Not knowledgeable!!! They lied to me about cross contamination. Thankfully I asked another server that gave me the correct info. All buns even gf go through the toaster oven. I got my money back. Save yourself don’t eat here.
The fryers are not separate. They have separate sections of the fryer, but that was not enough for me to not get sick. I got a tuna salad sandwich on a gluten free bun with sweet potato fries. The woman who took my order seemed very knowledgeable about celiac and let the kitchen know. I am giving the place 3 stars (not 1 even though I got really sick) because I think people can eat here safely, you just can’t eat everything they say you can eat. They did try their best in terms of changing gloves and printing the allergy on the receipt. Just don’t trust the gluten free menu. Use your best judgement.
I couldn't find anywhere where they listed GF but when I asked the cashier he said anything breaded is GF and they have GF buns. I ordered the fish and chips (they use Mahi for the fish and I substituted sweet potatoe fries with the maple sauce) . Hubby had burger with sloppy joe fries. Very tasty and even though it doesn't look like a lot it filled both of us up perfectly.
The chicken strips are AMAZING!! I ate here three times during my week stay here and never had any issues. I got the chicken strips twice -once with bbq sauce and once with honey mustard (both were good, but I would highly recommend the honey mustard!) and a gluten free burger once, and fries every time. I will be visiting this place every time I come back!
Everything breaded in store is gluten free!! Chicken fingers Fish fry Crispy onions They use buttermilk not egg. I’ve never gotten sick here. Sweet potato fries can be gf to you just have to specify they get put in the right fryer Gf buns are available for all the sandwiches too! 4 locations in Manhattan Also the owners frequently visit the stores.
Went with the advice of others and skipped out on a gluten free bun so I went with the chicken fingers. They were tasty but the staff was a little rude about answering cross contamination questions. Either way, I didn’t get sick and enjoyed it!
Amazing gluten free food! Lots of options and a quick food option. They had kid friendly options. They have a dedicated fryer for the fries so there is no cross contamination. Staff was very helpful and if they didn't know if something was gf then they would ask management. We tried the burgers, fries, sweet potato fries, sloppy joe, shakes, gf cider, and root beer floats. It was all amazing! We will go back anytime we are in the area!
The best intentions of the management are for naught if the guy who takes your order isn't paying attention. Nice atmosphere, nice people, but despite asking for a gluten-free menu and specifically asking for a gluten-free bun, my order came out on the regular potato bun. And they didn't get my drink either. So, I would urge caution if you are truly celliac or gluten-sensitive.
No attention to cross-contamination! I asked for them to make sure the kitchen knew the sandwich was gluten free for a celiac, then watched as they cut the sandwich in the exact same cutting board where they were cutting normal bread and handling all sorts of gluten-ous things. The sandwich looked delicious, but I refused to eat it. Looking at their kitchen, I don't know how they could possibly avoid cross-contamination.
GF menu has lots of options. Staff does not seem to pay great attention to cross-contact (aka cross-contamination). My daughter's GF chicken strips and fries were served on a very small tray next to a regular burger plate. If you go there, I suggest ordering a celiac meal as a separate order from anything else and monitoring the kitchen staff (it's on open kitchen).
I was just told that they mix wheat buns with gluten free buns. The manager assured me that if you order the burger without the bun the grill alone is safe. Celiacs be careful. So it's kinda sorta Celiac Friendly. Best to talk with the manager every time.
The chicken fingers were fantastic! They're breaded in corn flour and fried. They're the only ones they offer, so there wasn't a risk of cross contamination. The fries were good too! It was nice to eat the exact thing my husband ordered and her liked the fingers too! I would definitely go back.
Loved it! Even my non gluten free daughter proclaimed the gluten free fish and chips her favorite. My celiac daughter had chicken fingers and fries and loved it. I ordered a salad that was super yummy. Three of us, all happy, which I have to say is unusual with two teenage girls that can't agree on ANYTHING. Best of all was that it was reasonably priced. Dinner for three of us was $40, which is unheard of in NYC. We'll definitely be back!
Separate menu available behind the counter to tell you what is gluten free. GF hamburger buns available, so all the burgers can be GF. They use a gluten free batter for their chicken fingers and fish&chips, as well as dedicated fryer for those things and their fries. Loved that my GF daughter's chicken fingers was the exact same as my non-GF daughter's chicken. The fish&chips were amazing - not soggy like some I've had. Some other GF items included fish tacos on corn tortillas.
shocked, but have to say this was delicious and had no adverse effects- batter is corn-based so if you have an issue with corn this place may still be an issue. No dedicated kitchen area with some of their sandwich dishes scares me a bit too.
The cashier was totally baffled when I asked him about contamination, but I checked out their fryers (you can see it when you're ordering) and incredibly, despite all the gluten chilling out around here, those chicken fingers really *are* gluten-free. They're one of those chains that starts getting dodgy when you ask questions ("if you have a severe allergy, you shouldn't take a chance...maybe don't eat here..."), but the fries and chicken fingers are made in a separate fryer and don't seem to come into contact with the gluten-containing buns. And perhaps more importantly, it's totally delicious! I felt like a kid again. I've returned several times and I certainly plan on continuing.