We always specify a gluten allergy and order the bean and cheese tacos on corn tortillas- and chips and salsa. The staff has been knowledgeable and helpful, and we’ve never had an issue.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Never had an issue here! I over explain that it’s a severe allergy not preference and I’ve never had a reaction :)
I generally am able to go to Torchy's Tacos without any issues, but have had problems with this particular location on numerous occasions. In the past, I have come to this location with a non-gluten free friend and they have served our tacos together, even though I specified that could not eat gluten. They appear to not have any idea about cross contact and I no longer feel safe to eat here as someone with Celiac disease.
— Not at all
— Separate gluten-free menu
— Some
— Good
Due to the hand crafted nature of our food, variations in our supplier ingredients, and our use of shared cooking and preparation areas, we cannot ensure that our food is free from any allergens. We prepare our foods following procedures to prevent allergen cross-contact, but products containing wheat are made in our kitchens.
Gluten sensitive menu. Delicious creative tacos. No reactions after eating there several times. Just wish they had homemade tortillas, other than that they were amazing.
Yes
Never disappointed with Torchys!!
The app has a lot more diet and allergen information and clear options than ordering in person. Even if you're eating there, you could review it ahead or grab a table and order on your phone, especially if you're avoiding dairy and soy. Those are much harder to identify on the in-store menu.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
I got the airstream salad and it was good. There is a risk of cross contamination since it’s a shared kitchen but I didn’t get sick.
— Somewhat
— Some
— Excellent
Great tacos and guac.! Pork taco on corn tortillas. Delicious! I made a huge mistake and ate the chips without thinking, ( Fried in same oil). But they change out the oil nightly and since we went early for lunch I did not get sick. Yay!!!
— Somewhat
— Some
— Excellent
This is my go-to chain restaurant if I need to pick up fast food. The kids love the tacos, and we have yet to have any cross-contamination issues in the four years since my son’s diagnosis. Not one accidental gluten incident. Corn tortillas don’t fall apart after the first bite like most corn tortillas which is key for my son. Great option to have in our area.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Summary -
Yummy but had issues ordering from the gluten conscious menu and chips are in shared fryer.
Story -
When I asked the server about gluten they immediately brought over the manager. Manager was great! They brought me the “gluten conscious” menu, explained that the chips are fried separately but the oil from both fryers are combined (so not GF but listed on the menu). I ordered the baja shrimp taco and the brisket taco on corn tortillas, mentioning the gluten allergy/menu to the server.
When the food came out, the shrimp was breaded and fried (so not GF), so we sent back with the server to redo. Then we realized that my partner’s burrito had vegan meat instead of the beef he ordered (burritos are not GF). He mentioned to manager who happened to walk by. Manager went back to kitchen and didn’t come back out until our food was out and correct. Everything was really good, including the mexican rice and street corn sides.
We tried to pay but the manager comped our meal. Very nice!
There is a bar and specialty cocktails but we didn’t try any.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent