I told the staff I have Celiac Disease, so it'san allergy not a preference. Cashier asked "so? What am I supposed to do about that?" Shoulda been my first red flag, his attitude. Told the kid I was letting him know so him & all the other staff know it's an allergy, not a preference. I can't have any cross contamination any items with gluten such as crumbs from a regular bun. They still didn't understand when I explained the details of an allergy. They grabbed their manager coz they were so confused. He was just as young & confused when he asked if everything was okay & I explained again. Told him yah gotta change your gloves or wash your hands betwen touching my bf & my burgers, cook the patty separately on a frying pan or w/e & don't toast the bun if it means it's going to be put on the same grill as other buns. He said of okay, understood. Yes he I watched him cook & serve with all sorts of crazy contamination. I just took the food & sat there. Left my plate when my bf finished his food & cooked myself a meal at home. Never trusting to go again. They used to be my favorite until I moved to AK. Found out a lot of people don't understand it up here
— Not at all
— Not Much/None
Staff didn’t know what celiac or gluten was. That was the first red flag. I should’ve left but let my son order a kids burger and fries marked with a gluten allergy. I asked them to change gloves etc but they were so confused. Now my son is in pain and has diarrhea. This is his first time being glutened since his diagnosis in 2021.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
This place was amazing!! I have celiac and I could eat their buns, an amazing coffee milkshake, sweet potato fries, and all toppings for the burger except for haystack onions. You can have all flavors of milkshakes except for Oreo. The buns are really good and the fries are shoestring style and super delicious. All condiments are gluten-free and I have never felt sick eating here!! Ate here 2x in a week when I discovered it 😂😂
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have gf buns and a gf veggie burger that is good. Also have a gf fryer.
— Somewhat
— Some
— Good
Enjoyed a burger. They have a dedicated fryer for fries
— Excellent
I wasn’t in the mood for a bun so I ordered the brisket burger without a bun, smashtots and crispy brussel sprouts. It was delicious, no reaction and they have a dedicated fryer for fries, tots and yam fries.
— Somewhat
— Some
— Excellent
GF buns available but staff didn’t understand request to not toast it. Not good for cross contamination. Didn’t ask about fries
— Not very
— No gluten-free information on the menu
— Not Much
— Good
GF Burgers They have the glutenfree bun, but cross contamination is possibile. They also said that the french fries are ok because there is no breaded or wheat floured food. I had no reaction.
— Not very
— No gluten-free information on the menu
— Not Much
— Average