Gluten-Free at Andy's Frozen Custard

Dessert Shop
15 ratings
Reported NOT to have a gluten-free menu, but gluten-free options are available.
Reported GF menu options: Dessert
Celiac

Overall Rating

Review


This place is great! I keep it simple by just getting the plain yummy custard. If you tell them you have a gluten allergy, they will take precautions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Staff was not knowledgeable of gluten free items and had to ask the manager. Custard is excellent tho and I found a quick reference guide, I’ll include in the pictures. They have shared equipment but willing to wipe it down if you ask

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Server had no idea which items had gluten

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Stopped in with friends while in town and really thought there would be nothing for my daughter. We decided to ask and the manager said the custard was gluten free. He also gave us a listing of all the mix ins that are GF. He also told us they would clean the spindle. My daughter has no memory of what custard tastes like. She was over the moon with it. I tried some too! Delicious and safe for us.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I always ask them to clean the mixer for the concretes like they do when someone has a nut allergy. A lot of the concretes are gluten free. Avoid anything with pie, oreos, cookie dough, and pretzels and you should be good! I usually get the ooey gooey or the choc-o-rocko. Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Offers outdoor seating

Overall Rating

Review


Terrible!! Their custard is gluten free as are some of their toppings. I ordered a chocolate concrete with Butterfinger and Reese’s Pieces (all gf items). I also explained that I was celiac and to please be careful. I ended up biting into a pretzel that was carelessly thrown in about halfway through. Got thoroughly glutened. I would NOT recommend going here if you are Celiac or very sensitive.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Not safe anymore

Celiac

Overall Rating

Review


Best frozen custard ever!! Chocolate and Vanilla custard gluten free. Hot fudge also gluten free. Carmel is NOT. Online they have an allergen menu to mark what allergies are in each menu item. Pretty self explanatory about the toppings. Tell server you have a gluten allergy and to clean the mixer machine for you if you get a concrete or jackhammer (recommend). They will know exactly what to do. When it comes out they will say nut allergy because all their allergies are under one tab. The cleaning process is the same so it doesn’t matter - you can still order peanut butter or nuts.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


We always get the plain ice cream cup with vanilla and chocolate. They do a great job of changing gloves, etc!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I love their ice cream and recommend it in general, but especially if you are concerned about cross contamination. I always choose Andy’a and they have never disappointed. If you tell them you have a gluten allergy, they will clean the equipment for you before they make whatever. There is also an allergy menu online that has every item with gluten marked. The ice cream is always good and the people are nice. 10/10.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for kids
  • Good for takeout
  • Good with other allergies
  • Offers outdoor seating
Gluten Intolerant

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The custard is delicious and there is some gluten free options. The workers can talk to you about ingredients.

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for kids
  • Good for soy-free
  • Good vegan options
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I always ask for careful gluten free preparations. I like the Turtle sundae and the orange dream float made with Spreckeers Orange Dream Soda.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for keto
  • Good for kids
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers outdoor seating
Celiac

Overall Rating

Review


Ask for clean blender for concretes

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The vanilla and chocolate custard are both gluten-free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Offers outdoor seating

Overall Rating

Review


This location cleans the custard mixer every time if you tell them you have an allergy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good with other allergies
Celiac

Overall Rating

Review


grate place to get icecream or custerd nice staff and they ask if its celic is the reason

Symptomatic Celiac

Overall Rating

Review


Had the ozark turtle sundae- comes with vanilla custard(both their vanilla and chocolate custards are gf) pecans, hot fudge and caramel sauce. Staff was really friendly. They have an allergen list on their website. Other locations people say they’ve asked them to clean the machines for them but i just felt safer getting a sundae.

Got a sundae from Andy’s again. So good and didn’t get sick!

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
Celiac
Symptomatic Celiac

Overall Rating

Review


If you tell them you’re gluten free they’re good about changing gloves and scoops!

They have a paper gluten free menu to give out. Their custard is safe and so is most of their toppings. I don’t think the shake mix is gluten free so stay away from those. But super good custard!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Staff was very knowledgeable and assured me that precautions would be taken to prevent cross-contamination. They will clean the utensils and it tastes great, many options. They were very busy but managed to keep my dessert safe!

Celiac friendly?

Yes

Celiac

Overall Rating

Celiac

Overall Rating

Celiac friendly?

