69% of 13 votes say it's Celiac friendly

31805 John R. Road, Madison Heights, MI 48071 Directions

Top Reviews


Celiac

Overall Rating

Celiac friendly?

No

Review


The waitress was really nice and the food was really good but I still got sick. I got French fries and a lettuce wrapped burger. They claimed to have had a dedicated fryer but with how quickly I got sick and all this bloating tells me that they weren’t very careful when they brought out my food. I went to a Red Robin in Roseville and didn’t get sick but they also had my plate marked with a gluten free marker and this one didn’t. I just don’t think they took proper preparations with my food here. I wouldn’t go here if you are celiac.

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Yes they gave a gf menu and buns, doesn't help when your dinner comes with fried onion sprinkled in. Total cross contamination twice

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Review


Manager had no idea what was in his food or even what gluten was. I didn't eat here because I didn't feel comfortable.

Updated 3 years ago read full review

Gluten Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten Free Menu

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
  • Takeout

Notes


Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.

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More Reviews


Overall Rating

Celiac friendly?

No

Review


Generally haven't gone since they stopped printing menus, but family was in town and wanted to go. Big mistake. I was very careful with the waiter, who seemed very knowledgeable. They promised me the fries were all cooked in a dedicated fryer. After eating half of my meal I picked up a fry to find pieces of onion ring underneath it. I've been sick for many days now and I'm probably not done yet. The waiter was very apologetic, but the manager didn't really seem to care.

Updated 3 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great place, never gotten sick and I'm a highly sensitive Celiac.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Seperate fryer for gluten free fries. Have gluten free buns & a ton of choices for gluten free. I have celiac & have never gotten ill from eating at Red Robin. It's my favorite!

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


So many things wrong but i will say the main entrees were very good. Drinks were beyond bad, they were atrocious. There was no carbination in the soda. Both my wife's and my drinks were flat. My wife then changed her drink and they got it wrong. They don't have a printed gluten free menu. instead, they hand you an iPad which has allergy information but you need to refer back to the main menu to understand what you're really getting. It's very annoying. Also, some of the menu items that were on the Apple iPad are no longer available, making it further confusing. Red Robin needs to rethink how they handle their gluten free alternatives. I would be embarrassed if I were them.

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Review


Piss poor. Don't waste your time or money. They don't have a printed GF menu, only on their iPad, that doesn't work well, or your own cell phone and they don't provide internet. So that's not even easy. Had a non-gluten free French on top of my gluten free bun. Apparently not aware of cross contamination. Also some of the worst overall service in a restaurant ever. Don't go there even if you don't have celiac. It was a ridiculous situation.

Updated 5 years ago read full review

Overall Rating

Review


Had previously rated them well, but they've decided to eliminate printed menus for GF items at all RR. Went one time and a manager hovered over me as I tried to look at the menu using their ipad to make sure I didn't steal it. Went another, and internet was down so menu couldn't be checked. BTW, I don't get cell reception in the building. It really is moronic to refuse to offer a menu to a patron.

Updated 5 years ago read full review

Overall Rating

Review


The food is good but the service is subpar.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Excellent service! I ordered a burger on a gluten free bun. The waiter told me when he brought it out that everyone washed their hands and changed their gloves when they made it! Very satisfied!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


It is great that they have a GF fryer cause the sweet potato fries were a treat, but the GF bun was dry and the burger was overcooked. The service has been pretty bad both times we've been there - waiters were slow, forgetful and unapologetic about it.

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Not a lot of choices, but always good and very careful with making sure there is no cross-contamination.

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

I have never had an issue 10/10!

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Comment

The best gluten free burger I have had. And the fries are amazing!! I have eaten here dozens of times and never gotten sick.

Celiac

Overall Rating

Review


Gluten free bun is pretty good!! Fries are really good. Be careful with there sauces some of them have gluten in them. I k ow there fri sauce/ Red Robin sauce has gluten in them

Not celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Offers online ordering
  • Good for takeout
Comment

We had Shannon as our server. She was very good and knowledgeable! Very good lunch!

Celiac

Overall Rating

Review


I was so excited to try their Wedge Burger because I’ve heard great things. It was so gross. Burned, char-boiled, dry burger, on a gross piece of iceberg lettuce. “GF” fries were cold and looked like they’ve been sitting around for a while. I don’t eat out much and this location was a disappointment.

Celiac

Overall Rating

Celiac friendly?

No

Review


The menu has great GF options and they have a designated fryer + GF buns, BUT EVERY TIME I HAVE EATEN HERE IN THE LAST 2 YEARS I GET SICK. I can only assume it's from cross contamination.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

They do provide gluten free food but obviously the food is cross contaminated. I got sick twice from this restaurant.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Eat here pretty regularly have never had an issue. Gluten free buns for burgers and chicken sandwiches and the Yukon chips are great.

