Shake Shack

2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Bread/Buns, Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1570 Union Tpke
North New Hyde Park, NY 11040

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


The cheese burger was very good with the gluten free bun. The burger sauce that comes on it is gluten free as well.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Gluten Sensitive

Overall Rating

Review


Gluten free buns are good but no go on the fries. Shared fryer with their shrimp burger..

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Review


Great burgers!! I’ve eaten here multiple times and have not gotten sick. I’ve also eaten the fries and haven’t gotten sick. Staff is very knowledgeable and aware of allergies.

Celiac friendly?

Yes

Updated 6 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

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More Reviews


Asymptomatic Celiac

Overall Rating

Review


Terrific GF burgers and shakes. Best GF buns ever!! Do NOT eat fries. Same oil as breaded chicken. AWESOME staff and manager Robert!!

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


8/28/24 update: Today I learned they cook gluten bread on the same surface they make the burgers. Very disappointing. They did offer to clean the grill off 1st. This explains why I would occasionally get sick. Sad because this was a favorite and staff and managers ALWAYS assured me I was safe. Sadly, they are missing important information for CC.

** previous review: They are very knowledgeable about CD. If I don’t get a cashier that is knowledgeable I always ask for a manager. They are very accommodating. They burgers are great and the GF bun tastes great too. The fryer is no a dedicated fryer so I don’t do the French fries. They always get my toppings for my burger from the back. Eaten here around 30 times and never gotten sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Hashimoto's

Overall Rating

Review


Gluten free buns available; employee asked if it was a preference or allergy, noted allergy on my receipt and kitchen changed gloves to handle my order. They offered me fries, but I did not ask if they were in a dedicated fryer, and did not order any.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


The have GF, but the kiosks are a bit sketchy. Recommend going to the counter to discuss. Edit: not safe. I do not recommend eating here even if you have a gluten pill.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Read on the celiac Reddit from a former employee that they have really good allergy precautions and gluten free workspaces/utensils to make allergy orders. I ordered two lettuce wrapped burgers for me and my daughter and a burger with a bun for my boyfriend to go. On the app there’s a selection to put your allergies and they automatically show up on your order so mine said wheat and gluten allergy. I opened up the bag of food and to my surprise right on top of the lettuce wrapped burger was my boyfriend’s burger with the bun just out in the open on top of the gluten free burgers. To say the least I will never go back there.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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