Server wasn’t well informed about the gluten-free menu but the manager on duty came over and greeted us. He was well-informed and let me know they had a dedicated fryer for the fries. The sweet potato fries were delicious. Best part of meal hands down. I had the Hickory BBQ burger it was okay. A little undercooked - I had asked for medium well. It was more pink than I prefer. They are testing a new GF bun at this location. It was okay. A bit soggy (they butter them) so I would’ve preferred It a bit more crisp or without the butter. Many GF menu items were available. And they even had a gf dessert on the menu.
Food. Staff and atmosphere is great. They have the usual "gluten sensitive" we can't assume the food we serve is gluten free disclaimer. Looking in the kitchen area it's a possibility of cross contamination. And yet they definitely have their act together. I tried it and loved it your mileage my vary
Very knowledgeable and willing to accommodate celiac needs. They cooked my daughter's burger in its own skillet without me specifically asking for that. They said they do have a dedicated fryer for french fries, though we didn't order fries with the meal for my daughter. The flourless chocolate waffle is a safe dessert, too. Very good experience!
Not gf. Told server of my severe allergy and ordered off the gf menu. I was sick within 15 minutes I used to love this place, been going here since i was a kid. Unfortunately can no longer eat here. You would think theyd accommodate better. Oh well.
Gluten free menu available. Staff are extremely accommodating. The manager was happy come speak with me about specific allergy considerations. The manager also consulted with the chef to ensure gluten safety. I would highly recommend.
The staff is amazing-we have been here twice in our stay and not only was the food great-dedicated fryer for fries-yay-try the sweet potato, the service is knowledgeable and if they question-they check and follow right up. Great place!
Sweetwater has a great GF menu with plenty of choices. When I mentioned I have Celiac, a manager came to speak with me and offered to walk me through the menu and preparation process/methods if I had any questions. He also said it’s their policy for a manager to speak to those with Celiac or food allergies and for them to confirm with the kitchen staff to ensure the food is prepared accordingly. The waiter and manager were very knowledgeable and went above and beyond to make it a great dining experience. I’m excited to add Sweetwater to the safe eating list!
I hate giving this review because food for those people who do not have celiacs is great. Unfortunately those of us who do. After ordering off the gf menu and confirming gluten free I received a salad that clearly had the croutons picked out. The dressing was mixed in and underneath a layer of salad ended up being several croutons that were missed. I bit into one before seeing it. I have a meeting today and have been sick all day. Not cool. They apologized but that doesn't help me today while I'm trying to travel to my meetings.
Great variety, knowledgable staff. I had a hickory bbq burger with broccollini. Cheeseburger was served with no bun (which is fine, although I was expecting a GF bun. Still tasty and a nice low carb bonus I guess.).
Very helpful waitress that gave me lots of options on my favorite dish, ordered a chicken and substituted noodles for potatoes. She also reminded me that the chicken was breaded and offered it grilled instead. It was excellent and I was really happy with our service. Always been one of my favorite places and now I know I can eat my favorite dishes there still.
great atmosphere and foods always good. love they there is a gf dessert option for my daughter. she has never had a reaction after eating here, but i wish there was better consistency in handling gf there. the server always ask to confirm if gf is a preference or an allergy and most times the manager comes to your table. however upon ordering her gf burger for months one manager said it needed to be cooked on foil because the grill is gluten covered. no one has ever mentioned the foil before or after the one instance!
I've never had a bad meal here, and I've never gotten sick. In addition to their regular GF menu, many of the specials are GF, and some can be made GF if you ask. Staff seems knowledgeable and always friendly and helpful.