Always a good experience with Red Robin’s, great allergen menu online that is store specific and (in my experience) always accurate. Separate fryer for fries, and good about making sure there’s as little cross contamination as humanly possible in a shared kitchen. I’m super sensitive and have never gotten sick here.
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
Every time I come here I order gf burger + fries. They bring allergy foods out on a yellow plate vs the usual red plate, this is very reassuring for me as I am usually scared of restaurants not taking allergies seriously/and or forgetting. They know which sauces are gf and unfortunately the beloved camp fire sauce isn’t gf but the honey mustard is! Their food is very good. I do often find myself a little bit crampy after eating here though, but so does my non celiac boyfriend.
RR has a good policy in place for food allergies but in practice things have changed. Once a family favorite, now just too many hassels to recommend. in one last visit it took over an hour for me to get a meal I could actually eat; the order was first not made GF as requested, then the replacement was made wrong and it took forever to get that replaced - even after asking twice for the status. I ended up eating the meal after the rest of our party had finished; some even left. We have had poor luck ordering to go as well with things just made wrong. My body is too sensitive to gluten, the food tastes good but my confidence in RR just isn't there anymore: Sadly we have had problems with the Enfield location lately as well so I guess it is time to part ways.
Knowledgeable staff, dedicated frier, special binder full of all different allergens.
I love that there is a dedicated fryer. Fries were great. The hamburger bun was really good for gluten-free and the burger was really good excellent service the server I worked with had a family member with celiac so she was very well informed I did not get sick.
Potential to have a great experience, but only if you are lucky enough to get a good server. We have tried coming here multiple times for the gluten free burgers and fries. Some servers are great and knowledgeable and we have had no issues. However, many of the servers refuse to write orders down and try to remember, which is always concerning when dealing with food allergies. Every time we get a server who refuses to write the orders down, some aspect of our orders are wrong, resulting in things having to be remade and us questioning the safety of gluten free items.
Red Robin has an online menu where you can mark allergens and see what you can eat, when telling the staff they knew about separate fryers and cross contamination, so I didn’t have to explain anything! All allergen marked foods come out with a purple toothpick to differentiate them. Felt very comfortable eating there & had the BEST gf bun. Only downside- there’s no gf ketchup