Red Robin

3 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

740 Jefferson Rd.
Rochester, NY 14623

Most Recent Reviews


Celiac
1 year ago

We have eaten here a number of times and not had issues. The staff has been very good and knowledgeable. Our daughter has never had any issues after eating there.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
1 year ago

Don’t go on Wednesday nights, they do discounts for kids and the place was absolutely crazy. After emphasizing that I absolutely could not have gluten, my salad came out covered in croutons, and I sent it straight back. My gluten-eating husband also found cheese on his burger when he’d asked for it to be left off. They remade the salad, not sure that they remade my wedge burger, but after inspection I found nothing else and went ahead and ate it, and was fine. It was nerve-wracking, though. Probably on a slower night it might have been fine.

Safety
Taste
Variety
Symptomatic Celiac
2 years ago

Edit: The waitress I had today actually had celiac! She told me that each order marked with an allergen is made with a separate allergen pack in the back. That means that each item is made with it’s own set of disposal utensils so there’s no chance of cross-contamination at all in the kitchen. She told me that all the chefs here take allergens very seriously. That was extra reassuring to hear!

Love eating here and I have for years. It’s delicious and a fun atmosphere. Servers seem to know what they’re doing and I’ve never gotten sick after eating here. Most of the menu can be made gluten free so you have lots of options. I’d definitely recommend.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated kitchen space
  • — Knowledgeable staff
  • — Other dedicated equipment
  • — Staff accommodates
Other
  • — Good with other allergies
  • — Good for keto
  • — Lunch
  • — Good for dairy-free

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

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More Reviews


Celiac
2 years ago

Red Robin has an online menu to navigate allergens on their menu, but this location does not seem to have much awareness. Waitress said she marked our order as gluten free, but my salad came out with croutons. I sent it back, and it came out with smaller pieces of crouton. Don’t plan on returning.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
  • — Dedicated fryer
  • — Food flagged
Celiac
4 years ago

Definitely celiac safe. Make sure to ask for GF friendly fries!

Safety
Celiac
5 years ago

I had a great experience here... my server and the kitchen were very knowledgeable about celiac needs and assured me they were taking all safety precautions. They gave me an iPad that had allergens for everything on their menu so I knew I was ordering something safe. I had a veggie burger with a gluten free bun and fries. They have a dedicated fryer if you tell them you need gf!

Safety
Celiac
5 years ago

Dedicated GF fryer for fries! Super cheap, fast, and great food. Bottomless GF fries. Service is always friendly and it’s a great family atmosphere!

Safety
Celiac
5 years ago

The food is so delicious! I always have the lettuce wrapped burger. The fries are made in a separate fryer.

6 years ago

Red Robin is a go to for our celiac 9 year old but the last two visits to this location have been less than stellar. Lots of confusion and both of his items had to be remade. No outward concern by the manager, just a shoulder shrug. No obvious CC and he didn’t get sick but be on your toes and make sure what you order is what you receive

Celiac
6 years ago
7 years ago

Great burger and dedicated fryer for fries. It takes a little bit of extra time to wait for the fries were totally worth it! Staff is knowledgeable and very cautious.

Safety
8 years ago

Gluten free fries and a delicious gluten free bun for chicken breast. Didn't fall apart at all. So good!

Safety
Celiac
8 years ago
8 years ago

I asked for a burger on a gluten-free bun, which prompted the server to ask if I had an allergy. I told her I have Celiac. When she brought the food, she said, "I'm sorry it took a while, we were waiting for the gluten-free fries." I was happy that they took my situation very seriously. The burger and fries were delicious!

Safety
Asymptomatic Celiac
9 years ago

Waiter was well trained. Menu is on a ipad which is good and bad. Meal was great, gluten free fries!

9 years ago

Great service, Great GF buns, Awesome tasting burgers!!

10 years ago

my waitress, Amber, was fantastic about knowing her menu and what items would meet my gluten free needs. the bun was tasty but I would suggest asking for it wrapped like they used to do to help absorb the difference in grease. overall still one of my favs.

11 years ago
11 years ago

The best GF hamburger buns I ever had. You can't even tell.

Celiac
12 years ago

Staff is fully aware of cross contamination. Great burgers and fries!

Celiac
12 years ago

Reviews of this Chain

Symptomatic Celiac
yesterday
Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
3 days ago

I have eaten here dozens of times without issue. I am always very insistent about my very symptomatic celiac. Seems like an Odd place but I have never gotten sick here

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
3 days ago

We had such a great experience here! Our waitress was amazing and on top of our dietary needs. They have gluten free bread and dedicated fryers for the fries. They also accommodated our dairy-free needs well. No reactions after eating here several times!

Safety
Taste
Variety
Safety Features
  • — Dedicated fryer
Other
  • — Good for dairy-free
3 days ago

My 8 year old gets so sick after eating here. He gets a kids meal- burger and fries. I have a feeling it’s the fries as I just noticed they are not listed as safe on their allergy website. We are disappointed as we considered Red Robin as one of our safe restaurants.

UPDATE: Confirmed with managers fries are NOT gluten free. See email!

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Other
  • — Good for dairy-free
Symptomatic Celiac
3 days ago

I get takeout here all the time. I’ve never once gotten sick from this RR. I sometimes like to get a Hi-C orange from the nearby McDs on the way home since it’s nostalgic for me, I like to call it “make believe McDonald’s” lol

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Fries
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer

More Info