Fast food type of place. Staff was very knowledgeable about celiac and cross contamination. I was warned not to choose a certain item because it was next to a gluten dish. Rice bowl with chicken shish kabob was delicious and I had no reaction.
You have to have someone help you. A lot of the food is gf , be careful around the yellow couscous and pita. They do have a gf pita that my daughter described more like a pancake. But everything is gf to go on top except the couscous. She had chicken and rice but they had a lot of salad options. Overall a good experience !
Rice is always half burned/dried out. Really ruins the meal. Meat is good. I alway feel tired and irritated after eating here though. Massive risk for cross contamination. Couscous spills into surrounding containers. The workers often jam the spoon of each ingredient into the pita when making sandwiches. It's not safe like chipotle where they dump it. They will throw the small pita on your plate so make sure to ask them not to.
Delicious food. The person who put my plate together informed me that she would wash her hands and change her gloves before making my meal. I think there's some risk of cross contamination because when they scoop the food out of the containers to put into a regular pita pocket, the scoops can touch the bread. I'm very sensitive though and I didn't get sick.
Roti is great and very accommodating for those with gluten allergies or Celiac disease! The manager comes over to make your meal to insure the safety of it. If you get the GF pita they wrap it in foil and then grill it so there is no contamination. There is possible contamination with the items that are next to the couscous, but just be aware and don't choose those things or ask if they have any that are not on the bar yet.
This place is awesome. The GF pita taste great and doesn't have the weird texture that you sometimes see in GF foods. My favorite part about Roti is that the staff actually knows what is gluten free and what isn't. I feel confident that I can eat there without getting sick.
The staff were aware of allergies and took care to prepare food separately. They also have GF pitas, but they were so dry I could not eat it. The food in general was just okay, but since they were so great with allergies I was happy
Pretty good food. Many gf options. The staff was aware that some couscous had dropped into the hummus next to it. Her next steps were a bit questionable but I went with it and didnt get sick. She got a new spoon and scooped some hummus from the very back of the container rather than pulling from an entirely new container. I would go back again for sure.
I’ve eaten here many times and never had an issue! Great food and all GF options are marked. Plus they have GF PITA BREAD!!!
Staff was knowledgeable. When I mentioned I wanted a gf pita he immediately asked for allergy or preference. He knew what I needed to stay away from. Would go back. Didn’t get a stomach ache unlike when I go to Chipotle
Excellent flavor, patient staff explaining what I could and could not have (most was a “could!), staff followed great safety procedures and washed hands and changed gloves. Food was amazing. I have additional allergies and could still eat here. Best falafel I have ever had.
Going in, I was worried about cross contamination from the couscous on the line and all the pita the staff handle, so I told them I had a bad gluten allergy and asked if I could get ingredients from the back that hadn't been exposed to gluten yet. The manager was very kind and knowledgeable: she washed her hands, changed her gloves, gave me a bowl from the middle of the stack instead of the top where it might have gotten exposed, and was the only one who handled my food start to finish. I got the signature rice plate, which has all gf ingredients: rice, chicken kebab, hummus, tomato and cucumber salad, roasted veggies, and roasted red pepper sauce. They didn't have any tomato and cucumber salad that hadn't been exposed yet, so the manager offered me double veggies instead...fine by me! I will say it was celiac friendly, if you know what to ask for. Delicious, healthy, filling, no reaction! Overall, a great place to stop for lunch in DC!
Super tasty if you like Middle Eastern food. It’s kinda like a Mediterranean Chipotle. You can walk down the line of meats and starches and sides and pick what you want. They not only tell you what’s GF right on the menu, their servers know the whole routine of wiping everything down and changing gloves before serving you. I’m sure there are a few ways some cross contamination could creep in, but I am a Celiac and had zero issues with my lunch when I visited. I will go back again.
They have gf pita bread which they cook in foil. The woman changed her cloves (without me even asking) and followed me down the line. The toppings are labeled gf. I got a gf pita with chicken roti, veggies and some other yummy stuff :) UPDATE: second time I went I got a salad that was already labeled gf, and I found COus cous in my salad. It seems to be safe if you get the pita, but not just a regular salad.
Best fast food I have ever had! Healthy food with so many gluten free options and some dairy free, vegan, & vegetarian options too. Staff were great and if unsure they brought the manager out.
Servers were helpful and GF items clearly labeled. Serving style is chipotle-like, so there would be a possibility of cross-contamination if utensils were shared, but they were assuring that utensils for each topping was dedicated. Food was tasty and no gluten sickness.
Tons of gluten free options and combinations - only things with gluten on the menu are pita and couscous. Everything else you are good!
