The Old Spaghetti Factory

8 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Pasta
Safety Rating
7 ratings

As rated by the community

West Edmonton Mall
8882 170 St NW #1666
Edmonton, AB T5T 4M2, Canada

Most Recent Reviews


Symptomatic Celiac
1 month ago

Server was great and well versed in the gluten free options they offer. I am a symptomatic celiac and enjoyed the Penne & Chicken Alfredo with no issues arising! Will definitely return. WEM Old Spaghetti Factory holds up to being the best one around. Come to Edmonton and skip the ones in Calgary, Banff.

Safety
Taste
Variety
GF Menu Items
  • — Pasta
Is there a gluten-free menu?
  • — Separate gluten-free menu
Symptomatic Celiac
6 months ago

Our server was great and very knowledgeable, some items labeled GF are not celiac friendly (ie. Ice cream has a ‘may contain’ statement) but the server was very aware of these items. I am highly sensitive and enjoyed the Penne & Chicken with no issues arising!

Taste
Variety
GF Menu Items
  • — Pasta
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety
  • — No dedicated fryer
6 months ago

100% confidence at this restaurant and recommend to those need to eat GF.

The staff made me feel like I wasn't a burden and when I ordered my waiter made sure to inform the chef and manager of my dietary requirements. They also had a separate menu for GF which listed some details on what they could make GF as well as a blurb about their fountain sodas possibly coming into contact with gluten. I felt confident in ordering my food knowing how serious they were taking care.

The food itself super delicious and our waiter was amazing. Despite how busy it was he felt calm and took the time to make sure I felt safe eating there.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety
  • — Knowledgeable staff

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


Gluten-Free at The Old Spaghetti Factory
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More Reviews


Celiac
7 months ago

Food was delicious. They have a separate gluten free menu and take extreme precautions.

Safety
Taste
Variety
GF Menu Items
  • — Pasta
Gluten-Free at The Old Spaghetti Factory
Celiac
10 months ago

Staff was very friendly and knowledgeable about gluten safety. The gluten free menu had diverse food options and the taste was excellent.

Safety
Taste
Variety
GF Menu Items
  • — Pasta
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety
  • — Staff accommodates
  • — Knowledgeable staff
Other
  • — Good for kids
  • — Dinner
  • — Lunch
Celiac
1 year ago

Staff was very knowledgeable about gluten safety, down to the fact their paper straws had a gluten disclaimer on the box they came in There was a nice variety of options on the separate gluten friendly menu. Service was quick and good, food was tasty.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
1 year ago

Separate Gluten-free menu, server was very reassuring, let us know he talked with the kitchen, manger brought my son's meal out and assured us every precaution was taken. My son had no issues after eating.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Celiac
1 year ago

Great service. Separate menu for gf items. Many delicious option.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety
  • — Dedicated kitchen space
  • — Food flagged
2 years ago

Entire separate gluten free menu. Separate storage and cooking/prep areas. Servers go through two steps before they can place a GF order, talking to their manager then the manager needs to talk to the kitchen staff to ensure no miscommunication. Corn based GF pastas are available, along with steak and chicken entrees. I had the mushroom penne and it was amazing. Tossed salad with Italian dressing, all salad dressing GF. Highly recommend!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu

Reviews of this Chain

Gluten Intolerant
2 weeks ago

Offered gluten free alternatives like bread sticks. Numerous menu options.

Safety
Taste
Variety
Symptomatic Celiac
2 weeks ago

Seperate gluten free menu. Staff are very knowledgeable and very careful. Really good penne pasta! Unfortunately there is no GF dessert, but it’s nice that they let you know that the ice cream/Spumoni has a “may contain wheat”, so it’s not safe for celiacs. They take it seriously.

Safety
Taste
Variety
GF Menu Items
  • — Pasta
Is there a gluten-free menu?
  • — Separate gluten-free menu
Celiac
2 weeks ago

Identified need for gluten free, waitress asked if it was preference or allergy. Indicated Allergy. She took my daughter’s order from the gluten free menu, and asked if she wanted minestrone soup or salad with it. My daughter said soup, I said just to clarify, the soup is also gluten free? She assured me it was. When soup arrived, it was the same soup that was given to me, and others at the table, which made me question. I said, I’m sorry to be a pain, but I just want to double check that these pasta shells in the soup are for sure gluten free. She said she would go and double check with management. Upon returning, she apologized and said it was a miscommunication and that the soup was not gluten free.

Safety
GF Menu Items
  • — Pasta
Is there a gluten-free menu?
  • — Separate gluten-free menu
4 weeks ago

I had an enjoyable meal here. They have a separate menu indicating gluten friendly items (friendly as it is not a dedicated kitchen). They offer GF penne at a $1.25 up charge which is quite reasonable and have aa selection of full menu items. They even have GF Alfredo sauce. They have a nice little kids menu which makes it favourable for families. There is no GF bread to start, however they have options for salad and soup. While not an upscale restaurant, the food was reasonable and worked for our family.

Safety
Taste
Variety
GF Menu Items
  • — Pasta, Dessert, Salad, Soup
Is there a gluten-free menu?
  • — Separate gluten-free menu
Symptomatic Celiac
4 months ago

The food was good and it was clear what I could eat.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu

More Info