The staff at this particular location were not knowledgeable about GF and cross contamination as far as Celiac Disease. Super disappointed bc the one in Foley, AL was amazing with accommodating my celiac needs. I tried to contact corporate but got no response. The location was also very grubby and dirty.
One star for having a GF bun. The rest was a disaster. We were on the takeout side and could see the craziness of the kitchen. The cashier had no idea about GF, the fryer, or any questions we had. We asked to speak to a manager....and we got the most uninterested manager who just nodded and said “yup” to all my questions while backing away the whole time. My husband ordered hesitantly while I left and ordered GF BBQ for my son from another restaurant. When we got home we checked our bag and everything was wrong. We did have one burger with a GF bun. We had no onion rings that we had ordered, we had an additional 3 burgers that we didn’t order, and my “plant-based” burger was made of meat. Sigh. I was so excited to try this restaurant. We won’t be back.
I went to the location inside Ford Field. It’s on the club level, so it may not be accessible to all people who attend events there. Before I got in line, I checked with the manager to see if they had gluten free buns and a dedicated fryer like the main restaurant locations. He went into the kitchen to check on the bun situation for me, because sometimes, they run out. I was lucky, and they had plenty, plus he said they also use a dedicated fryer. There was nothing fried on the menu other than fries and tots, so I had no reason to doubt him. I ate my delicious meal, and felt great afterwards. I was a little nervous about needing to eat at Ford Field, but this Wahlburgers location made me feel much better!
Fabulous!!! Dedicated frier and excellent bun
They served us all wheat food even though our ticket stated allergies, celiac, gluten, dairy. When I said something to staff he laughed and stated you didn’t say you can’t have wheat. They were going to remake the food and I said no. They gave us back our money but management has yet to respond. It’s been approximately 5 months. I have reached out to Wahlburgers multiple times both via email and phone. An Admin called me that was it. They don’t take allergies seriously and they obviously don’t care.
I had a hamburger on an Udi’s bun. The hamburger patty was delicious however the fries tasted dry. (At least they have a dedicated fryer.) This restaurant is located within the ”downtown” section of Owa. A great place to grab a bite to eat and walk around.
Service was excellent and food was very good!
This is my first time eating at Wahlburgers and really happy to know they have gluten free options for buns, bread and croutons! I have gluten sensitivity so it was nice to know that I was able to enjoy my meal without feeling left out when hanging with my boyfriend. Anyone who has celiac or non celiac sensitivity... this is a gluten free friendly place, just let the staffs know when ordering!
Gluten free options. Buns, dedicated fryer. Knowledgeable staff.
The waitress was very knowledgeable about celiac disease and gave good recommendations. The bbq burger was good and the GF bun was delicious as well. Unfortunately their bbq sauce is it GF. I was bummed because I love bbq sauce! I substituted for the Wahl sauce instead. The fried and tots are cooked in a separate fryer so they are GF which is a rare find!
I came here a year ago without any problems. However, I went there last night and found a different experience. First of all, they were busy. We had to sit in the upper floor, which meant we had to go up to the counter and order our own food without waiter/waitress assistance. This made me nervous. So I ordered my burger and sweet potato tots (dedicated fryer). I tested all of the food together with my Nima, and of course found gluten. I had noticed what looked like some carmelized onion stuck to my GF bun, so I surely added that. I showed the Nima result to the manager, and he said it should be GF; if I didn’t want that, I could get a salad or something else, but that was one of their pretty safe bets. I decided to test just the tots again, and they returned no gluten found. I didn’t have another test capsule to test the burger again separately, so we got our money refunded for the burger. Needless to say, I was disappointed. They need to tighten up their attention to detail on their GF process.