Overall Rating

Review


I love red robin an this loction usualy but this time the bun was so stale an hard so was the bacon .it was old i know right now isnt a time to complain but this really was unedible i normaly love RB I was so diisapointed

Celiac

Overall Rating

Review


I enjoyed it! Gluten free bun was very good. No complaints, will be going back!

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Unsure

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

On Quality & Quantity

We’ve eaten there dozens of times. We’ve also gotten take out quite a bit. But the last two times, my Celiac daughter has gotten violently ill from cross-contamination. I would no longer recommend

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

My son is DF and GF with an autoimmune disorder. We get a kids burger without cheese and sub with a GF bun. They have a GF fryer for fries, using vegetable oil. They’ve never messed up our order, not delivery or in person.

Other


Other Characteristics
  • Offers online ordering
  • Good for dairy-free
  • Good with other allergies
  • Offers delivery
Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

Ordered by phone during COVID19. It rang for a long while but when answered the staff were pleasant. When I asked for gluten free they confirmed allergy vs. Preference. The burgers were great on the best restaurant gf bun I have had yet! Highly recommended for food quality and attention to gf needs!

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

On Quality & Quantity

Gf bun is excellent!

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

On Safety

Servers can be asked to put an allergy warning on your ticket. I explain I can’t have gluten without being very ill and ask for a gluten “allergy” warning.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Comment

Allergy menu available online.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I'm only giving this three stars because I have eaten here a handful of times and I've also gotten sick from here a couple of those times. Eat here with caution

Celiac

Overall Rating

Celiac friendly?

No

Review


Most red robins are pretty good with gluten. This location is very hit-and-miss. You have to double-check everything whether it's dine in or food to go. They really couldn't care less. We had eaten here quite a bit in the past but, the last two times, the food served to me has not been gluten free. If I wasn't paying close attention and hadn't checked thoroughly, I would have eaten it. We don't intend to go back.

Celiac

Overall Rating

Celiac friendly?

No

Review


Told the waiter I’m severely allergic to gluten (celiac) and asked him questions how the food is prepared. I ordered a lettuce wrapped burger and fries. Thank God I had my Nima Sensor. It detected gluten right away. I got upset and left to go to the bathroom. My dad told them to remake my food but I told him not to. Will not return. Broke my trust.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The staff was knowledgeable and they have a tablet that lets you filter out all allergens and then you can choose what you want. I was grateful for the options and care. Didn’t love the food, but it was good and I didn’t get sick.

Overall Rating

Review


They had a gluten free menu perfect for my 6 year old that includes buns. And their fries have their own friers. They are complely prepared for celiac.

Celiac

Overall Rating

Review


They are super careful here and have gluten free fries and buns.

Overall Rating

Review


Appreciate that they have a dedicated gluten free fryer so I could have the fries too. They will serve burgers on a gluten free bun or wrapped in lettuce. The server was helpful, but I did have to go on the website to determine which items could be made gluten free due to no in-house gluten free menu. There are a lot of options and the food was good.

Not celiac

Overall Rating

Celiac friendly?

No

Review


Burger came out with a purple pick in it, which the waiter said indicated it was gluten free. Upon opening the burger, we saw breaded onions in it. Questioned it. And it was indeed gluten inside the gluten free order we made. Don’t go here. Not safe.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I have been here 3 times in the past few months and they have been wonderful. I have not had any reactions and they have always assured me my food was handled with the utmost care.

Celiac

Overall Rating

Review


They have a GF bun. Food is decent.

Celiac

Overall Rating

Celiac friendly?

No

Review


Ordered takeaway online. Has an option to say you have a allergy and they have gluten free buns! I asked if the fries were from a dedicated fryer and they said yes. One star off because they said they can't confirm no cross contamination. We took a chance and did not get sick.

Celiac

Overall Rating

Review


Told the server I was celiac, ordered the gf sweet potato fries, there was a couple fried jalapenos in the bottom I hadn't noticed until it was too late, now I am sick, thanks to some douche that didn't care doing their job. I could never trust them again

Celiac

Overall Rating

Celiac friendly?

No

Review


Since it has been a couple of years since the last review. This location has declined substantially. It is definitely not celiac friendly. No one seems to actually care about food allergies and the kitchen staff are horrible. If you go in the afternoon, you are almost certain to wait a long time and pretty well guaranteed to get glutened. Both my daughter and I have had food that glutened us. STAY AWAY IF YOU ARE CELIAC!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I have celiac and am wary of eating out. Our waitress Tonya was very knowledgeable and conscientious of my allergy concerns. Assured me they had a dedicated fryer, brought me a glove to prevent any cross contamination from using the digital menus, and even a new bottle of ketchup to use on my fries Fries are delicious! Will definitely return

Celiac

Overall Rating

Review


This location was very cautious about my allergy. They brought my burger and fries out on a red plate labeled with a purple scewer. The lady even wore a glove when carrying my plate. They carry a gluten free bun and have a dedicated fryer for fries. I definitely recommend this dine-in experience.

Overall Rating

Celiac friendly?

Yes

Review


When I mentioned I had celiacs they provided me with an allergen menu online. The manage came over and talked me through the process. They also have a dedicated fryer

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Knowledgeable staff. Dedicated fryer.

Celiac

Overall Rating

Review


Dedicated fryer means I’ve been seriously enjoying their fries lately lol. They also label all their menu items when you ask to see the allergen list. Their seasoning for fries is also clearly labeled gluten free. Love their burgers and the gluten free buns. Never had a problem and I’m a very sensitive reacting celiac.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I was given an interactive allergen menu to help navigate what to order. Lots of GF options. The waitress seemed unsure if the fries were cooked in a separate fryer but after talking to other staff they assured us it is all separate to avoid contamination. The food was really good and came out marked as the GF order.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This location is totally celiac friendly! Every time I go the staff knows exactly what to do and are really helpful. They have a dedicated fryer for gluten free food and a really good gluten free bun substitute.

Not celiac

Overall Rating

Review


Have been fine eating here but have to avoid anything with the fryer as it’s not a dedicated fryer! Got glutened from the bottomless fries 🤢

Celiac

Overall Rating

Review


We’ve eaten here quite a few times with great success. We have tried the chips and salsa app, and I’ve ordered a gf burger with gf bun and fries many times! It’s amazing to feel “normal” and eat safely. I Nima tested in the beginning to verify that it’s safe. But now I just enjoy since they take their allergy protocol very seriously. I’ve never gotten sick, and it’s a regular on our safe list.

Not celiac

Overall Rating

Review


The server was really helpful! They bring you a tablet that helps you choose what to eat. So nice! And french fries from a dedicated frier...yum!

Overall Rating

Review


Went here based the reviews. Ordered the GF bacon cheeseburger and fries and reacted. Not sure I’ll go back. Had my hopes up!!!!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They have an electronic allergen menu. You select the food allergies you have and a menu displays based on foods safe for you to have. They have GF buns and a dedicated fryer for the steak fries.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I have Celiac. I called ahead and spoke with the manager. Dedicated fryer, standard change gloves/wipe down counter procedure, really understanding and well educated staff. No issues here! Only give four stars because they accidentally put cheese on my burger and I'm lactose intolerant lol. But that's not as big a deal as gluten for me.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Went for Valentine’s Day and the server gave me the gluten free menu. Lots to choose from. They also have a separate gluten free fryer so you can enjoy fries! My non celiac husband said it was the best burger he ever had! Celiac safe!

Celiac

Overall Rating

Celiac friendly?

No

Review


I got so gluten sick. I don't know how. I ordered gf. I think the fries. Ughhh. I tried it twice same reaction both times.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


There burgers are super good and the bun isn’t all crumbly like of lot of gluten free breads. Love it!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I have not gotten sick eating here. However, getting an allergy menu is somewhat difficult and their app never seems to work on my phone so that’s kind of frustrating.

Overall Rating

Review


Great allergen menu (on iPad), clear communication of what was okay or not. Didn't get into any deep conversations to evaluate their general practices though. Had a cheeseburger and fries, so far so good.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Was excited to try a burger joint with a gluten free bun (bunless gets old!). The hostess was gluten free and gave me pointers, even stating to not be scared that the gluten free bun has gluten in it, since it's not dense and dry! The waitress was so accommodating, and each part of my meal was clearly marked with an allergy stick. Very impressed and will be back soon!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This is our go to burger place for gluten free! Dedicated fries fryer. Also they have an iPad which lists all the allergens so if you pick gluten it gives you your options. Servers are friendly and knowledgeable. Never had a reaction here

Overall Rating

Celiac friendly?

Yes

Review


Dedicated fryer, gluten free buns. The website is very clear about gluten free and what you can substitute.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Friendly staff. Server was great and brought over an iPad where I could select my allergy. It pulled everything I could eat and what to remove to make it safe for me. Burger can be done with a lettuce wrap or gf bun. Not all burgers are gf but I had the bacon cheeseburger on a gf bun and it was delicious. Looking forward to eating here again.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Thankfully, I had a good experience here. If you check their website, they do warn you about possible cross-contamination at the prep area for fries, but, because they have a dedicated fryer, I decided to order them and didn’t get sick. My waiter wasn’t super knowledgeable so he referred me to their website where you can filter menu options by allergy and tell you how how to modify your food accordingly.

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