Red Robin

3 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

17301 Valley Mall Rd
Hagerstown, MD 21740

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


They go out of the way to make sure they don't cross me an the manager is very familiar with celiacs his daughter also has it so they are extremely trained We are weekly customers very few places you can trust but I do trust this one 💗

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 3 months ago read full review

Gluten Intolerant

Overall Rating

Review


Wait staff were educated about celiac. Separate fryer for fries. GF menu. Food is chain-style burgers etc but they do offer GF buns or lettuce wraps. I wouldn’t drive out of my way to eat here but it’s a safe option if in the area.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 months ago read full review

Celiac

Overall Rating

Review


Waitress was knowledgeable and when asked for gluten free menu I was handed a tablet where I could filter out any allergens and figure out what I wanted, for my order I did choose a gf bun, it was a little extra but to be expected, when it came out it was clearly marked, they also have gf frier, overall good experience, my stomach didn’t hurt so no cross contamination, though it did caution that cross contamination could occur with burger patties on the grill, but I’d consider this place pretty safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Fries
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

Photos


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More Reviews


Overall Rating

Review


Good burgers with gluten free buns. Unsure about the processes in the back so hard to say if it’s celiac friendly. Those in our group eating here are only gluten sensitive and a gluten-free opt-in so we will be unable to detect cross contamination.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I told the waitress I have celiac disease, she assured me the fries were done in a dedicated fryer. I got a cheeseburger on the GF bun. I was up all night sick. I think there is an issue of cross contamination at this location. I’ve been to the Frederick one and never had a bad reaction.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Food is safe and I love Red Robin in general, but this particular one does not seem well-managed. Slow service. Not everything comes out correctly. Bathrooms dirty. Understaffed. Maybe I just came on a bad day?

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The burgers are good, but the fries are questionable. The first two times I ate here, the server confirmed that the fries are GF because they're fried in a separate fryer. The last time I was there, the server said they're only GF if you ask for "no salt fries" because she said the seasoning they put on them after they're fried isn't GF. I'm not sure which server actually knew what they were talking about, but it's hard to trust a place that's inconsistent.

Updated 7 years ago read full review

Overall Rating

Review


Always accommodating! The bun is quite yummy too.

Updated 8 years ago read full review

Overall Rating

Review


The bun is so soft!

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


We have been twice now, the staff addressed any allergies. The cauliflower pizza is amazing. I understand the huge risk of cross contamination and I’m quite sensitive.. however I had no problems with their pizza both times we went! Will come back again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


A regular for us. Great gf fries and burgers with gf buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I have had several good experiences here. They have a dedicated fryer for their fries and always take my order seriously. Make sure to mention you have a gluten allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Had a gluten free bun cheeseburger and they have the option to make your steak fries gluten free, it was so good!! Will definitely eat there again.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They have really good gluten-free buns and they make everything in a separate area I've only had one issue where someone gave me fries that were cooked near gluten but i could easily tell because they dont put seasoning on their gf fries (but you can put some on yourself still) and they usually have purple sticks in the gf burger but they might have stopped doing that

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Offers online ordering

More Info

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