Red Robin

4 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Bread/Buns, Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

499 Medford Center
Medford, OR 97504

Most Recent Reviews


Gluten Intolerant
1 month ago

I can always trust Red Robin to deliver a safe GF/DF meal for me, and not have a reaction. This location did not disappoint! I am so thankful to get to eat their tasty French Fries, that aren’t contaminated by gluten and dairy. Jessica in the bar area is a pro, ask for her! Thanks, Red Robin!

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers, Fries
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer
Other
  • — Good for dairy-free
Celiac
8 months ago

They knew what to do. The manager was very present and intentional, as well as the wait staff.

Safety
Symptomatic Celiac
11 months ago

The waitress was knowledgeable about celiac disease and made several recommendations. They do have gluten free buns or you can get a lettuce wrap. Dedicated fryer for the fries.

Safety
Taste
Variety

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

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More Reviews


Symptomatic Celiac
1 year ago

Once mention of Celiac and the waitress was immediately on top of it. If she didn't know the answer to a question, she went back and asked the cook. They offer a dedicated fryer, and all condiments used for GF patrons are kept separate to avoid cross contamination. One section of the grill is kept GF. My daughter is extremely sensitive to CC but enjoyed her grilled chicken burger and had no reaction.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Staff accommodates
  • — Food flagged
  • — Dedicated fryer
  • — Knowledgeable staff
Other
  • — Dinner
  • — Takeout
  • — Good for kids
  • — Good for dairy-free
Symptomatic Celiac
4 years ago

The gluten free bacon cheese burger and fries with the poppy honey mustard is always great! When ordering, even though I’m Celiac, I say it’s a very bad gluten “allergy” and they take it very seriously and carefully prepare my food. I have never gotten sick at this establishment. Celiac friendly!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
6 years ago

My daughter loved it. It didn't make her sick. She gets sick instantly if she eats gluten

6 years ago

Terrible waited 20 minutes nobody even took our drink order

6 years ago

I have Celiac and I was very impressed by my experience at this Red Robin today. We sat at the bar, and the bartender was extremely nice and knowledgable. I got a simple burger on a gluten free bun with a side of their fries (they have a dedicated GF fryer) and honey mustard. It was great - we will be returning!

Safety
7 years ago

We had stopped going to Red Robin after my daughter and wife's diagnoses. On holiday, we stopped in Medford (wanted to see Crater Lake) and the limited options left us at Red Robin. Prior to celiac, we enjoyed RR often, but never felt that the GF options were worth the price. So we went in, based on reviews here. The "menu" is still ipad-based and difficult to use. The big problem was the staff attitude. We felt that they did not take celiac seriously and treated us as if we were annoying troublemakers (we're not.) Based on this experience, we won't be going back to any Red Robin restaurant.

Safety
Celiac
10 years ago

Come here all the time. Delicious food and staff takes care of you.

Safety
10 years ago

My son has Celiac and he eats their Gluten free fries & Cheddar cheese burger with an added chicken breast. We love their food.

10 years ago

Great place to go for anyone that has Celiacs or highly allergic. I almost found it a bit odd that they take better care of their allergy menus than other higher end restaurants. They have a fryer for gluten free fries so they don't get cross contaminated. The staff and managers are great...and take great care in ensuring your meal is safe. It's an easy go to place in Medford and highly recommend it.

Safety
11 years ago

This is a staple in our diet. You have to be clear each time about allergies, but they even have special fryers for GF fries, and they make special attention to put **ALLERGY ALERT** on the order slip.

Celiac
12 years ago

Separate allergen menu, gluten free buns, and a knowledgeable staff. Not sure if dedicated GF facilities, but I have eaten there several times and never had a reaction. One of our favorite GF picks in the Medford area.

Reviews of this Chain

Symptomatic Celiac
yesterday
Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
3 days ago

I have eaten here dozens of times without issue. I am always very insistent about my very symptomatic celiac. Seems like an Odd place but I have never gotten sick here

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
3 days ago

We had such a great experience here! Our waitress was amazing and on top of our dietary needs. They have gluten free bread and dedicated fryers for the fries. They also accommodated our dairy-free needs well. No reactions after eating here several times!

Safety
Taste
Variety
Safety Features
  • — Dedicated fryer
Other
  • — Good for dairy-free
3 days ago

My 8 year old gets so sick after eating here. He gets a kids meal- burger and fries. I have a feeling it’s the fries as I just noticed they are not listed as safe on their allergy website. We are disappointed as we considered Red Robin as one of our safe restaurants.

UPDATE: Confirmed with managers fries are NOT gluten free. See email!

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers
Other
  • — Good for dairy-free
Symptomatic Celiac
3 days ago

I get takeout here all the time. I’ve never once gotten sick from this RR. I sometimes like to get a Hi-C orange from the nearby McDs on the way home since it’s nostalgic for me, I like to call it “make believe McDonald’s” lol

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers, Fries
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer

More Info