Shake Shack

2 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

2120 Fashion Center Blvd
New Castle, DE 19702

Most Recent Reviews


Symptomatic Celiac
1 year ago

Person taking orders was knowledgeable on safe handling practices for gluten free. She assured me that staff changes gloves and the order would come out in a separate bag. They have GF burger buns. Fryer is used for more than just fries so could be cross contamination. When the employee brought the order out from the back, she made sure to tell me which bag was gluten free and proactively told me that all precautions were taken and gloves were changed. I was very pleased with the experience. My Celiac daughter said it was the best burger she’s had in a long time!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff
  • — Food flagged
1 year ago

Shake shack was very helpful and had lots of options for someone who is both gluten and dairy free. Their gluten free buns were good. They also had gluten free fries but I’m not sure if they were made in a separate fryer. Definitely recommend.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

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Reviews of this Chain

Celiac
yesterday

There was a gluten free bun, nothing else gluten free. Wasn’t very safe, lots of cross contamination, I felt very unwell afterwards. Wouldn’t recommend if you are very sensitive to gluten

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 days ago

Gluten free buns-toasted! So good. Unfortunately no fries or shakes if you can’t handle cross contamination.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns
Gluten Intolerant
2 days ago

I didn’t realize Shake Shack offered gluten free items. I was so excited to be able to eat here. I’m gluten intolerant and can handle small amounts of cross contamination. So I don’t know if the fries would be okay for celiacs. The gluten free burger bun was delicious! It had a great texture and didn’t fall apart as some will do. It was also nice to have a selection of shake choices that don’t contain wheat. Surprisingly, I had a sugar cookie holiday shake. Everything was so good, that I had to make sure to spread the word!

Safety
Taste
Variety
GF Menu Items
  • — Dessert, Burgers, Bread/Buns
3 days ago

I had the gluten free bun Hamburger. I do not think it was gluten free. Next day I had blood in stool and will not talk about the rest. I did not check with waiter that the bun was gluten free. I think they brought the wrong bun. Tasted to good. Self server when you order. I did check gluten free. Make sure you ask the server before you eat.

Safety
Taste
Variety
1 week ago

Gluten free buns are available, fries are in a separate fryer from their other deep fried (gluten) items. Some of the shakes are gluten free (but none of the holiday ones are). The person we spoke to who seemed to be a manager was really helpful.

Safety
GF Menu Items
  • — Milkshakes, Fries, Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu

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