75% of 4 votes say it's Celiac friendly

803 Thurlow St, Vancouver, BC V6E 1W1, Canada Directions

Top Reviews


Celiac

Overall Rating

Celiac friendly?

No

Review


We usually have a great time at Red Robin - not at this one on the corner of Robson and Thurlow Streets in Vancouver, BC. Our gluten free orders came on gluten free buns, but had other gluten containing ingredients on the sandwiches, despite the emphasis we put on the importance of keeping the food safe. If it wasn’t for a vigilant eye, two of our party would have been incredibly sick. The service otherwise was not great either. Drinks left empty for long periods. Other inaccuracies in the order. A horrible experience.

Updated 1 year ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The GF burgers are great! The bread for the burger is superb. No regrets after as well so top for me. The digital menu was a bit hard but the service was great.

Updated 1 year ago read full review

Overall Rating

Celiac friendly?

Yes

Review


Digital menu were you can "skip" your allergies. Had a great salad

Updated 2 years ago read full review

Gluten Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Celiac Friendly
  • Gluten Free Menu

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
  • Takeout

Notes


Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.

Photos


Fast chicken salad
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


We have eaten at several RR restaurants and never had a negative reaction. The wait staff has always been quite knowledgeable and never treats celiac disease as not a big deal.

Updated 2 years ago read full review

Reviews of this Chain

Not celiac

Overall Rating

Review


Have been fine eating here but have to avoid anything with the fryer as it’s not a dedicated fryer! Got glutened from the bottomless fries 🤢

Celiac

Overall Rating

Review


We’ve eaten here quite a few times with great success. We have tried the chips and salsa app, and I’ve ordered a gf burger with gf bun and fries many times! It’s amazing to feel “normal” and eat safely. I Nima tested in the beginning to verify that it’s safe. But now I just enjoy since they take their allergy protocol very seriously. I’ve never gotten sick, and it’s a regular on our safe list.

Not celiac

Overall Rating

Review


The server was really helpful! They bring you a tablet that helps you choose what to eat. So nice! And french fries from a dedicated frier...yum!

Overall Rating

Review


Went here based the reviews. Ordered the GF bacon cheeseburger and fries and reacted. Not sure I’ll go back. Had my hopes up!!!!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They have an electronic allergen menu. You select the food allergies you have and a menu displays based on foods safe for you to have. They have GF buns and a dedicated fryer for the steak fries.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I have Celiac. I called ahead and spoke with the manager. Dedicated fryer, standard change gloves/wipe down counter procedure, really understanding and well educated staff. No issues here! Only give four stars because they accidentally put cheese on my burger and I'm lactose intolerant lol. But that's not as big a deal as gluten for me.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Went for Valentine’s Day and the server gave me the gluten free menu. Lots to choose from. They also have a separate gluten free fryer so you can enjoy fries! My non celiac husband said it was the best burger he ever had! Celiac safe!

Celiac

Overall Rating

Celiac friendly?

No

Review


I got so gluten sick. I don't know how. I ordered gf. I think the fries. Ughhh. I tried it twice same reaction both times.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


There burgers are super good and the bun isn’t all crumbly like of lot of gluten free breads. Love it!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I have not gotten sick eating here. However, getting an allergy menu is somewhat difficult and their app never seems to work on my phone so that’s kind of frustrating.

Overall Rating

Review


Great allergen menu (on iPad), clear communication of what was okay or not. Didn't get into any deep conversations to evaluate their general practices though. Had a cheeseburger and fries, so far so good.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Was excited to try a burger joint with a gluten free bun (bunless gets old!). The hostess was gluten free and gave me pointers, even stating to not be scared that the gluten free bun has gluten in it, since it's not dense and dry! The waitress was so accommodating, and each part of my meal was clearly marked with an allergy stick. Very impressed and will be back soon!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This is our go to burger place for gluten free! Dedicated fries fryer. Also they have an iPad which lists all the allergens so if you pick gluten it gives you your options. Servers are friendly and knowledgeable. Never had a reaction here

Overall Rating

Celiac friendly?

Yes

Review


Dedicated fryer, gluten free buns. The website is very clear about gluten free and what you can substitute.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Friendly staff. Server was great and brought over an iPad where I could select my allergy. It pulled everything I could eat and what to remove to make it safe for me. Burger can be done with a lettuce wrap or gf bun. Not all burgers are gf but I had the bacon cheeseburger on a gf bun and it was delicious. Looking forward to eating here again.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Thankfully, I had a good experience here. If you check their website, they do warn you about possible cross-contamination at the prep area for fries, but, because they have a dedicated fryer, I decided to order them and didn’t get sick. My waiter wasn’t super knowledgeable so he referred me to their website where you can filter menu options by allergy and tell you how how to modify your food accordingly.

Celiac

Overall Rating

Review


RR does have one of the best gf buns out there. Had the gf chix bruschetta sand and fries with no issues!

Celiac

Calculated Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

On Safety

The server was great. He asked whether I needed gluten-free because of preference. allergy or Celiac so that he could make sure the kitchen took proper precautions. They also do separate allergy-free fries. I'm not sure if they bake them or have their own fryer but I've eaten them multiple times and never got sick. My food has also always been marked for an allergy when it comes out.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How many gluten-free options does this establishment offer?

