Red Robin

7 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

1720 Hill Rd N
Pickerington, OH 43147

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I have been poisoned with gluten at this location now 4 times. They are careless in food preparation and despite marking you burger as gluten free, all 4 times my gluten free bun ended up on another person’s burger, despite mine having the marker. My family loves this place, but as a celiac, it’s a death trap.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 11 months ago read full review

Overall Rating

Review


Manager called me to be sure that all of our order didn’t need to be gluten-free. she was concerned about cross contamination. She even came out to the car to deliver it herself to be sure that everything was right.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Though they didn’t have a ton of gluten and dairy free options for my four year old celiac, the staff was knowledgeable and he did not get sick! He had grilled chicken breasts with a side of broccoli and mandarin oranges and specially prepared gluten free fries. I don’t think they really even charged us for all of it. Very thankful since we were on a road trip and it was the only option we could find.

Celiac friendly?

Yes

Updated 4 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

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More Reviews


Celiac

Overall Rating

Review


I found a noodle in the middle of my chili cheese fries. The manager was very apologetic, but it did not change the fact that there was a noodle in my chili cheese fries.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


I have celiac, I am VERY sensitive to cross contamination, and I have eaten here several times with no problem!

Updated 7 years ago read full review

Overall Rating

Review


The waiters have always been so cautious!

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Had the Simple Burger on a gluten free bun (Udi’s brand) and fries which are cooked in a separate fryer. Enjoyed having a hamburger and fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Our experience was great!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I dined here last night and was very pleasantly surprised at the way they Handel allergies. My servers name was “shy” she was so nice and understanding and made me feel very comfortable eating here. I got a burger with a gluten free bun and a side of fries. The bun was amazing and the fries were so good and crispy. Definitely adding this to my list of safe places to eat !

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


This was the first restaurant I’ve been, since being diagnosed 3 months ago, that has made me feel welcomed even with celiac. Our waitress was very knowledgeable and when I said I had celiac she knew exactly where to point me for safe foods. She also made sure to tell me that the fries were safe as well. It was just so nice not having to explain everything! And my burger (on a lettuce wrap) and fries were delicious!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


They almost killed me. I think with gluten it may be okay to eat here but after telling the waitress I was deathly allergic to tomatoes, there was a slice of tomato under my fries. No one at the table ordered anything with tomato. There was no reason for a slice of tomato to be under my pile of fries. I still can’t believe this happened. The waitress apologized and took it off the bill, but my life could have ended. The manager did not come out to address anything.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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