GF bun is great (they actually heat it up for you) & ask if it’s an allergy or a preference. The fries I’ve been told are now GF in their own fryer, but I’m not a big French fry person so I haven’t checked.
Yes
I eat here frequently and LOVE their GF buns. The fryer isn’t dedicated but I’ve never had a problem with the fries!
Yes
Most Shake Shack locations offer gluten free buns for burgers. A lettuce wrap is also an option.
I’ve eaten here a few times and have been told something different each time about the fryer. When I only got a burger, they were very good about glove changes and minimizing cross contamination. The next time I went (when I was told the fryer was safe), I got fries with my burger. Symptoms ensued :( Burgers are safe if you tell them it’s an allergy/Celiac, fries are not. It all tastes REALLY good though!!
— Somewhat
— No gluten-free information on the menu
— Not Much
— Excellent
If I could give zero stars to this place, I would. I am such an easy going person and easy to please. I was excited when I read reviews on this app about how accommodating the staff and business was. My husband and I waited in line 30+ minutes and even saw that behind the counter the staff had a “directions” card on how to ensure that cross contamination does not occur. Meanwhile, I was singing their praises while waiting in line. Once we get up to the front, I let them know I have a gluten allergy so if I could do the dedicated fryer option and gluten free bun that would be wonderful. The lady at the register was unfriendly and said we have no gluten free options here. Everything is contaminated. I said, everything? You don’t have any options at all? Then she turned to another staff member to ask and she was equally as unhelpful. Both simply said no, and just stared at me. No help, advice, nothing. Soo disappointed by this. I look forward to giving good reviews on places when they accommodate gluten free because I know it’s a big deal and takes extra practices to ensure it is safe to eat. I am beyond appreciative of those and was truly looking forward to trying out a new place but evidently that was not an option :( won’t be trying this again or recommending to others.
— Not at all
— No gluten-free information on the menu
— None
— Poor
Excellent GF buns
— Not Much
— Excellent
This place really only serves shakes and burgers, but I love that they do a gluten free bun, not an awful lettuce wrap. Online you can order the gluten free bun, but to have them *go all out* you must tell them “I have a gluten allergy”. It is also egg free which I need!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Was trying to find a local burger joint, but couldn't find one that felt safe enough, so I went to Shake Shack. I have eaten at other Shake Shacks with no issue and it was no different at this location.Used the app to order, good experience, staff was friendly. You can add "Gluten Allergy" alert to every item, Gluten Free bun is $1 add on.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent