Not only was service slow and inattentive, my “gluten free” entree made me sick almost immediately. Very disappointed after all of the good reviews here.
Bacon cheeseburger on a GF bun was delicious. Server was patient with our table’s dietary restrictions. The GF menu doesn’t have prices on it so unless money is no object, you spend a lot of time flipping back and forth with the standard menu which was a bit inconvenient. Still, I’ll go back there.
As soon as I told our waitress I was gluten intolerant, she immediately marked my entire order as a gluten allergy, so it would be safely prepared. I ordered a bubbles spicy burger with a loaded baked potato and ice cream for dessert. (Just fyi they do have a gluten free bun, but I have not tried it) I always appreciate when the wait staff is patient and double checks my order with the chef to avoid gluten or any cross contaminating.
Have eaten here numerous times and have never been glutened. This is my first review and I felt I should leave it because of the service I experienced: I ordered a steak, specifying a gluten allergy and it came out with a roll on it. I told them to take it back, and instead of just taking the roll off and "faking" it, the manager came out, apologized, and gave me both a free salad, as well as the $33 steak for free (without me asking). Very happy with that kind of service, and the food is very good!
We sat at the bar by the kitchen, and they have a dedicated fryer. Also, I was impressed at how careful they were with my food, even during an extremely busy night.
While they do have a gluten free menu, they have offering on their that are not celiac safe (fries that are not made in a dedicated fryer). When I ordered my salad and was clear that I had celiac disease, the waitress assured me it would be fine. When it came, it had a hunk of bread that had fallen into it that I discovered after taking several bites. They swapped it out for a fresh one, but never apologized and did nothing to assure me the next one would be safe.
Very helpful staff. Great food.
Great staff, great food and a large GF menu. I will be back again.
One of the best restaurants with a gluten free menu around. Delicious food and great wine list!
Good bison, and they've always been very accomodating with my GF restrictions.
Ted's has always been one of our favorites, and with our daughter-in-law being gluten intolerent it restricts our outings when they visit. But I am very happy to say that Teds always gets her order correct so they are still high on our list.
Dedicated fryer..melt-in-your-mouth chips! They have an extensive gluten free menu. Both times we visited wait staff was wonderful about our gf concerns. Was grateful that on one occasion she came back and mentioned that one item on our order may not be safe for a Celiac. Best of all their fries, burgers and sides are all delicious!
Dedicated GF menu. Cedar plank salmon was great. Served my potatoes with gravy on the side, which should have just been left off the plate. Still, overall a good experience!! Did not get sick. Service was super attentive and well-paced.
Separate GF menu with tons of options. Dedicated fryer for the fries. From what the server described the kitchen is very careful about everything. She also said she has a customer who comes in weekly with a gluten detecting device and his meal always passes. GF bun was great too. Overall really really enjoyed this place and would come back!
Got a burger, fries and angry orchard cider. The bun wasn’t great but otherwise everything was good. The fries are cooked separately and hand cut.
Our waitress (Amanda) was extremely friendly, and willing to help out. She knew a lot about the menu and the ingredients. She was able to inform us on which items would work for my wife who has Celiac and a Corn allergy, and made sure that the meal was cooked safely, with no cross contamination. Their Gluten free buns are delicious, and are made from rice flour, so they are both Gluten AND corn free, which is rare.
In light of the poor review, I wanted to post another positive one. I work near here and have eaten at this location probably 25-50 times. I’m a sensitive celiac and have not really had any problems here. Like any place a celiac goes, you have to be constantly vigilant. Several years ago, I used to get the Big Sky salad and they messed it up and put croutons on it. I caught it and they fixed it. I always let the server know that it’s for a medical reason and I get good attention. GF bun is the best here!
The bison burger was amazing. Gluten free menu. Had gluten free buns.
I have Celiac's and have never become sick from eating here. All of their food is great. Love their burgers... The combinations are so interesting and good! Plus I can eat the fries since their oil is just for the fries and nothing else. I already come her on every work trip to Jacksonville.
I went here based on other good reviews. The restaurant was not busy and we waited forever for our food, which was expensive and not that good. I just ordered a gf burger and salad. Fries are not gluten free. It was definitely not that good, especially for a $15 burger and sucky service.
I’m currently here. They have a separate gf menu & take gf folks seriously. They have a separate fryer for their fries. The steak & fryers were delicious. We each ordered the Parmesan broccoli & it tasted funny. When we said something we were told it’s cooked together in the same broiler as the salmon. I hate seafood which is why it tasted funny. My husband who likes seafood didn’t like it either. You can ask for it to be cooked separately. A little pricey but worth it. If I get sick, I’ll change my rating.
Slight eye roll from server as we sat at a table that wasn’t cleaned yet (no host/hostess for seating, waited about five minutes at the end of lunch rush and sat at bar, asked bartender we could sit at table). Redeemed by great gluten feee options and no cross contamination! Great meal, excellent service and GREAT attention to detail.
Safe choice, good food, great atmosphere. Burgers cooked on a separate GF cooktop, GF udi’s buns, dedicated fryer for the french fries (the fries were so good!), lots of GF sides. No celiac issues after for me.
If I can give it zero stars I would. I am not sensitive to cross contamination, but I do have celiac disease. They fed me wheat and told me it wasn't, and I went home that night and had a seizure from how much gluten they fed me. DO NOT eat here with celiac disease or any intolerance.
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