All gluten free - Tom yum soup wasn’t edible but not the best. Still better than eating at a place with cross contamination !!!
100% gf. Staff is knowledgeable (or will check) about other allergens. The food is tasty, though not the absolute most amazing in the world. But the fact that my kid loves this place, and we can both order almost everything on the menu makes it a hit for us both.
Every time I eat here I get slightly sick. Idk what is going on, might just be me though. Friendly staff, great location, beaitiful interior.
To be honest, I doubt the staff is knowledgable about celiac and cross contamination, as they hire new people here and there. Imagine one new employee eating a subway for lunch, then coming back to shift in their innocence without the slightest clue of the dangers they are putting others in. I especially hate it when they speak over your food exposed, very triggering. Sucks because the food is good depending on what sauce you get, but it is definitely overpriced and they are stingy with the protein.
Everything is gluten-free so we don’t need to worry. Great flavours, tasty, healthy, friendly staff and nice space.
Love basil box.
I love Basil Box! Pick a base (greens, rice noodles, white rice, brown rice), a protein (chicken, beef, tofu, shrimp), 2 veggies, sauce, and "extras" like crushed peanuts and fresh herbs. The tofu is so yummy, and I like that you can mix up your ingredients a bit each time you go. As a vegetarian, my only option is the tofu, but it's a great little place to get a quick, safe, asian bowl.
Everything is gluten free, but it’s also bland and just boring. Tried it twice. I haven’t been back.
Dedicated gluten free!! Amazing! Tastes so good :)
Tasty food and so nice to have take away without worrying about cross contamination
Everything is gluten free so no worries about cross contamination. Simple menu - bowls with a base of rice or noodles (I think maybe lettuce too?) with veggies and a protein and then some toppings. Quick and fresh.
The first time I went the flavones were great. The second time it seemed a bit lacking but the food is fresh and works as an on-the-go celiac friendly meal. Wouldn't hike back there just for it again though.
Despite all the good ratings I can't go there. The lemongrass chicken is over spiced all rib meat. Barely recognizable as chicken. The recommended chili sauce was overpowering everything in the bowl and overall the dish tasted horrible. I won't be back but for a $10 rice noodle bowl I guess one has to hold back your expectations? Freshii is a much better experience for the same money by way of comparison.
Great place- everything is gluten free so you don't have to worry about explaining cross contamination and can eat worry free!
Another "bowl" place where they fill up a bowl with stuff you can pick off five different lists (like "choose your veggie" and "pick your protein"). I liked it but my dining companions didn't. Good for celiacs. Reasonably priced.
Everything is gluten free in the restaurant and the food is delicious. Would definitely recommend to any celiac looking for a healthy fast food restaurant!
Fabulous! Everything is gluten free! Totally safe for Celiacs. Large seating space. Fast and friendly service. Good sized portions.
Amazing place!!!! Everything is GF
This was posted to a local group by the founder. Hope it helps!
First post here and I’m trying to help promote my business, especially during these difficult times for restaurants. Feel free to remove it if it is not allowed.
My name is Pete and I’m the founder of the fast-casual restaurant chain called Basil Box.
We currently have 16 locations across Canada in Ontario, Alberta, and BC. Our BC locations include 810 Burrard (Burrard & Robson) and our new store opening at the new Amazing Brentwood in August!
Everything we currently serve on our menu is inherently free of gluten. Last year we did rebrand brand ourselves “gluten-friendly” instead of “gluten-free” because we became aware of the law to officially label as “gluten-free”. As a relatively small but growing chain, we don’t have the funds available to put towards scientific testing on all our foods to ensure we are under 20 ppm gluten content per Health Canada regulations to officially label “gluten-free”.
The majority of our items we make in house and the few items that we bring in from outside suppliers we carefully look at the ingredients deck.
Our website with location list can be found at www.thebasilbox.com
We hope to serve you soon!
— All food and drinks are gluten-free
I Spoke to the manager and she assured me that the restaurant is not dedicated gluten-free. Do use gluten-free ingredients however will not guarantee that it is Coeliac safe.
Great tasting food. Rice / noodles / salad bowls
So happy to find this fully gluten free option in the mall!!!! The food is fine.
Everything is gluten-free and dairy free, except a few drinks have dairy in them. Very delicious healthy bowls. This was a treat as we could have anything! It was fast and tasted great. Highly recommend!
Eat here regularly, it’s always really tasty and I’ve never had a reaction. Everything is gluten-free. Most often I go with a noodle or spring mix base ( or a combo of both ) and I have the steak and shrimp or chicken and shrimp. Food is really good, staff always nice and efficient.
Finally a healthy and delicious fast food option! There is no gluten on site, so you don’t have to worry about cross contamination. Extremely satisfied with my meal today!
Yum! I wish we had a restaurant like this back home, I would love to try all different combos if I could. Although we aren’t dairy free, there are numerous options for those that are. A winner for sure.
Dedicated gluten free lunch takeout. Love this place!
Fast, dedicated gluten free Asian food.