i loved the experience here. i loved torchys before i knew i was celiac, and i love it even more now. The guy taking the order was super helpful and even went to ask the manager about the seasoning on the potatoes, unfortunately they didn’t know if that seasoning had gluten so we just got it without the potatoes. anyways, i felt very safe about it and they even put gluten allergy on the receipt:) i was so happy i could get the trailer park with grilled chicken and corn tortilla
GF menu available. Staff able to mark as gluten allergy — At this location, it includes changing gloves and heating corn tortillas in foil or separate area. The chips are NOT GF as they are in a shared fryer, even though queso is listed in Gf menu. Love the independent taco.
Delicious! They have a “gluten conscious” menu online and will note that the order needs to be gluten free if you ask when ordering. I got the chicken fajita and fresh avocado tacos, and both were great if a little spicy (I have a low spice tolerance). The manager stopped by our table while we were eating and brought us free chips and queso when we said it was our first time there. He explained that they have a dedicated fryer for the chips and even brought out a bag of the cheese they use so I could confirm it was gluten free. Overall, it was a great experience!
I went even after reading the previous review. We informed the staff when taking our order that I could not have gluten as it will make me sick. I was I formed that they would mark my food with a note so there was no cross contamination. Before we left, I was starting to have reactions to the food and it’s the only thing I have ate today. Will not be going back.
I had heard good things about Torchy's from GF friends, but the Cashier was not at all informed on GF. She assured me that the kitchen was well informed and could wipe things down, use separate utensils, etc. But they brought me a taco with fried tortilla strips on it, even after we had talked about the fact that their chips are not gluten free like they claim, since there's a shared fryer. I didn't eat it, to be safe. Definitely wouldn't recommend