I decided to try this place while traveling based on the app reviews, and I wish I hadn't made the mistake. I was nervous right away when the guy at the register didn't know how to answer any of my questions and had to ask someone else, who did confirm that they - supposedly - take safety precautions with the gluten free orders. Watching the food come out of the kitchen as I waited made me even more nervous seeing how the employees handled everything from one order to the next. I ended up eating my burger and fries against my better judgment, and have been suffering terribly for my mistake. The taste wasn't worth it either - it was fine, but nowhere near great. Do NOT eat here if you have celiac!!! I am so sick!
— Not at all
— No gluten-free information on the menu
— Some
— Below Average
Smashburger offers hamburgers on Udi’s gluten free buns. They also have a dedicated fryer for fries.
— Very
— Most/All
— Excellent
Worth it for the rosemary fries alone. Delicious. Pricey, but a fun splurge now and again
Yes
The gentleman up front had no idea. I had to research ingredients on my phone to find out whether it was gluten free or not. Not worth the headache.. and the burger wasn’t worth the $
No
Yes
Awesome burger and fries. Dedicated fryer for fries. Knowledgeable about gluten free. We will be going here again soon.
Yes
Was very hesitant to try this place, having seen nightmare kitchen practices at similar places. Let me first say, the gentleman at the register was courteous, kind, and considerate of the fact that I am Celiac and seemed to understand the consequences. I asked about the buns and prep areas, the fryer and the sauces, etc....all of which he had prompt responses to.
I can happily report that I LOVED the mushroom burger on Udis bun I had, and oh my goodness, the Smash fries are almost as good as the ones I make myself😂. But seriously, great food. Separate fryer for you fry lovers, buns are toasted/warmed in a separate appliance from the burger grill, and the cashier let the cook know about the sensitivity order. I can’t say for sure if the cook regloved, but I know they would not hesitate if asked to do so.
Great Job Smash Burger.
Yes
Have eaten there numerous times and never had an issue. Staff is knowledgeable.
Yes
Yes
Yes
They now have Udi's buns for their burgers.
The server was very helpful and made sure my order is just how I needed it. Gluten free bun, dedicated fryer and a delicious dairy free chocolate shake!!
— Very
— Some
— Excellent
Best GF burger bun I’ve had to date. Please not nothing GF is listed on the menu, just ask when ordering.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Absolutely delicious every single time!! They offer gluten free buns for an additional $2. I believe the bun is Udi’s brand. It’s so delicious and fluffy! I was told that the french fries are fried in a dedicated fryer. They also noted “***Gluten allergy” on my order!!
I’ve never gotten sick from eating here and it’s one of my favorite places to get gf burgers and fries!🍔
You can get any burger from the menu with a gluten free bun😎
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They do have a dedicated fryer but then said their fries have a coating on them and they aren’t gluten free. The burger was delicious, even with no side of fries.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Although this place is not dedicated gluten-free, they’ve done a great job, making me feel really comfortable eating here. They have two people on staff with celiac disease who have done a great job training everyone about cross-contamination. They even have a dedicated frier for French fries!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good