Shake Shack

5 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

333 Canal Street
New Orleans, LA 70130

Most Recent Reviews


Wheat Allergy

Overall Rating

Review


My GF burger was very good!

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Shake Shack is a traveling “go-to” for me. Burgers are good and usually a safe bet for celiacs but now with kiosk ordering, can be concerning at times. My previous belief was that the fries are GF but not according to the kiosk when ordering so skipped them this time. The bun was good, the burger is tasty and hot, and experience was okay for a quick and easy meal when you need fast food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Delicious gluten free burger! Gluten free buns available and you are able to put an allergy alert when you order. One of the employees will come over to talk to you about your allergy and clean that section of the kitchen. Great food, no cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Takeout

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


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More Reviews


Celiac

Overall Rating

Review


I’ve eaten at many shake shacks before but would never eat at this one again. I had to wait for an extra 10 minutes for someone to come over to the kiosk to “acknowledge” my allergy, which meant they typed in a code and walked away. He didn’t ask me a single question. I didn’t see anyone change any gloves, and everyone was actually touching their faces and all of the surfaces. Not only was there probably gluten cross contact but it was just gross.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Good food, good experience

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Good Gf bun, cashier noted that they have a special area/place to arrange burgers for people with allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Excellent GF buns

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


We eat here regularly and I've never gotten sick. So good!!! 🤤🤤🤤

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Fries cooked in same oil, no dedicated fryer so be careful and ask. The waiter did say it was not safe for an “allergy”

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Overall Rating

Review


Have always been meaning to try a Shake Shack, as they're listed as gluten-free. It was early in the day and I finally stopped into one by my house. No one else there, as way before lunch time. I asked if they had a gluten-free menu, and I was just directed to look at the board. Other than the board saying there was gluten-free buns, it did not distinguish anything else as gf. Tried to use their static tablet to see what was available for me to order that was gluten free. Was too confusing and not easy to use. Left without ordering anything. On my way out, I explained that it was too confusing to know what to order, and the person behind the counter didn't seem to care. Unfortunately, will not go back.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Gluten free options, employees seem to be educated on the topic

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Symptomatic Celiac

Overall Rating

Review


If you’re by New York, New York, stop at the Shake Shack. Delicious food for reasonable prices. I ordered at the counter so I could ask questions about the Shake Sauce, which is gluten-free. The gentleman behind the counter was very helpful and knowledgeable about the menu, which gave me great relief. I ordered on a gf bun the avocado bacon burger and my husband and I split a regular fry. It was all delicious!! The bun was $.99 more which is cheaper than I’ve ever seen! And it was really good!! I would definitely recommend and eat here again on our next visit to Vegas!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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