I have been to village deli several times since my diagnosis. I have a gluten sensitivity but the staff do not understand celiac. The first time I went after diagnosis, I was not given gluten free bread despite requesting and emphasizing why I needed gluten free bread. They did correct the mistake but the food item I had ordered was not gluten free (black bean burger) and no one on staff noticed when I asked for the food item and if it had gluten in it. I had made sure to ask several times, the chef came out and said it was gluten free. I only found this out when a family member went to get me a black bean burger and the staff on that day JUST HAPPENED to know that the black bean burger had gluten in it! The fries are all fried in gluten contaminated oil. If you have no gluten issues the food is wonderful. If you have celiac, educate the staff as they do not know if their food has gluten in it. It was an incredibly frustrating experience both times. I will not be returning.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Tried this place multiple times and had a great experience each time. Good sandwiches on GF bread.
— Somewhat
— Most/All
— Excellent
They offer gluten free bread (white or wheat) for sandwiches and it was not your typical gluten free bread. It was not dense like most brands. It was really good.
Yummy and healthy! Gluten free bread and desserts available too. Will definitely be back!
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
My sandwich was delicious! I will definitely be back. They have gluten free bread but I’m not sure about cross contamination.
— Somewhat
— Most/All
— Excellent
I asked the person taking orders about gluten free options to which she responded,"We have vegetarian. Does that work?" I explained they're very different things, and asked me what exactly gluten is again. We left.
— Not at all
— No gluten-free information on the menu
No gf menu but when I asked, staff explained all the items they could do gf (most of the menu!) Staff was very knowledgeable about celiac, said they have a separate fryer and they change gloves for gf orders. They also have gf panko for breaded items, and gf bread. They double checked salad dressings to be sure they were gf when I ordered. And they have great fries!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I have never had an issue here. The staff is not always knowledgeable but someone usually is and they will follow your requests (glove change, clean surface, etc). Sometimes they have more than one gf bread option too which is nice.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent