Shake Shack

4 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Bread/Buns, Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

180 El Camino Real
Palo Alto, CA 94304

Most Recent Reviews


3 years ago

Good food. No symptoms of cross-contamination.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
3 years ago

I used the kiosk to create my order, and it guided me as to which items contained gluten. When I was ready to submit it, the kiosk prompted me to wait for a server to verify that my selections were gluten free. The food was delicious, and I had no bad effects.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
  • — Dedicated kitchen space
Other
  • — Lunch
  • — Good for kids
  • — Takeout
  • — Delivery
Wheat Allergy
5 years ago

Ordering is done by you on a tablet, so no chance of messing up the order. They have separate entry for gluten and wheat when checking off the allergy list, and when you flag them, a staff would come check your order to make sure that what you ordered are indeed OK with your need. GF buns were delicious and so was the burger great for semi-fast food.

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

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More Reviews


Celiac
5 years ago

The GF buns are tasty. They told me the GF buns are warmed on the griddle where they do the meat and cheese. The gluten buns warmed in a separate area. I didn’t get sick. The fries share a fryer with gluten so no fries.

Reviews of this Chain

Symptomatic Celiac
2 days ago

Good food as always! Pleasant service. Gf buns, but fries are not and no sides to substitute. Would go back.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns
Gluten Intolerant
3 days ago

Gluten free buns and extra precautions for allergies.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers, Sandwiches
Celiac
3 days ago

There is NOT a dedicated fryer. They do have gf buns and lettuce wraps.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
4 days ago

Got burger with gf bun 👍 Fries not safe, hot dogs not GF

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
5 days ago

Took my two celiac daughters to lunch. One got a hamburger with a lettuce wrap, the other wanted a veggie burger with a GF bun. The manager came over and said that veggie burger has gluten in it, and the fries share a fryer with breaded chicken. My daughter had lemonade. 😢

GF Menu Items
  • — Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu

More Info