No dedicated GF menu, but offer GF bread and buns (my waiter asked me to specify which one I wanted). I’m intolerant, but not Celiac, so typically as long as I don’t actively eat gluten I’m OK, and I’ve eaten at this location a few times with no issue, but unfortunately my luck ran out, and I reacted to something I ate here. :(
The location does have a dedicated dryer, but the wait staff was not confident in what they suggested. The turkey burger is brought in, so they could not confirm if was GF. Their beef is GF. The fries are GF if you tell them to use the GF fryer. They do have GF buns. Overall, there are better places to go in Toronto.
They gave us all wheat filled food after saying they understood celiac. When confronted with the mistake the worker said “you said celiac not gluten free.” Enough said. My mom was very sick as she took a bite before I noticed our food looked like wheat bread not gf. Not safe.
Wahlburger’s has great gluten free options!! They have a gluten free bun and a dedicated fryer for French Fries & Tater Tots. The only thing that is not gluten free is the BBQ sauce. I ordered a double stack because the patties are super thin along with tater tots. Great food & reasonably priced! I’ve been here numerous times with no issues.
I'm usually leery of dedicated fryers but or waiter put me at ease. The fries and sweet potato tots were amazing and a rare treat to have when needing to be gluten-free. Our burgers, on toasted gluten-free bread were delicious too. We're definitely going back whenever we're in the area.
Had a great burger in gf bun here. Neat place. The fries are gf as well, but had corn starch which is another allergy that knocked me out of the fries. The area Owa where Wahlburgers is is a great area to explore, especially families with kids. They had an allergen menu and looked up ingredients for me. I would definitely go back.
Waiter was very kind and asked us if we had an allergy or preference. We were assured that the chef was taking extra time to ensure that the food was gluten free and the food was brought ought separately by the manager. Great experience.
Waitress said everything on the menu could be made gluten free and that only barbecue sauce had gluten in it. She also said all the sides were fine except onion rings. I specifically told her that I have a serious gluten allergy and asked about their fryers and preparation. She did not seem concerned at all and seemed unsure if there was a dedicated fryer for the sides. Because of all the confliction, I ordered a grilled cheese on gluten free bread, thinking that wouldn’t be messed up. My order was not announced as gluten free when the waitress brought it out, which unnerved me. I again asked about the fries and she said yeah yeah all our fries are gluten free. I chose not to eat the fries since the waitress seemed to have no idea. Not even 10 minutes after I finished eating, I got sick and have remained sick since then. Obviously, something was not safe. I was rather irritated that the waitress took no concern for my allergies.
I’ve eaten here so many times and never gotten sick. Most things on the menu can be made gluten free. They have a dedicated fryer so you can eat fries and tots. The bun is good (I think it’s Udi’s) and the staff seemed knowledgeable.
All sides (except onion rings) are GF! Tots are amazing as was the burger. They have GF buns. They put an allergy warning on mine and I had NO issues. ❤️❤️❤️❤️❤️❤️❤️ My only problem- wait time is forever!!!
Staff was knowledgeable and friendly. Food was amazing!!!
The food is good, however, they DO NOT have a dedicated fryer and therefore cannot do fries...they do offer gluten free buns and croutons, however, you must be very diligent in asking about celiac friendly food (waitress told us the Caesar dressing was safe, I asked to see the ingredients, and it contains Worcestershire). Otherwise, they want to help, just make sure you advocate for yourself.
Absolutely wonderful dining experience here!!!! Took celiac disease serious. Waitress was very accommodating and the manager even stopped by our table to be sure I felt great about everything!!! Would definitely recommend!!! I had the our burger with a gluten free bun and fries with the Wahlberg sauce. Also had the tropical peach sangria!!! Everything was perfect and not at all sick after eating here! Definitely eat here!!!!
One of the best GF burger buns I've had! Dedicated fryer for fries and tots, really knowledgeable server! They also offer GF bread and croutons and they offer bowls/salads if you feel like skipping the bread all together. Will definitely be back!
They do serve gluten free buns... but they obviously don’t have a gluten free designated toaster since my bun was not toasted. Restaurants serving gluten free buns should know that they need to toast gluten free buns to avoid the bun crumbling. Also cheddar cheese is fake and the burgers aren’t even good