Yes

Symptomatic Celiac

Overall Rating

Review


I had vanilla custard with hot fudge topping. The girl who took our order checked with the manager to make sure the topping was gluten free. I am very sensitive and did not get sick.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


No clue as to ingredients of any toppings. Only knew custard was GF. No special handling procedures. Did not risk.

Overall Rating

Review


The custard is gluten free and some of the toppings like cherries, caramel, pecans, etc. I wouldn’t risk the blended options for celiacs like himself who are extremely sensitive due to cross contamination issues. However, I enjoyed a delicious sundae with caramel with no problems!

Overall Rating

Review


Will clean machines if you let them know you are celiac. Ice cream is gluten free, some of the toppings are but some aren't. They were able to guide me with which toppings were gluten free for the toppings that I was unsure of.

Celiac

Overall Rating

Review


The staff knows Celiac! Brought a Nutrition Facts brochure to me and helped me go through the toppings. Also, manager made my treat himself, washed done everything he used and the work space! Awesome service!

Celiac friendly?

Yes

Gluten Intolerant

Overall Rating

Review


They were very knowledgeable and had procedures in place for gluten allergies. Recommended getting a sundae so I didn’t have to worry about cross contamination of their blenders. Delicious ice cream and no reactions yet. It is not a gluten free kitchen so I can’t say that it’s celiac friendly but it is intolerance friendly.

Symptomatic Celiac

Overall Rating

Review


They have an peanut free area that has not been around any toppings. We are sticking with plain vanilla and chocolate only in a cup.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Was delicious, but staff was clueless and sloppy and I got glutened. :(

Overall Rating

Review


They were informative that the hot fudge was not gluten free but most of their sundae sauces are and the fruit. The frozen custard is also gluten free. Very clean facility.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The chocolate and vanilla custard is gluten free. You can order from the preselected menu or customize your own sundae, concrete, or split!

Overall Rating

Review


Delicious ice cream, although they were very few gf toppings.

Celiac

Overall Rating

Review


My guilty indulgence is the Snow-Monster Concrete. I have Never had any Gluten issue with this and the staff is really quite friendly and always a pleasure to order from!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


We do plain custard and it’s gluten free. I wouldn’t risk the concretes

Celiac friendly?

Yes

Overall Rating

Review


The custard is gluten free and there are several choices. I had the Snowmonster concrete (vanilla custard, melted chocolate chips & strawberries) without any problems.

Celiac friendly?

Yes

Celiac

Overall Rating

Celiac friendly?

Yes

Asymptomatic Celiac

Overall Rating

Review


Staff was knowledgeable and used good processes to reduce risk of cross contamination.

Celiac friendly?

Yes

Symptomatic Celiac

Overall Rating

Review


Tell them you have a gluten allergy. They will clean everything and note it when you make your order. I get a strawana with pecans. So delicious!

Overall Rating

Review


Vanilla and chocolate custard is GF, however, despite what you make think, most of toppings are not (like obviously cookie dough, Oreos, peanut butter cups).

Celiac

Overall Rating

Review


We love Andy's! My oldest son has celiacs and he has never gotten sick from their frozen custard. This is one of our favorite places!

Celiac

Overall Rating

Review


The chocolate and vanilla custard are gf and is delicious! Just ask them to clean the machine before they make your order (they're happy to oblige). *I had the chocolate concrete with peanut butter cups :)

Overall Rating

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The custard is gluten-free, and when we let the cashier know we had an allergy, he put it into the computer as a specially prepared dessert and had the manager make that item. They made sure to clean the machine before making it. We just needed to be familiar with the mix-ins that we could safely have (I got peanut butter and have been fine)They also had very sweet and friendly staff.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Super unhelpful. None of the managers or employees had any idea which products were gluten free and didn't seem to care that the corporate office and website had said they could provide that info. Won't be giving them anymore business.

Celiac friendly?

No

Overall Rating

Review


On their website, they state that both the chocolate and vanilla custards are gf. Pick safe toppings and ask them to be cautious because of an "allergy" and you'll be just fine! It's delicious too!

Celiac

Overall Rating

Review


The best!

Overall Rating

Celiac friendly?

Yes

Overall Rating

Review


Has always been GF! :) Just ask about the mixers since some of the candies and whatnot aren't!

Celiac friendly?

Yes

Gluten-Free Features
  • Dessert
Quick reference page 2
Quick reference page 1