Disclaimer: We cannot ensure that our food is free from any allergens.
We prepare our foods following procedures to prevent allergen cross-contact, but products containing wheat are made in our kitchens.
Celiacs beware! Sorry celiacs, Torchy's in NOT gluten free. After eating there several times and the managers saying their food is GF, one manager said absolutely not. I spoke with the VP of operations, and over an hour with their culinary chef in charge of the menu. They cook GF ingredients on the same flat top grill as gluten containing products. They cook chips in the same dryers as flour products. Kitchen designs are too small for seperate prep and dedicated cooking surfaces and fryers. I recommended they change their menu to say gliuten friendly; not gluten free - TBD. Will not eat here until they resolve these issues. Too bad; food is amazing!
Great food. Ate many times and no gluten. Use the GF menu and follow the directions. That means do not order "gluten free..." Order "taco with out ... And with ..." Just as the GF menu says.
While the food is great, I've been glutenated enough times to not go here anymore. If you have real issues with gluten ( not a lifestyle choice ), stay away. If you choose by choice, go eat a green chile pork taco.
Very good for celiac, but no dedicated fryer (stay away from chips and fried anything). UPDATE: now has dedicated chip fryer at this location, OK for celiac for chips only. Other food fryer is still cross contaminated. Wife has celiac disease, and has no problem eating here. Great food.
They do a fine job with GF, but their tacos are overrated
just like the great locations in austin. gf menu and most varieties can be subbed with corn tortillas. chips and salsa are gf. eat at this chain a lot and never have issues.
We love Torchy’s! We have been eating Torchys Tacos for years in Austin and we’re over the moon they opened in Denver! My son and I have the allergy and we make sure we order taco bowls off the GF menu (oddly you have to ask for it at this location vs it being in the menu bins)
Asked for a non-fried avacado taco twice in a row after explaining that my girlfriend has celiac disease. Twice in a row we've had to send it back because they gave us fried avacado in the taco. Even worse, after we make the order and emphasize the gluten free and please don't fry it, they tell us they understand when they clearly dont.
My 2 daughters have celiacs and we have never had an issue eating here. Chips are made in their own fryer so that are gluten free! They usually get chips and guacamole and the bacon, egg, and cheese gluten free tacos. Food is great, service is fast, and the servers and really polite.
I went the other day and I'm SO. GLAD. I got the Baja shrimp tacos. They had queso that looked amazing, but the chips aren't safe so I'll have to bring my own next time. I was a little skeptical at first because when I asked about gluten free the cashier said "gluten cautious" and also didn't automatically make my shrimp grilled instead of fries. But everything turned out well and I've pronounced it my new favorite taco place. Just take precaution like always and clarify before and after you get your food, as it's counter service which usually allows more room for mistakes.
The meat and chicken are both marinated in Shiner bock. The manager confirmed the fish and the chili pork were ok. They do not use a dedicated fryer for chips and they no longer have a gluten free menu. My celiac kids ate cheese quesadillas on corn tortilla and did not get sick.
Never made me sick!! The migas breakfast taco (no tortilla strips) and crossroads are delicious. I do not recommend eating the chips, because there is high risk of cross contamination. Be sure to specify that it's and "allergy" not preference and the staff will let the kitchen know.
We have eaten here many times and have celiac. Not one issue. Their food is fantastic and so is their service.
One of my favorite go-to spots for quick and yummy food. However they are not consistent, so it's a bit risky. Typically I order their chips & salsa, and the Baja Shrimp corn tacos - grilled and no queso (I also have lactose sensitivities). Most times, delicious and no stomach issues but a couple times, I have been very sick post-meal. All I can assume is they are not overtly concerned with cross-contamination.
food is good and cross contamination risk is very low
This is one of my favorite go to places. It's one of the few places I can eat out for basically fast food prices. Service is almost always great. I'm celiac and I never have any issues... OK there was that one time when they brought me my taco with a wheat flour tortilla but it was obvious and I sent it back immediately. That was only one time out of countless times eating at torchy's tacos.
I'm a sensitive celiac and have good luck here. Really tasty.
Several GF options, but a lot of cross-contamination. I've eaten here twice. The first time I felt off, like extremely mild contamination. Then the other night I was horribly sick by the time we left. It's two days later and I'm still having major reaction. I very clearly told them it was an allergy, and was reassured they would be careful.
Although not as many options as I would like, they have always been helpful when notifying me of questionable ingredients and even taken special time to make a taco-of-the-month for me! I will say I have gotten sick a couple of times at various locations, but that is also the risk you take when eating out. (Celiac for 12 years)
Good selection and was asked if gf was due to allergy or preference. When I said allergy he noted that on the ticket as well as went back to the kitchen to advise them to change gloves.
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Due to the hand crafted nature of our food, variations in our supplier ingredients, and our use of shared cooking and preparation areas, we cannot ensure that our food is free from any allergens. We prepare our foods following procedures to prevent allergen cross-contact, but products containing wheat are made in our kitchens.