All gluten free options are clearly marked. Workers are glad to switch to clean gloves for you and they have a delicious gluten free pita.
While this Roti is very clean and staff are so nice and efficient, there is an ongoing issue with couscous mixing in with the other sides. As I am only gluten intolerant and not celiac, I can tolerate a few mixed in pieces of couscous. But this would make a celiac very ill I’m aware. I don’t understand this either as simply just rearranging the order of the sides and making couscous the last item could rectify this issue. Management please take note the seriousness of this problem.
This is a fast casual Mediterranean spot with delicious food! Fresh, healthy, and tons of gluten free options. The only thing that does have gluten on their menu is the couscous and pita, and they offer a gluten free pita as well. Absolutely recommend!
Not celiac safe. I have eaten at other Roti locations and have been ok. While I was waiting I saw them making a pita wrap for the people in front of me. They touched the pita wrap and then touched spoon for the cucumber and tomato salad and squeezed the extra juice back into the container with the hand they had just touched the pita with. Not safe at all for those of us with celiac. I walked out and didn’t order food.
Not very clean saw them touching things containing gluten and then going for the products that were gluten-free my daughter has celiac and my husband this place would be very dangerous I don’t even think it was clean I walked out after walking in and just looking at what the place look like upsetting I don’t know how anybody could give it a good review. Second morning went over to the place again dirty dirty dirty and not celiac friendly cross-contamination everywhere they shouldn’t even have gluten-free pitas because nothing else is in there not doing it safely they need to get retrained
I had a bad experience here. Bad customer service and I was given attitude. They have a GF menu but uneducated staff. They made me feel like I was a burden for wanting my food to be safe. Anyone who says it’s celiac safe has not watched how their serving utensils touch other people’s toxic flour tortillas then goes back into the food before they serve you. Cross contamination all over this place. I left upset without eating here. But it would be fine for those who are not celiac.
A design-your-own dish restaurant, with a lot of options. Most of the ingredients are GF, and are clearly marked as such. I had a rice bowl with chicken shishkebab and tzatziki sauce; very tasty! I recommend it.
Loved this place and as sensitive Celiac had no issues!
Great food, clearly labeled. Jason and Hugo were very accommodating, changed gloves without even asking. Great experience overall. GF Pitas are individually wrapped in foil.
I ordered a pepperoni pizza. It was amazing! The crust was the best part! The manager came out to check on me to make sure everything was okay and assured me that they are very careful with the cooking process.
Very gluten free / celiac friendly. If you tell them before you go through the line that you have a gluten allergy, they’ll wash their hands and change gloves and take you all the way down the line. Most toppings are gf and everything is very well labeled. This is a go-to for me!
Very friendly for GF folks - most of the menu qualifies, and they also have GF pita that they toasted on separate equipment while wrapped in foil. Falafels were a little small, but tasty and had plenty of chickpeas. Quick, easy, and tasty.
The have a regular menu clearly marked with gf options and also a dedicated gf menu in stores. Most of the food options are naturally gf and all of the gf options are clearly labeled as you walk through and complete your order. They also offer gf pita, which they will warm on the grill wrapped in tin foil.
I love roti. They have lots of gf options and the food is so good. They also have gf pita that they cook in foil. Very few things that aren’t gf. We go fairly regularly and never have had a problem. Definitely Celiac safe.
Frequented the chain's Washington DC locations. One of my favorite spots. They have delicious gluten free pitas on request. The Roti chicken is amazing. Quick food, customizable while they prepare it with all ingredients cued behind customer facing glass. Large selection, very high quality.
This place had all good reviews. However, I am super sick and glutened within an hour and a half of eating. I got the rice bowl, cucumber salad, beef, hummus, garlic sauce and roasted red pepper. They changed their gloves and all but still did not work out.
the people and food are wonderful. I had the steak roti on gf pita. they change gloves and the gf pita it is heated between 2 sheets of foil to avoid cross contamination. you get to feel normal eating out as almost everything is gf.
Clearly labeled and they have made improvements as GF has moved more mainstream. Pita bread is rare to find so I give them an extra star. Issues here are consistency of employee practices and cross contamination.
The food is really good and I would recommend any location but this one. This jerk with the long hair rolled his eyes at me and gave me attitude when I asked him to change his gloves. Totally not worth it. I will never come back to this location.
First time eating here I got the chicken roti rice plate. No issues. Second time eating here (today), I got a falafel salad. Totally sick tonight, incredibly sick. Sickest I've been since being diagnosed three years ago. Other reviewers say the falafel isn't GF, but the Roti menu says it is. I didn't even ask about CC because of the big GF labels on everything -- silly me. It's a bummer cause the food is amazing.