 2 days out with no issues. We loved the burger, the plank style fries were crispy outside, creamy inside and the cole slaw fresh and yummy. We will be back and next time we will try a milk shake!!!
I had a wonderful experience! I had a GF bun with my burger. Very fresh and tasty! Endless fries in a GF fryer. Our waiter was super sweet too.
This is my first time actually reviewing and not just reading other reviews. This place is so great I have to add my two cents. Super knowledgeable, super understanding, and super, super safe!!! EDIT: This has been our go to place for two years. The last time we went we ordered the same thing we always order and both my celiac twins got violently ill. I called and the manager confirmed everything we ordered should have been safe. The unknown is the worst part because now we can’t go back since we don’t know what happened. It’s so sad.
As one of the first restaurants to offer GF bread, we’ve found Red Robin increasingly difficult - or maybe just this location? No help with what is GF; my WiFi has issues in the restaurant making it hard to look up the options; even if it will connect, the seasonal burgers are never updated to the app that we’ve been able to tell. Tonight I ordered the Grand Brie for $14.99 plus an extra $2 for a GF bun. I was so disappointed. The burger was brought to me, and I had to check to see why there was a pat of butter on my burger. It wasn’t butter. THAT was the Brie! The server came to ask if everything was delicious. I avoided eye contact, so she sent a manager. I opened the burger, and the manager proceeded to look and ask what specifically I was disappointed with. The amount of cheese? The burger? She offered a new one, but the appropriate response would be, “Oh, wow. We really feel short of the mark on that one. Let me get you another!” To their credit, the server was super sweet, and they comped my meal. Still, the food here continues to struggle on the GF spectrum compared to other places in terms of menu option being accessible, taste and quality of the GF buns, and price.
They have dedicated frier for fries and gluten free buns The seasoning for the fries says gluten free on the container It was wonderful I have celiac and its been a long time since I have been able to have a fun and fries at the same restraunt!! wooo hoo
Red Robin is one of two restaurants that we seek out in cities we are visiting. All of the wait staff have been very knowledgeable and we have never been glutened. They have a very limited selection of burgers that can be prepared gluten-free so hope over time they add to their repertoire of burgers.
Horrible!!! Not celiac friendly at all!!! The waitress assured me everything was gluten free, the manager came out and made sure of my order. They still sent out a wheat bun!!!!!!! Terrible- don’t trust them. The only reason they got one star is because I couldn’t post it without putting one star.
I always get a burger on a GF bun and GF sweet potato fries! It’s delicious and I never get sick!
We usually have a great time at Red Robin - not at this one on the corner of Robson and Thurlow Streets in Vancouver, BC. Our gluten free orders came on gluten free buns, but had other gluten containing ingredients on the sandwiches, despite the emphasis we put on the importance of keeping the food safe. If it wasn’t for a vigilant eye, two of our party would have been incredibly sick. The service otherwise was not great either. Drinks left empty for long periods. Other inaccuracies in the order. A horrible experience.
Great food. Knowledgeable waitress. GF menu with many options. Designated cooking station. One cook to handle all allergen foods and another cook to handle all other foods. Well worth the visit. I eat at a R.R. In Augusta and was very impressed. Came here, same dedication. Thank you Red Robin.
Never had any issues here and we go a lot. Love the dedicated fries fryer, don’t forget the fries seasoning, delicious!
Staff helpful and knowledgeable of Celiacs. Food good. Price good. GF menu. The menu says grilled burgers my have cross-contamination. When I asked the waitress about it she reassured me they are not cross-contaminated as they have changed the way the burgers are grilled. It was nice to eat a familiar meal with no worries.
So delicious! Server was very knowledgeable and reinsured me she would let the kitchen know it was an allergy. The bun was good too!
I have Celiac and two of my children do as well. It was my son’s birthday yesterday so we went as a family to this Red Robin location for dinner to celebrate. My husband spoke to the manager when we arrived about our needs. She was extremely knowledgeable, helpful, and kind. They have GF options available to peruse on a ipad (we had already looked online at home), a separate fryer for GF French fries, and a good list of options. Our waitress was also great, making sure that the GF food was clearly marked when it arrived at the table and double checking on items when I asked (tortilla chips on the top of the chili). They took good care of us and made me feel at ease, which is not easy!
Best Red Robin location we have been to so far that’s celiac friendly—my daughter didn’t get cross contamination AND we accidentally left/lost her Nima gluten sensor while dining—1 week later we called/they had found it and put in safe in case we came back looking for it! Very impressed w/this location/team!!
Had Danielle as a waitress who was very understanding and helpful even though it was a Friday night and they were very busy. The hamburger was fantastic and the bun was so good I had to make sure it was gluten free. I even bought some to take home. I waited to post to make sure I did not ha e any reactions and none whatsoever!
Told the server our needs and had no problems. Food was tasty. Had the bacon cheeseburger with pepper jack, gf bun, and fries. Burger came out with a pick in it to denote gf.
This location I would not consider safe at all. We are there after asking all our usual questions and making sure they understood we have celiacs and aren’t just sensitive. We all had reactions from the food for the next 3 days. Really sad because usually Red Robin is awesome
Went there last night and was served a burger on a regular bun, but told everyone else order was gluten free (a lettuce wrapped hamburger and a grilled chicken patty) They fixed it, but something went wrong. My husband and I both started to bloat to the point, I looked 9 months pregnant and my skin started feeling like it was tearing. We don’t know what exactly happened because there has only been one other time that I had gotten that sick and it was when I first got diagnosed and didn’t check the label on a glutenous candy.
I've eaten here 5 times when I've been in town. 3/5 times my order had been wrong. Most recently they brought out fries as an appetizer that were done in their regular fryer with the seasoning, even though I ordered everything gluten free. After that, my meal came out with a regular gluten bun. I sent it back to get all gluten free like I ordered. Then they bring out a burger that's cooked rare (I ordered mine with no pink). This is not the first time they brought me a burger with the regular bun, but the second time. I also had a visit where my gluten free but was so rock hard I could barely cut it. This Red Robin may have a gf menu, but they struggle to cater to gf and get there orders correct. I won't be back.
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