Saltgrass Steak House

Hubby and I went for an anniversary dinner. Many had posted how great it was but we had several issues. We were seated in a booth with a very large party next to us and had issues just maneuvering to the seat. There was a vent over us so we had to wear our coats because of it blowing freezing cold air. He got ribs and shrimp and they were cold and overcooked, he ate them anyway as it took over an hour just to get a seat (we understood they were busy and did some shopping while we waited). I got steak and shrimp with baked potato and salad. I'm also allergic to garlic and the steak was perfect. My salad was good and surprisingly my shrimp was not overcooked like his. If you need GF, it's a separate menu. I was surprised to see an appetizer (shrimp jalapeno poppers). They were good but I had to be careful as it comes out on a bed of grilled onions which was not noted on the menu. I had to wait to order as they literally only have THREE GF menus (Isuggested they make more as I informed them of this app and their rating). I was disappointed I didn't get the GF bread that many had mentioned (asked and they didn't have). Our server was great and kept apologizing though I know many things were not her fault. Overall, would I try again? Yes, but not if it's so busy! I gave it a 4 because of the server and her knowledge of GF!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

I ordered take out and left a small comment, Celiac- gluten allergy, like I always do. I got a burger family pack (came with 3) but there was no option for gf bun. I prayed it would show up not on bread. To my surprise they were all on buns but gf buns! They were soft and delicious! I cried at the notes on the food that proved they took great care in prepping. Burger was great! I ate it dry and it was incredible!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good with other allergies
• Offers outdoor seating

They took great care of me. The manager came out to speak with me about my order. He delivered it to me himself. Great place.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great waitress! Everything was to order without worrying about gluten.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Waiter knew what celiac disease was and kitchen was very accommodating. Felt safe.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers outdoor seating

Child has celiac and they served gluten free bread. The menu says “gluten friendly” so we were just cautious and order chicken unbasted. He didn’t get sick. :) Bread is Udi’s.

Celiac friendly?

Yes

Separate GF menu. The waiter sent the manager over right away, and he pulled up the current ingredient list right on his phone to tell me what was safe. Very pleased with the care taken with my meal. I have additional allergies on top of celiac to accommodate. Will definitely go again. The salad dressings are made in house. I had ribeye, steamed veggies and a salad and no reaction.

Celiac friendly?

Yes

Very knowledgeable staff. Only issue was potato soup was listed as GF. Manager came out and explained that it was made with a chicken based broth that had small amounts of gluten so if Celiac I should not order. I appreciated their care and knowledge. Good was excellent. If the soup was not on GF menu I would have given a 5.

Delicious food! Best gluten-free bread we’ve had since diagnosed with celiac. Knowledgeable, friendly staff. 2 pages of menu options. Will put this on our safe list.

Celiac friendly?

Yes

The most amazing steak, gf bread and just loved sitting outside on the patio by the fire pit with the lake in view. TONS of gf options on a special menu including kid meals. (Uploading the menu in a photo). Will be back!

Everything was great. Staff was very knowledgeable about gluten intolerant people and provided excellent service and food. Highly recommend.

We ate here for a late lunch. I am highly sensitive to gluten and did not get glutened! Food was good and staff was friendly and knowledgeable and went out of their way to assure food was gluten free. Also served warm gluten free bread with meal! Highly recommended.

Celiac friendly?

Yes

Celiac friendly?

Yes

Food was not very warm and over seasoned. Ribs dry. Gluten free bread/bun offered. That was a treat! Server very nice!

This Saltgrass just opened and we ate lunch there today. Excellent gluten free offerings and informed staff. Good experience.

Celiac friendly?

Yes

Fool me twice, shame on me.

We had 2 bad experiences here, about 8 months apart

August '21 Server was dismissive of my communication that I'm gluten free and was very condescending. (Should note that my husband and I have been servers for many years ourselves & are very gracious when interacting at food service establishments) I ordered rattlesnake tails off of the gluten free menu and they came out deep fried! I specifically reminded him GF when ordering, as well. When I told the server that I clearly will get sick if I eat this, he was VERY snippy and asked if I just wanted the manager to walk me through every single item on the menu. I never did see the manager. About 10 minutes after he insisted that it was fine and was so rude to me, he returned with a new plate, where they were grilled. He did not collect the contaminated plate from us and we had to ask someone else to clear it. Salad came out with croutons, I never got my soup. Margarita did not arrive until the bill did. Chalked it up to one terrible server.

April '22 The gluten free menu was gone & no one was knowledgeable about gluten. I ordered what I usually would - grilled salmon with green beans & salad. I learned afterward that the green bean recipe has changed and they are NO longer gluten free, and I was assured that they were. My salmon came out totally bare and overdone. (Not even salt!) Clearly the move of an undertrained cook who is being extra cautious - which I appreciate to a point, but it does not make me feel safe.

Spoke to management who was apologetic but did not offer to fix it or seem to have any knowledge of menu items either. We left without eating.

I will never return to this Saltgrass again.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Literally the best steak I have ever had in my life! And I got a gf roll to boot!

Very knowledgeable staff

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My review is solely based off of the food available. The ridiculous weight time (45min became 2hr), no one answered the phone to make reservations, rude hostess, website didn’t support reservations, then told we need reservations…none of that is reflected in rating.

They do have a GF menu and it has plenty of selections. Our server, Gino, was knowledgeable and on it. Honestly, between Gino and the dinner, we quickly forgave the wait. I had the Range Rattlers appetizer, 12oz Ribeye, broccoli, and mashed potatoes. All delicious! I was not glutened. Bonus: Good drinks and nice wine selection.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for keto
• Good for soy-free
• Good for takeout
• Good with other allergies
• Offers outdoor seating
• Paleo friendly
• Reservations recommended

No gluten free menu but server knowledgeable and helpful. They offer a good gluten free bun that was very tasty.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout

Gr8 food. Nice staff. Fast.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent