Most of the time this location is great with allergies. They have a good selection for meals and the staff is friendly. There’s always a manager who checks in and makes sure everything is ok. DO NOT get the steak tips! Like the other review I got glutened from eating the steak tip dinner. Must be in the marinade. First and only time getting sick here.
Yikes! About six months ago got to bottom of chicken Parmesan and saw several long spaghetti strands! Went today and they served my "gf" buffalo chicken sandwich on a regular bun. On both occasions I stressed celiac I asked upon ordering reiterating upon being delivered and in the case of the bun even before I bit into it...only to find out in both cases neither were actually gluten-free! People make mistakes but this place seems to have fundamental and persistant ignorance about celiac and apparently process.
My daughter and I, both Celiac, were in Andover for a dance competition and saw a good review so we decided to try it. The first night we were pleasantly surprised. Manager came out and assured us they were on it. The second night we decided to go back but it was much busier. My daughter ordered the GF kids pizza. When I questioned it, because it didn't look like any GF pizza I've ever had, the server said yes and assured me it was. My daughter is now vomiting. I will not be going back!
Gf chicken broccoli ziti. It can be great. The issue is really with consistency. I've never gotten sick, but I've also never had this meal served the same way any time I've ever ordered it. The kitchen staff appear to be vigilant in avoiding cross contamination.
I felt safe after talking to the manager, but the food wasn't worth the experience. The waitress didn't know much about the food - couldn't tell me what was in the various salads. The broccoli was tasteless mush. I asked for a medium rare burger, and got it on the third try. The first two were well done. The roll was Udi's, wrapped separately, but barely toasted, so it tasted bad. I won't be going here again.
They were really accommodating with my gluten allergy. I had chicken, veggies, and pasta with marinara sauce. Everything tastes very fresh, the chicken was perfectly marinated and grilled. One of the better Italian places I've been to for gluten free food
9/1/13 I've upped my rating. We've had take out a few more times without issue. 12/26/12 I've had takeout 2x. They have a GF Sauteed chicken penne & broccoli that my 4yr old daughter likes. The pasta is Heartland - the best GF pasta we've found so far. The low rating is because they mixed up my GF veggies with my wife's non-GF rice. It was busy when we ordered.
Unless I go to a steakhouse with a good reputation, I’m usually stuck eating salads in many restaurants to try to stay safe. I’ve eaten here three times in the past nine months and have felt safe and like attention was given to my food’s preparation each time. It’s nice to have so many options on at a restaurant and staff that understand what my needs are. I have been served by a manager each time who reassured me that special care would be taken with my food. The last time I ate here, I ordered the wings as an appetizer and the Haddock St. Germaine as my main course with butternut squash and broccoli. The wings were tasty and juicy, but the haddock was out of this world good and paired wonderfully with the squash and broccoli. I normally would have had a white wine to go with food like this, but couldn’t resist the Redbridge beer since I never see this offered at restaurants. I’m an out of towner, but have family who live locally and will be back each time I visit just to have this meal. It’s THAT good.
Our waitress informed me that they did not have gluten free rolls...my meal was served with the everyone's meal and I questioned why? I then asked for the manager. She informed me that she was told it was not an allergy..no apology....I have always been served by a manager. Not sure I will go back!
Great experience! Asked for a Gluten free menu before we were seated which had a large variety of choices on it. The waiter brought over gluten free rolls which I didnt like but it was nice that they even had them as an option so I wont knock off points. Will definitely be going back 😀
I acknowledge that they have a gf pizza on their menu. And you can always order a salad. But the gf pizza was a soggy, floppy mess that only barely qualified as edible. It sustained life, but it did not rise even to the level of a decent dish.
Not impressed. Even though they have a GF menu, the food and service was horrible. Entree and sides were cold. Ran out of honey for hot tea. Didn't have two sides available - at 6pm? The GF rolls came out partially frozen. Overall bad experience.
Asked for a gluten free menu and server said absolutely and I’ll send my manager over. Manager was knowledgeable. When my food was ready they paged the server and he brought it out separately. Food was delicious.
Each of my last 5 visits had a problem from sauces forgotten or burned away to over done. The last straw was getting badly glutened with the chicken parmesan. Seems like they have lost their attention to quality and allergy protocols in the kitchen over the past year.
This was a great experience for all of my family especially my son who has celiac. Gluten free mac and cheese made his day as did the complimentary GF bread. The rest of us also thought the traditional menu items were delicious!
When I told the waitress that I have a gluten allergy (celiac), they sent over a manager. They evidently do this for all allergies. There was a GF roll, and delicious GF chicken parm (no breading) with GF penne. Delicious sauce too - you can see why this place is a Boston institution. Very old world Boston Italian. And best of all - no gluten reaction!
I had a good experience here. They have a separate gluten free menu which outlines numerous options. The server was knowledgeable and immediately alerted the manager of my restrictions. The manager came over and personally handled the delivery of my order. The server did bring bread to our table for the rest of my party and the manager asked if I would like gluten free bread. It was brought out warm and wrapped in foil to ensure compliance. I had the Greek salad, the GF roll and the sauté chicken and broccoli pasta. Very delicious and I did not get sick. I would recommend this location for sure.
As soon as the waitress saw the gluten free menu in front of me, she brought me gluten free bread. After ordering, a manager came to our table to assure me that she had spoken to the kitchen to ensure there wouldn't be any cross contamination. They have an extensive GF menu which includes several mixed drinks and GF beer. They made me very comfortable.
Specifically Burlington location...They don't put much (if any) effort into their "GF" menu options. I'll NOT be returning. Their are many other GF friendly places nearby where plentiful options AND better prepared and tasty GF food is available.
Just had a great experience at the Chateau in Stoughton. They have a pretty decent sized GF menu, including pasta, bread and pizza. Was offered a GF roll that came out with the bread basket- and it was brought out separate by the manager. I just got penne and sauce but it was delicious- and again brought out by the manager. The waitress was awesome and went out of her way to make sure my food was safe.
such a bad experience. eating here was like going back in time when gluten free menus were rare or just didn't exist. there are so many better places to eat gluten free and this place isn't even careful with cross contamination.
I would give 5 stars for being gluten free but the food needs work. the pasta was under done and the chicken parm was dry. this place is amazing for people who need gluten free 10 years ago but in today's world of accommodating restaurants it left a lot to be desired.
Pretty decent selection of GF foods. I have several other food allergies as well and waitress brought the manager over to discuss my allergies. Manager spoke to the chef directly. No problems accommodating. Food was just okay but totally appreciate the extra care to make sure we were safe. I would go back again.
This place is fantastic! I enjoyed the rolls, and when the server saw the GF menu, she was quick to bring over the manager. They assured me that they use separate utensils, cookware, everything in the back. My food even came out covered with another plate to ensure no contamination.
While everyone's opinion of the food will vary, I'm giving 5 stars based on the gf menu and staff's attention to detail. I have both a gluten and dairy allergy. The staff checked everything. In fact, I ordered the marinara sauce because I checked the jar of sauce they sell in the lobby and it was dairy free. The manager informed me that the one from the kitchen was different and used to contain onions sauteed in butter, but since someone else asked for it to be diary free like the jarred sauce they recently changed the recipe. They definitely take cross contamination seriously. They double checked the rolls to make sure they were truly dairy free and they heated them wrapped in foil to avoid gluten contamination. It was nice to have so many choices and feel safe that I was getting something that wouldn't make me sick.
The pasta with veggies and chicken was outstanding. They even had gf bread. The pasta was cooked just right and has a great texture. I asked what company makes the pasta and was told, Heartland. We will definately go again.
Was here visiting from Rochester for the Needham Soccer Tournament and absolutely loved my GF sautéed broccoli and chicken pasta. Service was great and I got a bonus of a nice GF roll as I watched my wife and kids destroy 2 baskets of Italian bread. They loved their meals too!!
So many GF options.... I was in GF heaven! Started with warm tasty GF bread; then I had scallops & shrimp in cream sauce with mashed & garlic spinach......Deelish! Manager visits table personally. Ambiance lovely! We had a table at the window overlooking the water. Highly recommend! Will def be returning!!