The employees are super knowledgeable and concerned with cross contamination!! They have amazing burgers and the gluten-free buns are amazing!!! One of my favorite places to eat out.
— Gluten-free items are marked on the main menu
Very knowledgeable about cross contamination. Food was good too
Staff seemed fairly knowledgeable about cross contamination and told me that I could eat anything on the menu (except the regular gluten filled buns). Unfortunately after eating here earlier this evening I was so sick and had to run back to our hotel and skip out on the rest of our night in the city. Most likely got glutened there somehow as it was the only food I ate that day aside from in my own GF kitchen earlier in the day. I really wanted to love this place, but we're definitely not going back!!! :(
Staff is very knowledgeable of gluten and other allergy/dietary concerns and have separate handling procedures. Dedicated fryer makes their russet, sweet potato and zucchini/onion haystacks gluten free and delicious. Roam is also committed to using nutrient rich ingredients and seasonal produce. Their takeout containers including drink-ware are compostable. They hand-craft sodas, shakes and cocktails and have a friendly, fun environment.
Best. Burgers. Ever. So so delicious and they know the difference between celiac and not (they’ll ask you if no gluten is an allergy or a preference). I’m a very sensitive celiac and have been happily eating here for years. The ultimate treat.
This place was great! GF buns were the best I've had in 3 years. I did the basic cheeseburger and will definitely like to try some of the others. They have regular and sweet potato fries made in dedicated fryer!!!
Ordered fries for my celiac daughter. They assured me it was a dedicated fryer. They were delicious & tested negative for gluten on my Nima! She didn’t try anything else but at least she could have fries!
I have been to one of their SF locations and recently found out they’re in Oakland too. Great selection of burgers with different meat options. They have a veggie patty, but I haven’t tried it yet and some of the SF reviews say it has soy sauce. They also have a dedicated fryer and good GF buns. I’ve been here multiple times with no CC symptoms.
Had the beef burger with cheddar in a lettuce wrap and russet fries. Was told there is very little gluten used in the restaurant: the fryer is GF and the burgers are grilled separately from the buns. Server marked my order as gluten allergy as well. All my food tested as GF with my Nima sensor!
Severely celiac and allergic to dairy. No problems. Separate preparation area and pans. Staff is very knowledgeable and takes top precautions to keep safe. They're fryer is safe of gluten--they also use sunflower oil.
Staff seemed unsure about gf risk, maybe lack of knowledge, but when asked if kitchen staff could use new gloves they were more than agreeable. We enjoyed the food and there was no contamination issue.
Gluten free bun was amazing, so soft and stayed together. The veggie burger is gluten free, it has GF soy sauce in it, but is crumbly and didn't stay together . I asked the cashier when ordered about the fries and she she told me the zucchini onion haystack has a batter on it and all the fries are fried in the same fryer.
My husband and I don't eat out often because of how sensitive I am with not only gluten but dairy as well. Roam is our weekly go to!! Highly recommended. Fries are all GF and the burgers can be made on a gluten free bun or lettuce wrap.
High quality meat (grass fed, free range), cooked deliciously, with a ton of toppings to choose from and delicious fries. Not only was the food super good, but they have A LIST OF ALL THE INGREDIENTS. This is invaluable for someone like me with a million things I need to avoid. Had the bison burger in a lettuce wrap with avocado and bacon and sweet potato fries (they use rice bran oil, by the way). They also have gluten free buns from Canyon Bakehouse. The atmosphere is also really hip- I can't really be picky about stuff like atmosphere with so many allergies but I really appreciate when an allergy-friendly place manages to also nail the atmosphere! Highly recommend!
The veggie burger has soy sauce in it. After explaining my gluten allergy, I was assured the veggie burger was gluten free. However, right after ordering, a manager came out and told me that there's soy sauce in it, but they are working on a new recipe. Good to know! The fries are delicious!
Good food! The staff were knowledgable. Had the classic burger and sweet potato fries. They toast the buns in the same place as gluten containing ones so I got mine untoasted. I'm very sensitive and had no reaction after.
Good as always! This is one of my favorite places in San Francisco. Yummy burgers, sweet potato or regular fries cooked in rice bran oil. The salads are great - and then they have milkshakes that are hard to resist... I feel very safe eating here. The gluten free buns are so good I called them from my home town to ask about the brand (Canyon Bakehouse).
Delish! Had a beef burger on a GF bun with Avo and their yummo bacon! I must admit... As a Paleo diner, I think it's a damn shame that we paid $40 for two outta this world burgers, two GF beers, and sweet potato fries, but they can't spend the money on making their own Paleo mayo?!? smh They should be embarrassed. They spend their money on everything else, as do we... Their base is Best Foods mayo?!? Tsk tsk it's my only thumbs down...
Everything is gluten free except for the buns and a cookie. Gluten free buns and lettuce wraps for burgers. All the fries are GF. I'm also dairy free and the very helpful server verified that my sauce was dairy free in a reference book. Very organized! I'm very impressed!
This place was very good. I didn't have any issues with cross-contamination (maybe they're getting better about it?). They also had good local, grass-fed meat options and a gluten free veggie burger. The truffle parmesan fries were really yummy.
I hate to give a mediocre rating since I haven't eaten here. I called to find out about cross contamination, and I was told they only have one grill where they make the burgers and grill the buns. :( however, they do have a dedicated fryer, and were able to answer my questions on the phone, so I appreciate that. Hopefully they will expand and put in a second grill for to accommodate us celiacs.