Gluten free menu, gluten free buns and a dedicated fryer for fries! 🙌🏻🙌🏻 Only downsides is the service can be lacking at times.
Diagnosed 6 months ago, and I'm very sensitive. I bring my own wet wipes to restaurants to clean table space as well as the ketchup bottle from gluten fingers that have touched it. I also had to clean the iPad it was kinda yucky dirty. But it was nice they had it to order from allergen menu. I had a grilled chix sandwich ON A BUN!!! GF bun was delicious! Also ordered the Parmesan garlic allergen fries (dedicated fryer). I felt fine and did not get sick! My waitress seemed relatively aware of celiac disease and gluten free issues. 4 stars only due to the nasty iPad...word to the wise take wet wipes!
This was our first restaurant outing since my hubbies diagnosis with CD. I called the restaurant first to talk to the kitchen manager who explained that they have a gluten free menu and a dedicated fryer and that the kitchen staff change their gloves to prepare GF food so we gave it a try. The GF menu was on an IPad that was pretty disgustingly filthy itself. Our food came out on the same plates they serve the regular food on. It was good food though. When we asked for a refill on gluten free fries from the server who checked with us (not our waitress), he said it might take a minute to make which was fine. A minute later he brought out a pile of cold fries that he claimed were gluten free but we were very suspicious were not. My final word... I'm not sure I trust this place enough to avoid cross contamination especially on a busy Saturday night and probably won't be back.
So many great options and they pay attention and keep things separate. It's also exciting to have fries since they have a separate fryer.
Tastes so good, you'd never know it's gluten free. Never have been sick from their food either.
I not only love their burgers, but I could probably eat their fries forever and be happy.
I'm excited to try the food but just had to say the bartender just saved me! I ordered something I thought would be gluten free, the bacon aioli, and he went back to the kitchen and verified that it did have gluten. He was extremely knowledgeable and saved my butt! :)
Their gluten free buns are very good. They have a dedicated fryer for their steak fries so you get hot crispy fresh fries unlimited only wish their tortilla chips were gluten free and they had dessert options too.
I can finally eat fries and a normal burger with a bun and have no fear of gluten contamination causing my dermatitis herpetiformis rash - and I can have a normal dining out experience where I don't feel weird. Red Robin rules.
GF/allergen menu, GF bun, dedicated fryer for fries, fairly knowledgeable staff, all at Brookfield Square location.
Loved it! Finally able to eat out and have a burger with a BUN! Bun tasted great and was nice and soft! Also what impressed me is dedicated fryers for French fries!! Yum! People were knowledgable and friendly! And I did not get sick and I am very sensitive! Seemed to have a decent selection on the gluten free menu! Will be back again!
Brookfield location has GF buns now.
There were no gluten free menus in the restaurant. We were told we would have to go online and find the menu on Red Robin’s website. They did not have many kid friendly options besides a burger with gluten free bun or salad. We decided to go with the gluten free chicken tenders for our 6 year old with celiac. We were very disappointed to see, when our food arrived, that the chicken tenders were gluten free because they leave all of the breading off of them (basically strips of grilled chicken). I will say the staff was very friendly, and they manager brought out all my daughters food separately with gloves on. We were very pleased you could order gluten free fries (minus the seasoning).
Be sure to tell the wait staff when ordering that you have an allergy, they will flag your order. Since all of there sandwiches/burgers come with bottomless fries you can ask to start with a refill basket of fries while you wait for your food. Just be sure to note that you want gf fries.
Our visit to this Red Robin was not at all good!! Waitress was oblivious. Should have known there would be a problem when every time we asked for items like, napkins and sliver wear and we ended up getting the items ourselves, that would indicate a problem. I took my own bun cause I found buns I like better than Red Robins. So I ordered the burger in the lettuce wedge with no onions. Well there were onions and when I started to put the burger on my own bun I found the crispy onions that have gluten. Even though we received our meal at no charge and they made me another burger which the manager watched while it was made the damage was already done. Truthfully I would have rather paid for a good meal then a free bad meal!!
Something once went wrong and my order (a burger with GF bun) ended up coming with a sauce on it that isn't gluten-free that I had asked to get removed. The manager came out to check on me and apologized profusely, promising that he would find out why the mix up happened; and they remade the burger to be fully GF per my original order as quickly as possible. Kind of frustrated that they didn't gift me the meal considering the mix up, but I will probably still go here because it seemed like a one-off situation. PROS: * gluten free buns are available; the burgers are delicious * fries have a dedicated fryer * unlimited fries come with your order * iPads with food allergy menu information are available upon request * plethora of additional GF options besides burgers, including salads and entrees * many of the menu items can be modified to be 100% GF CONS: * relatively expensive burgers ($11-14 before tip)
This is my first time actually reviewing and not just reading other reviews. This place is so great I have to add my two cents. Super knowledgeable, super understanding, and super, super safe!!!
We have been to Red Robin in Providence Town Center Royersford many times. Their hamburgers are as good as a burger I have had anywhere. Great roll too. My one grandson loves their regular burgers, so when it is his turn to pick where to go, he always picks Red Robin, which is fine with me.
I enjoyed a GF burger, the bun was delicious! And GF cooked fries, also very tasty. They also informed me their fry sauce is mixed with a BBQ sauce that contains gluten (so thankful they informed me of that) so I asked for mayo so I could make my own GF friendly fry sauce with ketchup and seasoning on the table that was labeled GF.
