Shake Shack

I eat here frequently and LOVE their GF buns. The fryer isn’t dedicated but I’ve never had a problem with the fries!

Great experience, multiple times! Staff will ask if allergy or preference. You can’t rush perfection, give them about 5 extra minutes to get it together....

So I have celiac and to be honest it’s kinda sketchy. Just for warning ⚠️ needed to clear that up. I’ve eaten here a few times burger only and it’s been tasty AF. The crispy ends of the burger are my favorite. They seem to do the best they can but I can see how cross contamination would be easy. For me out of everything this place is worth the risk 😂 super tasty and fast. I recommend the smoke shack without the sauce and I add the gluten free bun lettuce, onion and pickles. No fries as the fryer is shared.

Requested gf and dairy free... severe allergy. Didn’t get it.

Burger is delicious with the gf bun. Unfortunately, they no longer guarantee a dedicated fryer for fries due to the fried chicken bites.

Missed Shake Shack so much, was so pleased to find they offer GF buns! They note and handle allergy requests properly. Fries are not safe but they are up front with that info on the website.

Delicious food and custard, dedicated fryer. My celiac wife are safely here.

Burgers and gf bun are excellent. Burgers are not large so if hungry get a double burger. Fries are a no go especially if you have celiacs.

I love Shake Shack! I'm a fan of classic burgers, and the special sauce they put on their burgers is so yummy. the GF bun is sooo good (definitely make sure to get it toasted - it makes all the difference). The bun tastes like the real thing! I eat the fries too, but they do make you aware of cross contamination for the fries.

Enjoyed the fries and a lettuce wrapped burger. They had a gf bun but I just wanted the lettuce. They had a gluten allergy button.

No GF options for buns. Had a burger on lettuce. They did ask me if the GF was because of an allergy

Staff is knowledgeble and made sure my son’s food was handled separately. Delicious burger.

My son got sick after eating in this location. He has always eaten at Shake Shack in Miami and has never gotten sick there.

Located next to gate A28. Gluten-free buns. At least three people clarified that it was for an allergy. Staff seemed knowledgeable

Gluten free buns for the burgers. They asked allergy or preference. The burger came out on a separate tray. Both the bun and burger were delicious. The fries were not gluten free, but they do have chips. Did not try a shake.

Very knowledgeable about allergies. They changed their gloves prior to making our food without is asking. Great food. Highly recommend.

I was nervous because it was very busy when I arrived. Even so, the cashier was very friendly and as I stood waiting for my order I heard the staff yelling out “allergy!” as they passed my food. They knew what they were doing. I got the gluten free bun and they actually put it on the burger unlike other places that put it in a separate bag. Very tasty!

I love that my order taker was very knowledgeable about proper procedures and cc. Anytime we want a hamburger, this is our go to! They have gf buns, dedicated fryer. Their menu is clearly labeled.

They have gf buns and great burgers. Everyone should go

Shake not safe, total reaction

The staff was awesome about providing clear, easily accessible GF options on the menu and double checked my order again to make sure they got it right before serving it to me. Very impressed.

Best gluten free bun I’ve ever had! We even tried to find out how to get them at home! Only giving 3 stars because I cannot eat the fries. No dedicated frier. Chocolate milkshake was really good.

Nothing “guaranteed”. Don’t bother.

I'm always excited to find a place with gluten free buns! They are not a dedicated gluten free kitchen, but I'm excited to be able to eat a Shake Shack burger!

I’ve gotten burgers here multiple times. Usually shake shack staff are great but in my experience the training has been not as consistent at this location so you may want to watch what they’re doing with your order at this one, or skip it entirely.

All burgers gluten free ask for gluten free bun and let server know its for allergen reasons

gluten free (not coeliac) friendly with lettuce wrapped burger and fries.

Very knowledgeable staff. Thoughtful about order alternatives. Sauce has gluten but still a variety to eat.

Great gluten free burger option but the fries are a gamble. Don't do it.

The staff were very helpful and understanding. We enjoyed our experience. I had a lettuce wrapped burger, and it was tasty. The vanilla shake was also delicious, and the woman who put in our food made sure we knew the fries were not safe (they are in a shared fryer.) Overall, I would totally recommend it!

Did everything to keep food safe. I tested my food with the Nima. Results came back gluten found.

James gave us amazing service while greeting us and taking our order yesterday evening before a Cubs game was ending. The food was delicious I ate fries and frozen custard!

The food was delicious and the service was wonderful! My Celiac son's food was handled with care.

They have really good GF buns and prepared my burger separately and even put it on a separate tray so it wouldn’t touch the other buns. My whole family loved this place, so win-win!

OK burger with a gluten free bun... waitress told me basically everything is cross contaminated though - fries, shakes, everything. Not worth visiting here if you want a meal. Left still hungry.

Gluten free hamburger buns available. Fries are not gluten free, they are cooked with the breaded chicken and shrimp.

They do not have a gluten free fryer so fries are out and they don’t have chips. So there are no GF sides available. But they seem to really be knowledgeable about gluten and allergies, so I felt good about getting my burger on a GF bun. The burger was really tasty but it was also pricey. They don’t have a lot of burger toppings to choose from. May not be for everyone, but I’m sure I’ll go back. The kids and my partner who are not GF really enjoyed the fries and the chicken bites. But I couldn’t share in them.

In recent years they have gotten better with gluten free people, they have gluten free buns for anyone who wants that option.

Celiac son loved the gluten free bun! Staff was very knowledgeable and diligent about preventing cross contamination.

The staff was very conscious about preparing the meal:) they even had their own protocol for allergies! Also the shakes are AMAZING!!!

Very pleased with this for a fast food location. She was very proactive and asked if I ordered a gf bun for an allergy. She told me the fries are not safe bc they are cooked in a shared fryer. My order was marked for allergy. No sickies. Might I mention this is the best burger I have ever eaten.

excellent option for burger and fries

Maybe just bad timing because they were busy but instantly sick, def not dedicated.

The food was fabulous and the staff was super knowledgeable. I highly recommend!

Yum! Delicious gf cheeseburger & bun! Great shakes, too! Impressed! Not sure if Celiac friendly.

Burgers, Shakes, Fries! Gluten Free Bun

Staff was very knowledgeable. I know the website says different, but the woman helping me assured me they had a separate frier only for allergy fries, so I trusted her. I’m very sensitive to gluten, and I didn’t get sick!! Gf bun was fine, not great. But overall, everything together was good!

Staff was very knowledgeable. When told I had celiac, they told me the kitchen staff change their gloves, clean the prep area, and take fresh food from the back. No fries as they are fried in a shared fryer, but the GF hamburger bun was deliciously soft. Great experience!

Sadly the burger with a gluten free bun tested positive for gluten on Nima.

Burger with gluten free bun is extremely good, for fast food. No fries for me, as they share oil... not safe for many of us.

Staff at the Rosecrans location were excellent and made sure my burger and shake were prepared with precautions for Celiac disease. The gluten free bun is super yummy! Fries are off limits for celiac but I found this location especially accommodating within the chain’s limitations.