Shake Shack
5 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
3 ratings
As rated by the community
333 Canal Street
New Orleans, LA 70130
Most Recent Reviews
Review
My GF burger was very good!
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
Review
Shake Shack is a traveling “go-to” for me. Burgers are good and usually a safe bet for celiacs but now with kiosk ordering, can be concerning at times. My previous belief was that the fries are GF but not according to the kiosk when ordering so skipped them this time. The bun was good, the burger is tasty and hot, and experience was okay for a quick and easy meal when you need fast food.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Delicious gluten free burger! Gluten free buns available and you are able to put an allergy alert when you order. One of the employees will come over to talk to you about your allergy and clean that section of the kitchen. Great food, no cross contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Notes
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
Photos
More Reviews
Review
I’ve eaten at many shake shacks before but would never eat at this one again. I had to wait for an extra 10 minutes for someone to come over to the kiosk to “acknowledge” my allergy, which meant they typed in a code and walked away. He didn’t ask me a single question. I didn’t see anyone change any gloves, and everyone was actually touching their faces and all of the surfaces. Not only was there probably gluten cross contact but it was just gross.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Review
Good food, good experience
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Good Gf bun, cashier noted that they have a special area/place to arrange burgers for people with allergies
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Reviews of this Chain
Review
Great little restaurant.
When we said GF bun the server yelled into the back to ensure they understood it was “an allergy”. The kitchen folks yelled back and confirmed.
Burger tasted good.
Fries are not GF as fryer is shared with chicken burgers.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Prima en smaakvolle hamburgers! Smaakte daadwerkelijk naar echt vlees en het gv broodje was prima. Veel meer waar voor je geld dan de gele M. Wel wat vet helaas maar erg smaakvol en grote porties.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Shake Shack has a gluten free bun, their burger is good for fast food. This location did not bring my gluten free burger n bun separately on a different tray as to avoid cross contamination. Other locations I have visited have put my burger on a separate tray or bag to prevent cross contamination.
I did advise person taking my order that I need to be gluten free.
Ask them to put celiac/allergy into the order when placed.
Burger was good but concerned about possible contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
I have eaten here many times and never gotten sick. They have gf buns.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I ordered a gluten free burger (shake burger). It was pretty good and the staff understood what to do for allergies.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Good
More Info