Red Robin

2 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

499 Medford Center
Medford, OR 97504

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


The waitress was knowledgeable about celiac disease and made several recommendations. They do have gluten free buns or you can get a lettuce wrap. Dedicated fryer for the fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 weeks ago read full review

Symptomatic Celiac

Overall Rating

Review


Once mention of Celiac and the waitress was immediately on top of it. If she didn't know the answer to a question, she went back and asked the cook. They offer a dedicated fryer, and all condiments used for GF patrons are kept separate to avoid cross contamination. One section of the grill is kept GF. My daughter is extremely sensitive to CC but enjoyed her grilled chicken burger and had no reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 9 months ago read full review

Overall Rating

Review


The gluten free bacon cheese burger and fries with the poppy honey mustard is always great! When ordering, even though I’m Celiac, I say it’s a very bad gluten “allergy” and they take it very seriously and carefully prepare my food. I have never gotten sick at this establishment. Celiac friendly!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

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More Reviews


Celiac

Overall Rating

Review


My daughter loved it. It didn't make her sick. She gets sick instantly if she eats gluten

Updated 5 years ago read full review

Overall Rating

Review


Terrible waited 20 minutes nobody even took our drink order

Updated 5 years ago read full review

Overall Rating

Review


I have Celiac and I was very impressed by my experience at this Red Robin today. We sat at the bar, and the bartender was extremely nice and knowledgable. I got a simple burger on a gluten free bun with a side of their fries (they have a dedicated GF fryer) and honey mustard. It was great - we will be returning!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


We had stopped going to Red Robin after my daughter and wife's diagnoses. On holiday, we stopped in Medford (wanted to see Crater Lake) and the limited options left us at Red Robin. Prior to celiac, we enjoyed RR often, but never felt that the GF options were worth the price. So we went in, based on reviews here. The "menu" is still ipad-based and difficult to use. The big problem was the staff attitude. We felt that they did not take celiac seriously and treated us as if we were annoying troublemakers (we're not.) Based on this experience, we won't be going back to any Red Robin restaurant.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Come here all the time. Delicious food and staff takes care of you.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


My son has Celiac and he eats their Gluten free fries & Cheddar cheese burger with an added chicken breast. We love their food.

Updated 9 years ago read full review

Overall Rating

Review


Great place to go for anyone that has Celiacs or highly allergic. I almost found it a bit odd that they take better care of their allergy menus than other higher end restaurants. They have a fryer for gluten free fries so they don't get cross contaminated. The staff and managers are great...and take great care in ensuring your meal is safe. It's an easy go to place in Medford and highly recommend it.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


This is a staple in our diet. You have to be clear each time about allergies, but they even have special fryers for GF fries, and they make special attention to put **ALLERGY ALERT** on the order slip.

Updated 11 years ago read full review

Celiac

Overall Rating

Review


Separate allergen menu, gluten free buns, and a knowledgeable staff. Not sure if dedicated GF facilities, but I have eaten there several times and never had a reaction. One of our favorite GF picks in the Medford area.

Updated 11 years ago read full review

Reviews of this Chain

Overall Rating

Review


As always, Red Robin didn’t disappoint. Their GF buns are better than anywhere else and the staff take precautions too. I usually don’t review chains, but Red Robin is different than any other chain when it comes to GF options. I just wish there were more dessert options. For some reason, the non-malt milkshakes aren’t GF but I’m not sure why.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


We have gone to this establishment many times, and, although there have been occasional errors, the quality of the food has been excellent. They offer gluten free buns and lettuce wraps, and we have even dined with our celiac friend, who didn't have an issues. Our favorite server, Monica, is always great with allergies. She knows the menu very well, and even knows our regular orders.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


We had a very good experience here. Server was very knowledgeable. Gluten free dishes were delivered separately and with gloves hands. Food was clearly marked. Service was very slow but food was good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


The waitress seemed to know about gluten allergies and even said they had a dedicated frier. After we ordered though, the manager came out and said she was super confused and then tried to say something like none of their meat was gluten free. He has this weird instance that only the bun was but then when we showed him their allergy menu explicitly stating that the meat was OK for gluten allergies, he backpedlled and said everything was fine and he was confused about something else. The whole conversation was very bizzare and stressful. I think he meant well and there was not any cross contamination but clearly the people working that shift were really uncomfortable with handling food allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Sensitive

Overall Rating

Review


Gluten free bun was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info