Smashburger

11 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
10 ratings

As rated by the community

1821 22nd Street
West Des Moines, IA 50266

Most Recent Reviews


Celiac

Overall Rating

Review


I decided to try this place while traveling based on the app reviews, and I wish I hadn't made the mistake. I was nervous right away when the guy at the register didn't know how to answer any of my questions and had to ask someone else, who did confirm that they - supposedly - take safety precautions with the gluten free orders. Watching the food come out of the kitchen as I waited made me even more nervous seeing how the employees handled everything from one order to the next. I ended up eating my burger and fries against my better judgment, and have been suffering terribly for my mistake. The taste wasn't worth it either - it was fine, but nowhere near great. Do NOT eat here if you have celiac!!! I am so sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Smashburger offers hamburgers on Udi’s gluten free buns. They also have a dedicated fryer for fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

Overall Rating

Review


Worth it for the rosemary fries alone. Delicious. Pricey, but a fun splurge now and again

Celiac friendly?

Yes

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers

Categories

  • Dairy-Free Friendly
  • Delivery
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


The gentleman up front had no idea. I had to research ingredients on my phone to find out whether it was gluten free or not. Not worth the headache.. and the burger wasn’t worth the $

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Awesome burger and fries. Dedicated fryer for fries. Knowledgeable about gluten free. We will be going here again soon.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Was very hesitant to try this place, having seen nightmare kitchen practices at similar places. Let me first say, the gentleman at the register was courteous, kind, and considerate of the fact that I am Celiac and seemed to understand the consequences. I asked about the buns and prep areas, the fryer and the sauces, etc....all of which he had prompt responses to.

I can happily report that I LOVED the mushroom burger on Udis bun I had, and oh my goodness, the Smash fries are almost as good as the ones I make myself😂. But seriously, great food. Separate fryer for you fry lovers, buns are toasted/warmed in a separate appliance from the burger grill, and the cashier let the cook know about the sensitivity order. I can’t say for sure if the cook regloved, but I know they would not hesitate if asked to do so.

Great Job Smash Burger.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Have eaten there numerous times and never had an issue. Staff is knowledgeable.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


They now have Udi's buns for their burgers.

Updated 9 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


The server was very helpful and made sure my order is just how I needed it. Gluten free bun, dedicated fryer and a delicious dairy free chocolate shake!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
IBS

Overall Rating

Review


Best GF burger bun I’ve had to date. Please not nothing GF is listed on the menu, just ask when ordering.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Absolutely delicious every single time!! They offer gluten free buns for an additional $2. I believe the bun is Udi’s brand. It’s so delicious and fluffy! I was told that the french fries are fried in a dedicated fryer. They also noted “***Gluten allergy” on my order!!

I’ve never gotten sick from eating here and it’s one of my favorite places to get gf burgers and fries!🍔

You can get any burger from the menu with a gluten free bun😎

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good vegan options
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


They do have a dedicated fryer but then said their fries have a coating on them and they aren’t gluten free. The burger was delicious, even with no side of fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Although this place is not dedicated gluten-free, they’ve done a great job, making me feel really comfortable eating here. They have two people on staff with celiac disease who have done a great job training everyone about cross-contamination. They even have a dedicated frier for French fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers outdoor seating

More Info