Shake Shack

4 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Popular gluten-free menu items: Bread/Buns, Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment if you are celiac or must avoid cross-contact.

Safety Rating
3 ratings

As rated by the community

Terminal 3400
E Sky Harbor Blvd #3
Phoenix, AZ 85034

Most Recent Reviews


Celiac
1 month ago

Seems to be the only safe spot to eat in this terminal

Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers
Safety
  • — Staff accommodates
2 months ago

Patties and bacon cooked separate from the buns.

Safety
Variety
GF Menu Items
  • — Bread/Buns, Ice Cream, Burgers
Symptomatic Celiac
11 months ago

The only place I’ve found in this airport that seems to have any allergy protocol. Washed hands and glove change for the order, lots of communication about the order. Just a plain hamburger with lettuce but not bad.

Safety

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Collections
In 3 Public Collections

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


Gluten-Free at Shake Shack
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More Reviews


Celiac
12 months ago

I believe it was Kevin number 489703 who waited on me and was wonderful. He assured me he would make my meal —lettuce wrapped burger with fries and a strawberry shake totally gluten-free. He was reassuring and very sensitive to my concerns of being a sensitive celiac. Cross contamination issues are serious and would get very sick if I was glutened. Just want to say, if you are celiac, have a gluten allergy, you can go to Shake shack at sky Harbor, and be assured of having a gluten-free meal It is rare to find a place at an airport that provides and accommodates serious allergy prone travelers. Thank you Kevin and crew for keeping me healthy and making us celiacs a tasty burgers, fries and strawberry shake

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — Knowledgeable staff
  • — Food flagged
Celiac
3 years ago

When I asked if they had a gluten free menu, they told me no, but they could give me a burger in a lettuce wrap. She asked if it was for a gluten allergy (which I know celiac isn't really an allergy, but I just said yes)when I said yes she called to the back that a gluten allergy order was coming back. When I asked if the shakes were gf, she asked someone. They went to the back, came back and said yes.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated kitchen
Other
  • — Breakfast/Brunch
  • — Lunch
  • — Good for kids
  • — Takeout
Gluten-Free at Shake Shack

Reviews of this Chain

Asymptomatic Celiac
2 weeks ago

GF bun available, bit dry but not too bad. The burger itself was pretty good. Was told the GF bun is toasted separately from the regular buns. I spoke to someone at the counter and they gave the kitchen a heads up there was an allergy order coming up. You can order on the kiosk and add allergy instructions. There is a protocol they are supposed to follow for allergy orders. Sadly no dedicated fryer.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers
Safety
  • — No dedicated fryer
Gluten Intolerant
3 weeks ago

Gluten free bun available. Unclear about cross contamination, but when I asked for a GF bun they did ask about allergy and marked it on my order

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Ice Cream, Breakfast Sandwiches, Sandwiches & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
3 weeks ago

I only came for a milkshake and was assured their milkshake was safe. when i asked about fries they said they do not have a separate frier like one of the reviews below suggested so i am glad i asked. Great service and great workers.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Milkshakes, Ice Cream, Burgers
Safety
  • — No dedicated fryer
Gluten Intolerant
4 weeks ago

Shake shack offer gluten and dairy free options. We order a simple burger and it came on a gluten free bread with no cheese.

Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
4 weeks ago

Good food as always! Pleasant service. Gf buns, but fries are not and no sides to substitute. Would go back.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Safety
  • — No dedicated fryer

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