This is restaurant specific, they have no idea what gluten is...no idea. Also see below, they don’t care about you as a person much less if you have an allergy.
I love this restaurant chain and eat at it often, the staff, other than the person taking the order, was the rudest and most unprofessional I have seen in a long time in the restaurant world. They also don’t seem to care about sanitation or protecting the customers. I watched them take something back from a customer and hand it behind the counter to the cooking side of the kitchen. Additionally. I ordered a side of fries for my family to share, overall over a $50 order. I went back to the counter to get the fries and the manager said “I didn’t order fries”. Just then the a basket of fries appears in the window. We were one of two people in the restaurant. The other couple, as they are picking up there food told the manager that they didn’t order fries. The manager then says to me if you want fries you can get back in line and order them. I was so taken back, I went back to my table to get my receipt, and sure enough they hadn’t charged me for fries, which I was happy to pay for. I asked her why did they make fries if no one in the store had ordered them, and the cashier said it was her fault she knew I Ordered them and had them make them. Then the manager stepped in and made sure I paid for a basket of fried, which I had to wait on them to remake, while the rest of my food went cold. Additionally, the facilities were sticky, greasie, and over all dirty.
— Not at all
— Gluten-free items are marked on the main menu
Great gf options and the food is always good
Great GF options. Have a GF menu. We eat here all the time and recommend it to everyone! Food is delish and fresh!! Have great kids meals with fruit and pulled chicken!
I have eaten there several times. I get the 1/4 chicken, green beans and cilantro infused rice. I have never gotten sick but I always order the same thing.
NOT CELIAC FRIENDLY!!! When I was assured what I ordered was gluten free, I expected it to be. I was getting sick before I could get halfway through lunch (which is probably a good thing so I didn't eat more of that garbage). Staff believes they are knowledgable and are NOT. At all. Previously, corporate never returned my email requesting information regarding gluten free items on their menu. Today is a beautiful day and it is now ruined, because I will be spending sick instead of with my 3 year old daughter. Viva Chicken?!! Morte Chicken!!!!!!!!
I had the Quinoa Stuffed Avocado and love it! Staff was very patient and went over the whole menu and identified what was gluten free.
I have eaten here every time I pass through st George since I discovered it ( maybe five times) you can find an allergen menu online. I always call in the order to ask questions about prep and I feel confident they take extra measures. I order the rotisserie chicken, green beans, arroz chaufa, and solterito. Their three sauces are Gf and pretty good. The food is consistently good in good portions and I have never been sick after dining here. Friends who are not Gf have enjoyed the food. I will return next time I’m in town.
— No gluten-free information on the menu
I had been nervous based on reviews. The cashier said they did gluten free, but I asked to talk to the manager. She ensured they would change gloves and make it gluten free/celiac friendly & was so helpful at answering my questions. I got the stuffed avocado and did so good here! No reaction. It was really yummy.
— Gluten-free items are marked on the main menu
I was so excited about this place opening. They had a list of allergens so I was able to avoid gluten when ordering. My first visit was with a gluten sensitive friend. The food was very tasty. She barely made it home to get sick. I was somewhat sick the next day. A few weeks later I ate there with my family because I chalked up the first experience to it being their opening day. Mistake - the next day I was very sick. I ordered items that were purported to be gluten free. Either they aren’t or there is cross contamination in the kitchen.
One of my go to spots! Celiac Safe. Lots of gluten free options. Chicken is cooked in gluten free soy sauce. Chicken, tacu bowl, corn salsa, cilantro rice and passion fruit drink are my favorites.
The staff was very knowledgeable about their gluten free options, and I love that they know that Celiac is different than just a gluten free diet. They have an allergen list, with the few options that are not gluten free listed along with other possible allergens. The food was excellent and the care given to service was incredible.
Idk what the person is talking about saying all their chicken is marinated in beer...it’s not. I went and it is very celiac friendly. The only things with gluten are the usual suspects (cakes, churros, anything fried). But I told them I had an allergy and what I wanted and they said all of what we ordered was gluten free, but they went ahead and changed gloves when prepping my meal. Which was extremely delicious! I got the taku bowl with chicken and had some of my husbands gf fried rice with chicken. And all Of it was SO delicious!
Three days after eating here and I feel fine. I had rotisserie chicken, fruit and cilantro lime rice. I asked if the rice was cooked in chicken broth and the server said, “I don’t know but it should be fine.” I asked him to check and he did. Good service and good food.
I am EXTREMELY sensitive to cross contamination so if you are not that way but choose to or have to eat gluten free I would say go here. The food looks amazing and they have a lot of gluten free options just not a ton of completely Celiac friendly options( for example all of their chicken is marinated in beer). Here is my experience:
After doing some research and reading reviews I decided to give this place a try. Sadly I won't be returning any time soon. They guy taking my order was not knowledgeable at all when I started asking him questions. But thankfully the owner came over and was so helpful telling me what would be safe to eat. I am SO thankful he came over because he saved me from getting super sick. He let me know that all the chicken is marinated in beer. That some of their sides have elements that are not gluten free and obviously anything that is friend is not gluten free. Basically the only thing I could safely eat was a salad. The safest salad for me was the Cobb salad and it was delicious but something on there did make me have a small reaction. (Can't take me anywhere..) long story short I won't be going back. But I have heard of others with Celiac who have not had a reaction and love eating here. Like I said the food looked amazing and I am so so grateful for the owner from saving me from a rough couple of days.
Fantastic! I am extremely sensitive to cross contamination, I have eaten here twice now without any reaction. They are knowledgeable about gluten and what on their menu has gluten, they change gloves when a gluten free order comes through, they really just seem to go above and beyond. The icing on the cake is that the food is amazing! A healthy alternative that has a ton of flavor! And most of their menu is gf, even their fried rice (the use gf soy sauce)! Definitely a new favorite.