Red Robin

3 recent ratings
$ • Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

11500 Midlothian Turnpike, #428
Richmond, VA 23235

Most Recent Reviews


Asymptomatic Celiac
1 month ago

Go to their online menu! They have a whole new system where you can be specific about cross contamination and allergies and it tells you exactly which meals you can order and what needs to be modified. Really awesome!

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Sandwiches, Bread/Buns
Celiac
1 month ago

My son and I both have celiac. The server was very helpful and made sure to note our “allergies.” There is a dedicated fryer, so we were able to have sweet potato fries. My son had the cauliflower pizza and I had the California chicken sandwich with a gf bun. She carried out our food at a different time than the other food to prevent cross-contamination. Both of us were able to eat and not get sick!

Safety
Taste
Variety
GF Menu Items
  • — Fries, Sweet Potato Fries, Sandwiches, Chicken Sandwiches & more
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
Other
  • — Good for dairy-free
Symptomatic Celiac
12 months ago

Ordered the regular fries and a wedge burger. They always mark mine as an allergy alert. We have been here many times.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

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More Reviews


Celiac
3 years ago

We’ve been ordering take out through the pandemic. My daughter has celiac and has ordered off both the kids menu and adult menu. And I’ve ordered online and by phone. I always check that her food has the purple gf stick before leaving with our order. But she hasn’t had any problems.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Delivery
  • — Takeout
  • — Good for kids
  • — Online ordering
Celiac
4 years ago

I got so gluten sick. I don't know how. I ordered gf. I think the fries. Ughhh. I tried it twice same reaction both times.

Safety
Celiac
5 years ago

The service was great and they let me chose from the allergy menu. I was super careful and so was my waiter, but it didn't matter. I still got glutened. 🤦‍♀😭

Safety
Celiac
7 years ago

Dec 2016 update--went twice this month and both times it was terrible. We will not be going back, esp with other burger choices now in the Midlo area. The GFree bun had very hard edges both times, like they were stale and burger was cold. Previous review--GFree buns available and they are ok, I think they are Udis. I always get the cheeseburger and a side salad. We eat here monthly with kids. I have never had a reaction with those items. At the restaurant, they say the fries are GFree, so I risked it twice and had stomach ache both times, even with no seasoning. Also use to claim their vanilla shake was GFree, I had severe reaction a few years ago even though they supposedly cleaned the mixer and used a new container. So, stick to meat, GFree bun, lettuce or veggie, no extra sauces and you should be ok.

9 years ago

gluten free buns are great!

Safety
9 years ago

Great gluten free buns, but their overuse of margarine and subpar meat leaves something to be desired.

Safety
10 years ago

very friendly and understanding, they had gluten free burgers for my son and I and they were great!

10 years ago

Table and plates were dirty. No forks available when we arrived and had to eat appetizer without them. GF bun on hamburger was good!

Safety
11 years ago

my whole family enjoys the food and service. you can het a gluten free bun or a lettuce wrap for your burger. I have never had a cross contamination issue at this location. my personal favorite.

Reviews of this Chain

Symptomatic Celiac
3 days ago

Was excited and got french fries, broccoli, and the veggie patty on a gluten free bun (“keep it simple” style on the menu).

Was super yummy, I checked and they said fries would be fried in dedicated fryer. Burger arrived allergy style so I had to build it myself, marked with an allergy flag. Everything was marked GF on the website in the allergens notes. Great staff.

Went to see a movie after and got hit with the fatigue wall, now that its the morning im glued to the toilet. Great food…but was unsafe for me in the end. Got contaminated and pretty solidly it seems. Do not recommend for that reason, despite waiter being very helpful, and this being one of the few locations i have found that say you can ask to have your fries fried in a dedicated fryer (you have to ask though).

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers, Bread/Buns
Safety Features
  • — Dedicated fryer
Crohn's
4 days ago

We have gone to Red Robin many times since they opened. And of all the restaurants around us, this is the one where I have NOT had an accidental gluten issue. Their GF bun is good. They have a dedicated fryer for fries (regular and sweet potato). Many of the staff are knowledgeable about GF and the management team is very eager to help when they hear someone has Gluten issues. This is a regular stop for us, because I know I can eat here without having to worry.

Safety
Taste
Variety
GF Menu Items
  • — Fries, Veggie Burgers, Sweet Potato Fries, Burgers & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
  • — Food flagged
  • — Knowledgeable staff
Symptomatic Celiac
5 days ago

Amazing

Safety
Taste
Variety
Celiac
6 days ago
Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
  • — Food flagged
  • — Other dedicated equipment
  • — Knowledgeable staff
Symptomatic Celiac
1 week ago

I’ve eaten here semi regularly and the food has always been gf as long as i communicate my allergy to my server. i dunno about take out or door dash but at the restaurant they’ve been great and have good protocols for the space. the fries can be cooked gf by request and their gf buns are fine (kinda sandy but edible)

Safety
Taste
Variety

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