Shake Shack

3 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Bread/Buns, Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

200 Summit Blvd
Birmingham, AL 35243

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


If you do the self order, you can put in that you have a gluten allergy by hitting allergy information. From then on it would say once you clicked on it if it has gluten in it or not. I then got to say what I order and it was brought in a separate tray than my boyfriend who didn’t order gluten free. The buns were really good but the fries are not gluten free

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 11 months ago read full review

Celiac

Overall Rating

Review


I order in the app which was easy to do. It allowed me to select a gluten free option for the bun. Now as far as the food the burger was delicious. The bun look questionable and it look like they tried to semi toast it. Nevertheless it was over all a decent burger. FRIES ARE NOT GLUTEN FREE. I didn’t eat them but did a little digging before I ordered from them.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

Celiac

Overall Rating

Review


I ordered a cheese burger with gluten free bun and fries. I was sick all night.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


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More Reviews


Celiac

Overall Rating

Review


I got the Avacodo Bacon Burger on a GF bun without cheese because I am allergic to dairy. They offer lettuce wraps for burgers as well.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 3 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


8/28/24 update: Today I learned they cook gluten bread on the same surface they make the burgers. Very disappointing. They did offer to clean the grill off 1st. This explains why I would occasionally get sick. Sad because this was a favorite and staff and managers ALWAYS assured me I was safe. Sadly, they are missing important information for CC.

** previous review: They are very knowledgeable about CD. If I don’t get a cashier that is knowledgeable I always ask for a manager. They are very accommodating. They burgers are great and the GF bun tastes great too. The fryer is no a dedicated fryer so I don’t do the French fries. They always get my toppings for my burger from the back. Eaten here around 30 times and never gotten sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Hashimoto's

Overall Rating

Review


Gluten free buns available; employee asked if it was a preference or allergy, noted allergy on my receipt and kitchen changed gloves to handle my order. They offered me fries, but I did not ask if they were in a dedicated fryer, and did not order any.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


The have GF, but the kiosks are a bit sketchy. Recommend going to the counter to discuss. Edit: not safe. I do not recommend eating here even if you have a gluten pill.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Read on the celiac Reddit from a former employee that they have really good allergy precautions and gluten free workspaces/utensils to make allergy orders. I ordered two lettuce wrapped burgers for me and my daughter and a burger with a bun for my boyfriend to go. On the app there’s a selection to put your allergies and they automatically show up on your order so mine said wheat and gluten allergy. I opened up the bag of food and to my surprise right on top of the lettuce wrapped burger was my boyfriend’s burger with the bun just out in the open on top of the gluten free burgers. To say the least I will never go back there.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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