27 Holyoke Street
Holyoke, MA 01040

Top Reviews


Celiac

Overall Rating

Review


Every time I come here I order gf burger + fries. They bring allergy foods out on a yellow plate vs the usual red plate, this is very reassuring for me as I am usually scared of restaurants not taking allergies seriously/and or forgetting. They know which sauces are gf and unfortunately the beloved camp fire sauce isn’t gf but the honey mustard is! Their food is very good. I do often find myself a little bit crampy after eating here though, but so does my non celiac boyfriend.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
Updated 1 year ago read full review

Overall Rating

Review


The food is pretty good, and they have plenty of safe gluten free options. Staff are knowledgeable and careful. They have dedicated space and a color coded plating system.

Updated 1 year ago read full review

Celiac

Overall Rating

Review


My rating is based on how convenient and safe the GF menu is here. The allergy plate system is great. They have a dedicated fryer and the waitstaff is knowledgeable about allergies.

Celiac friendly?

Yes

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten Free Menu

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Delivery
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout

Notes


Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.

Photos


Add a photo

More Reviews


Overall Rating

Review


They have a separate fryer for allergies for French fries and serve all allergy foods on yellow plates so there’s no confusion.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


Was glutenized here and had a horrible reaction. Served regular fries instead of the gluten free fries.

Updated 4 years ago read full review

Overall Rating

Review


Great place to take the kids!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


RR has a good policy in place for food allergies but in practice things have changed. Once a family favorite, now just too many hassels to recommend. in one last visit it took over an hour for me to get a meal I could actually eat; the order was first not made GF as requested, then the replacement was made wrong and it took forever to get that replaced - even after asking twice for the status. I ended up eating the meal after the rest of our party had finished; some even left. We have had poor luck ordering to go as well with things just made wrong. My body is too sensitive to gluten, the food tastes good but my confidence in RR just isn't there anymore: Sadly we have had problems with the Enfield location lately as well so I guess it is time to part ways.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Very good about keeping all the gluten free food separate from any contaminates. Even have "allergy fries."

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


French frys in dedicated fryer, gluten free buns both very good. Gluten free cider on tap

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Knowledgeable staff, dedicated frier, special binder full of all different allergens.

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Son and I have celiac and most Red Robin’s are great with gf. Well tonight we explained that we have celiac. Ordered last at the table so everything is clear and fresh in waitress mind. Food and drinks took forever but our waitress was very nice and doing her best being short staffed. But my son and I got glutened and are very sick. Worse than just cross contact sick. I’m really disappointed we have to cross this Red Robin off our list because this was a favorite for my son.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


I have eaten in the restaurant and ordered take out numerous times and have never had an issue. separate GF fryer for unlimited French fries 👌✅ Gluten free bun is pretty good and holds up through most of it...just have to eat fast ☺

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


Our Order got mixed up and they brought out the wrong order. We sent it back and the gluten free burger they brought out wasn’t the correct burger and they had added crispy onions to it and said it was gluten free.

Our server didn’t understand at all about gluten free and the same with the kitchen. That the kitchen added the crispy onions to a gluten free order shows they don’t know or care about the allergy that the table let them know about.

Wouldn’t recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


I informed the server I had a gluten allergy and she put it right into the order so that my fries were made in the designated fryer and they would avoid cross contamination with my order in the kitchen. They made it super easy.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I eat here about once a week since celiac options are limited near me. Staff always does an excellent job. As a sensitive celiac, I’ve never gotten sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info