— Several

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

I love that you can get fries which a lot of places that offer gluten-free burgers or sandwiches do not do. Also, the bun was properly handled and was a nice soft texture. Some places just through them in the microwave from the freezer and they are chewy or tough which has not been the case here.

Other


Comment

Excellent, fast service and good management.

Celiac

Overall Rating

Review


They were very accommodating and made sure my food was separate from the rest. They do their best to prevent CC and label your food with a purple allergy stick. I’ve never gotten sick and I go back often

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Best burger I've had since being diagnosed with celiac disease. Had a bacon cheeseburger with a gluten free bun. A lot of gf breads and rolls just crumble but this bun held up really well with good taste. They mark gf with a pick and have a dedicated fryer. Steak fries were really good too. The waitress was very informative and attentive about my needs

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They consistently do well with the Avo-Cobb salad.

Celiac

Overall Rating

Celiac friendly?

No

Review


Not safe for celiac at this location. I asked if they have a dedicated fryer for French fries (as many locations do) and the incompetent server responded “they told us that gluten free is without salt.” I again reiterated the question about having a separate fryer for French fries and she repeated the same answer about salt. Clearly the staff has no allergen training whatsoever. My boyfriend asked the server how to check his rewards balance and she said she didn’t know. Not sure why Nisha has a job with no training or knowledge. When we first arrived, we waited nearly 10 minutes without anyone even acknowledging us at the front table. There were a handful of full tables but a mostly empty restaurant and several waiters either standing around in the back or ignoring us. Finally, a driver for grubhub had enough and went to the kitchen to make sure someone came out. Will not return to this location.

Celiac

Overall Rating

Review


Awesome place we eat there at least once a month. I have never been glutened here Love the gluten free bun and bottomless fries. Awesome hamburgers and most all can be altered to make it gluten-free

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Excellent burger with an decent gluten-free bun (I take what I can get) and delicious, bottomless steak fries from a dedicated fryer.

Celiac

Overall Rating

Celiac friendly?

No

Review


Got glutened even though I told staff ab precautions needed:((

Celiac

Overall Rating

Review


In the past I had some issues with this location, but it's gotten better. Love it.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I’ve eaten here several times and I’ve not had a problem! Excellent service. Just make sure and specify you have an allergy so they can be safe with your food!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I’ve eaten here twice since diagnosed in September. Employees are knowledgeable and the food is fantastic! And I’ve not gotten sick

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Had a great experience here. Staff great, food was good and safe.

Celiac

Overall Rating

Celiac friendly?

No

Review


I am a sensitive celiac, and I got sick here eating fries and an avo-cobo salad.

Overall Rating

Celiac friendly?

No

Review


Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Overall Rating

Celiac friendly?

No

Review


Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Overall Rating

Celiac friendly?

No

Review


Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Overall Rating

Celiac friendly?

No

Review


Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Overall Rating

Celiac friendly?

No

Review


Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Overall Rating

Celiac friendly?

No

Review


Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Overall Rating

Celiac friendly?

No

Review


Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Overall Rating

Celiac friendly?

No

Review


Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The food was delicious, and our server and the manager were incredibly kind and considerate of our allergy. Highly recommend!!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


There is a separate GF menu, just ask for it. They have a dedicated fryer for their French fries, and GF buns for their burgers. Delicious, and I felt fine afterwards!

Celiac

Overall Rating

Celiac friendly?

No

Review


Dirty, and long wait every time I’ve been there. Aside from the endless fries which I can’t say are celiac friendly, but “gluten friendly”. It’s not the best place

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Separate allergy basket marked and delivered away from other possible foods. Server was able to explain how the food is prepped. Everything tasted great and it was a safe eating experience.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Yummy burger and fries. Love the bun. Friendly staff.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


We have eaten here twice now and I haven’t gotten sick! They have a completely different fryer for the fries. The only mistake that was made was gram crackers were out in my s’mores shake that I asked for with no gram cracker mix. Waiter got it fixed right away! Great bun on the burgers as well and the fries are delicious!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Dedicated fryer makes ordering french fries possible! Wish more places would get on board with this. Hamburger bun was soft, probably Uti’s brand? Use of the interactive allergen menu online was necessary, but fairly easy. Thank you Red Robin!

Celiac

Overall Rating

Review


Never had a bad meal here and we eat here often. Staff always make sure everything is gf.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great burgers, dedicated fryer for fries. Even the online ordering system makes it easy to specify allergy needs (or celiac needs) and gluten free choices. What more can you ask for from a burger joint?

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Love eating here. My only issue is the training for a “gluten allergy” seems to vary between the staff. But their website has an allergy menu that will tell you what is and isn’t safe for you to eat.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They have an allergy menu and the waiter seemed knowledgeable about celiac. Good experience.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The waitress was wonderful and went back and spoke to the cook. She then came back and reassured me that the cook understood the restrictions and would prepare my food on the allergy table away from all other food. I had a burger in the lettuce wrap with broccoli. It was good and I did not get sick.

More Info