Red Robin

3.5 stars 3.5 out of 5 15 ratings
$Gluten Free Menu, Burgers, Bread/Buns + 5 more
62% of 8 votes say it's Celiac friendly

31805 John R. Road, Madison Heights, MI 48071

(248) 577-5870
  • User profile picture thumbnail
    3 ratingJune 13, 2017

    Yes they gave a gf menu and buns, doesn't help when your dinner comes with fried onion sprinkled in. Total cross contamination twice

  • User profile picture thumbnail
    1 ratingMarch 29, 2017

    Manager had no idea what was in his food or even what gluten was. I didn't eat here because I didn't feel comfortable.

  • User profile picture thumbnail
    1 ratingNovember 28, 2016

    Generally haven't gone since they stopped printing menus, but family was in town and wanted to go. Big mistake. I was very careful with the waiter, who seemed very knowledgeable. They promised me the fries were all cooked in a dedicated fryer. After eating half of my meal I picked up a fry to find pieces of onion ring underneath it. I've been sick for many days now and I'm probably not done yet. The waiter was very apologetic, but the manager didn't really seem to care.

  • User profile picture thumbnail
    5 ratingJuly 29, 2015

    Great place, never gotten sick and I'm a highly sensitive Celiac.

  • User profile picture thumbnail
    5 ratingMay 22, 2015

    Seperate fryer for gluten free fries. Have gluten free buns & a ton of choices for gluten free. I have celiac & have never gotten ill from eating at Red Robin. It's my favorite!

  • User profile picture thumbnail
    3 ratingFebruary 15, 2015

    So many things wrong but i will say the main entrees were very good. Drinks were beyond bad, they were atrocious. There was no carbination in the soda. Both my wife's and my drinks were flat. My wife then changed her drink and they got it wrong. They don't have a printed gluten free menu. instead, they hand you an iPad which has allergy information but you need to refer back to the main menu to understand what you're really getting. It's very annoying. Also, some of the menu items that were on the Apple iPad are no longer available, making it further confusing. Red Robin needs to rethink how they handle their gluten free alternatives. I would be embarrassed if I were them.

  • User profile picture thumbnail
    1 ratingSeptember 12, 2014

    Piss poor. Don't waste your time or money. They don't have a printed GF menu, only on their iPad, that doesn't work well, or your own cell phone and they don't provide internet. So that's not even easy. Had a non-gluten free French on top of my gluten free bun. Apparently not aware of cross contamination. Also some of the worst overall service in a restaurant ever. Don't go there even if you don't have celiac. It was a ridiculous situation.

  • User profile picture thumbnail
    1 ratingJuly 28, 2014

    Had previously rated them well, but they've decided to eliminate printed menus for GF items at all RR. Went one time and a manager hovered over me as I tried to look at the menu using their ipad to make sure I didn't steal it. Went another, and internet was down so menu couldn't be checked. BTW, I don't get cell reception in the building. It really is moronic to refuse to offer a menu to a patron.

  • User profile picture thumbnail
    2 ratingJune 03, 2014

    The food is good but the service is subpar.

  • User profile picture thumbnail
    5 ratingJanuary 02, 2014

    Excellent service! I ordered a burger on a gluten free bun. The waiter told me when he brought it out that everyone washed their hands and changed their gloves when they made it! Very satisfied!

  • User profile picture thumbnail
    3 ratingMay 31, 2013

    It is great that they have a GF fryer cause the sweet potato fries were a treat, but the GF bun was dry and the burger was overcooked. The service has been pretty bad both times we've been there - waiters were slow, forgetful and unapologetic about it.

  • User profile picture thumbnail
    5 ratingApril 20, 2013

    Not a lot of choices, but always good and very careful with making sure there is no cross-contamination.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten Free Menu

Categories

  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
Monday
11 am - 11 pm
Tuesday
11 am - 11 pm
Wednesday
11 am - 11 pm
Thursday
11 am - 11 pm
Friday
11 am - 12 am
Saturday
11 am - 12 am
Sunday
11 am - 11 pm

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