Had to write a quick review for for my experience tonight - the manager (Rhonda) was absolutely phenomenal, maybe the best GF meal I've ever had. She came out after I let our server know I was celiac and went through the allergen list with me - when we couldn't figure out why the mushroom burger wasn't listed as a gf option even when the bun was swapped out, she went in the back and fried some mushrooms in olive oil herself! Rhonda brought up their separate fryer before I had even mentioned it, and brought out my dinner wearing a purple rubber glove to ensure as little contamination as possible. She was wonderful and I'll certainly be returning to this location, hopefully whenever she's on shift?
The wait staff was not very knowledgeable about gluten or any other allergies. They took an excessively long time bringing out our food. The bun smelt terrible and was inedible. There was no one coming to check on how our food was. Very disappointed
I once found a very small onion ring under my fries! Everyone was sorry. but when I called back the following morning the manager talked down to me when I assured him that I made it clear we were both gluten free. I would have returned if not for such a treatment. I might return in time. but not with the same trust I used to have.
My husband and I go on dates here often. They have seperate fryers! Love their fries and the burgers are great. My husband eats GF with me so we just tell them we both have celiac disease. We've mever had an issue and I've never gotten sick. Everybody is extremely knowledgeable! They also have their allergy menu online so you can use your phone to see what you can safely eat.
I go to the Red Robin in Nashua NH at the Pheasant Lane Mall on Daniel Webster Highway and my server is absolutely fabulous. I have many food allergies and Celiac Disease and Ashleigh takes great care of me and my food. I ask for her every time I go there because I know I do not have to worry about cross contamination. Thank you Ashleigh for caring and treating me like family. I only go there when she is working because I trust her so much. If you have allergies please ask for Ashleigh she will take awesome care of you or anyone else in your group. MaryBeth
I have gotten sick the last 2 times I've been . first I ordered a drink and they forgot to mention they don't clean the blenders so I got sick, second time I got a burger and I deeply explained I have celiac , they brought my food out and the burger was on a regular bun. so I sent it back and my guess is they just swapped it onto a gluten free one because I got sick anyways. talked to a girl who works there and said they arent as safe and caring as everyone thinks. just be careful!
Recently there. My Celiac son was able to get a bacon cheeseburger in a GF bun. He actually commented on how much he liked the bun. Dedicated fryer!!! So he was able to get the fries. I did research before and I knew to get the fries without seasoning. But when we ordered the GF bun first, the waitress put under the fries no- seasoning before I even asked- which told me she had been educated!!! Very happy!!! My son had no issues after eating there!
it says gluten free and I have eaten there for two years with no problem but the last 3 times I've gotten sick. .I question each time about cooking and told every thing they do was told all French fries are gluten free..what.!!?? so maybe they need more training but will not eat there again. be careful! 1
The staff was friendly and I was excited about the extensive GF options available. Unfortunately there were a number of stray macaroni noodles mixed in the supposedly gluten free “chili chili”. I spoke with the manager who was sincerely apologetic and he promised to put some distance between the chili and the macaroni In the kitchen. I might give them another try but I will definitely stay away from the chili.
I've ate here numerous times and while I've only been glutened once I find that almost 90% of the time my burger and fries have been served to me, they have been lukewarm to cold. So when I go in I have to talk to a manager to make sure they bring my food out hot. It's ridiculous that I have to request this. The gluten free bun is just okay. It would be better if they could toast it first.
Gluten free options are great! Really good gf burger and fries for our celiac daughter. I loved the gf bun. No issues. They actually have an iPad menus for allergies, you can pick which allergens you want to avoid and all of your appropriate options populate.
I have Celiac and I was very impressed by my experience at this Red Robin today. We sat at the bar, and the bartender was extremely nice and knowledgable. I got a simple burger on a gluten free bun with a side of their fries (they have a dedicated GF fryer) and honey mustard. It was great - we will be returning!
A GLUTEN FREE EXPERIENCE!!! I went to Red Robin for a dinner with my family, we aren’t used to trusting people to make my food for me because even the slightest cross contamination can get me sick. When you get to the table they hand you a tablet instead of a menu if you have a food allergy. You click your allergies and it tells you everything you are safe to have. This is the best way to order gluten free and you can trust red robin that they won’t cross contaminate ANY of your food. Awesome family restaurant for a good meal even Gluten Free
Never had a problem here, anyone I’ve spoken to seemed knowledgeable enough to keep celiac friendly
Excellent. Have dined here several times. Very knowledgeable. I’m very sensitive and still have never been contaminated here. Usually get the turkey burger on GF bun, fries from dedicated frier.
I ordered to go and the bartender and waiter were both very knowledgeable and helpful. They knew everything off the top of their heads down to every sauce that had gluten in it.
This Red Robin used to be very careful about their gluten free food. They would bring it out separately and it had the purple picks in the food to indicate allergy. Well the past year they stopped doing that, and I would always double check - are you sure this is gluten free? And the waitress would say “oh yes yes”. Well tonight we went there and I specified gluten free and the waiter assured me that their fries are cooked in soybean oil separate from everything else. I accepted his answer. Well when my sweet potatoes fries were brought out to me, they were old & luke-warm like they had been sitting around for awhile (gross) and they tasted like onion rings!! Which means onion rings were cooked in the same fryer. This happened to me one other time at a Red Robin in MI and my fries actually came out with pieces of the onion rings mixed in. My chicken sandwich was fine - I got it on the lettuce wrap. Anyways, my the time we left the restaurant my heart was racing & I was sweating and now I have gastrointestinal distress. I would not recommend it anymore. I used to love Red Robin cause they were so careful!! I just wish they would change back to how they were doing it before.
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