I've ordered via app and eaten here on person a few times since my diagnosis and haven't had an issue. Their menu markings are a bit odd in that the main meal items that are already gluten free do not have the mark for "can be made gluten free" even though the sides are usually pancakes or toast. This makes options that are normally safe (bacon and eggs, Northwoods hash browns, corned beef hash) look like they aren't safe for some reason. GF food comes out on solid colored plates and the servers are great to work with.
Many Original Pancake House locations offer gluten free pancakes. Please speak to your server about taking the proper precautions to prevent cross contamination, if necessary.
Be aware... Normally love this place for gluten free pancake options. Been going for years without a problem. They do serve gluten free options on RED plates for safety. But no system is free from human error. I went on a busy Sunday service and ate the gluten free pancakes which arrived on a RED plate. Beware, regular pancakes are thicker and more dense at this restaurant. I had blind faith and wasn't paying attention as this has been a safe place for me for years. Immediately after finishing meal, I realized what I ate. It wasn't a minor cross contamination issue, I ate 2 pancakes that were clearly not gluten free. The texture was dense, pancakes were way thicker than normal. A reminder to all who suffer with celiac or severe food allergies, be hyper aware of what is being served to you. I wish I had. Needed asthma inhaler that I hadn't used in months right after leaving restaurant. Ended up in bed all day with cramping and GI pain. Don't be afraid to question your server or managers if something doesn't look right.
Staff is extremely knowledgeable on what is and what is not gluten free - asked me if it were an allergy or preference and when I told her allergy she took extra precaution. They even bring the toast out on a red plate rather then white, I was told if it does not come out on a red plate do not eat it.
Food was extremely delicious, omelettes are MASSIVE - could easily feed 2 people. Can make pancakes and waffles GF. I will definitely be going back!
I visited this location for the first time but when I ordered my GF meal, cook came out to tell me that they can’t make any promises on cross-contamination. I appreciated the honesty but also confused because the other locations I have visited seemed pretty confident about this. He did tell me he would be as careful as possible. All was ok, but made me nervous.
Gluten free pancakes are a great. I've had no issues eating at the Original Pancake House over the years.
Absolutely delicious everything. Pancakes are fluffy and so tasty.
Delicious GF pancakes! The options for GF are many, and the portions are large. Can't wait to go back.