Smashburger

2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1298 Worcester Street
Natick, MA 01760

Most Recent Reviews


Celiac

Overall Rating

Review


Great burgers! They have gluten free undis bun the fries and tots are gf. Dedicated fried! The person taking our order was very knowledgeable!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Celiac

Overall Rating

Review


They didn’t seem well informed about cross contamination. Also, the gluten free bun was not good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 10 months ago read full review

Celiac

Overall Rating

Review


Awful! I wouldn’t recommend this place. No one in the restaurant was sure what was gluten free or not.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


Ordered with NO BUN. Specified gluten allergy. I have no idea if that bun is GF...but I doubt it.
Add a photo View all photos

More Reviews


Overall Rating

Review


I hate Udis buns, so that kills it for me. I’ll stick to a salad next time. I wish places would realize that there are other GF bread options that taste a lot better.

Updated 4 years ago read full review

Overall Rating

Review


I won’t recommended for celiac, depends on the cookers, won’t take a risk w/ taking my kids, they’d should be more serious about cross contamination’s if they’d are registered in find me gluten.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Thanks for nothing, Smashburger

Tried to get Smashburger for the first time today. Ordered online, specified no bun AND gluten allergy...I know they looked at the order because they followed every other instruction. Too bad it's contaminated. Although they apologized when I called, they couldn't do anything for me unless I drove back through Rt 9 midday traffic - not even refund the credit card.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Great burgers and grilled chickens. Some locations, like this one, do have a dedicated fryer!

Updated 5 years ago read full review

Gluten Sensitive

Overall Rating

Review


Have gone quite a few times and they always give me my gluten free bun! Never feel sick

Updated 7 years ago read full review

Celiac

Overall Rating

Updated 7 years ago read full review

Celiac

Overall Rating

Review


After spending a significant amount of time reviewing the gluten free options with three staff members I was served a non gluten free bun. When I asked for a refund I had to ask repeatedly and finally become adamant that I was not willing to try again and wanted a refund before they finally agreed to refund my money. I will not be returning.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


They do have gluten free rolls and a dedicated fryer but you have to double check that they actually listened and gave you the gluten free roll.

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Burger was delicious. The fries were great. And the whole thing was gluten free!!! I have been here many times and have never gotten sick

Updated 8 years ago read full review

Overall Rating

Review


yummmm

Updated 9 years ago read full review

Overall Rating

Review


Great burgers and gluten free buns. Hope they add gluten free hot dog buns in the future. Thumbs up for honest tea on tap.

Updated 9 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


The server was very helpful and made sure my order is just how I needed it. Gluten free bun, dedicated fryer and a delicious dairy free chocolate shake!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
IBS

Overall Rating

Review


Best GF burger bun I’ve had to date. Please not nothing GF is listed on the menu, just ask when ordering.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Absolutely delicious every single time!! They offer gluten free buns for an additional $2. I believe the bun is Udi’s brand. It’s so delicious and fluffy! I was told that the french fries are fried in a dedicated fryer. They also noted “***Gluten allergy” on my order!!

I’ve never gotten sick from eating here and it’s one of my favorite places to get gf burgers and fries!🍔

You can get any burger from the menu with a gluten free bun😎

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good vegan options
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


They do have a dedicated fryer but then said their fries have a coating on them and they aren’t gluten free. The burger was delicious, even with no side of fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Although this place is not dedicated gluten-free, they’ve done a great job, making me feel really comfortable eating here. They have two people on staff with celiac disease who have done a great job training everyone about cross-contamination. They even have a dedicated frier for French fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers outdoor seating

More Info

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