Great GF pizza! Indicate you have an allergy and they will change their gloves, use separate/dedicated sauce and cook in dedicated area. You can watch the whole process and it was fast. Will be back again for sure!
Staff was knowledgeable about Celiacs. When we arrived we asked to speak to a manager. We were told to tell them at the counter that it was Celiacs and gluten free. Standard procedure is to change gloves, put it on a special mat for the oven, and they have dedicated utensils. But they will also ask you (or you can ask them) to take the sauces and toppings from new containers in the bottom covered cabinets rather than the regular toppings line. Highly recommend doing this! You can also watch the process the whole way to make sure they take your toppings from the right place and don't put it in contaminated areas. Very knowledgeable and friendly. I'm a sensitive celiac and I had 2 pizzas there and did not get sick at all. They take great care as long as you take the time to talk them through all of your allergy needs. Great homemade gf crust too! Can't wait to go back. Update- I’ve gone back twice more since my original visit. You need to be VERY clear with them about instructions, but if you are, the experience is great. I’ve had no issues.
Greeter host walking the line was nice and informative. First person behind counter was not so nice in fielding my gluten free questions and acted inconvenienced. The crust was uncooked in 3/4 of the pizza, gummy, and had no taste. I would not recommend.
Amazing gluten free pizza and totally customizable will change gloves for topping bar. There is an issue for cross contamination but I go every other week and I've never had a problem.
Ate here 3 times until I put together that me being sick for 3 days after was from the pizza. I only got sauce and cheese, save yourself the terrible pain that comes with eating here. I just thinking being celiac and eating fast food will never mix.
So fast & staff super friendly! Great GF pizza!!!!
This place is awesome! They do a glove change before making a gluten free pizza and have separate sauce so no cross contamination. It was absolutely delicious! Don't let long lines change your mind. The line moves fairly quickly and it is worth any wait!
Excellent pizza. They will have the food handler change gloves before preparing you food. I'm also soy free and they were very accommodating. Located in Disney springs. I'll certainly eat there again.
This is one of my favorite places to buy gluten free pizza. Today, they did were out of gluten free dough. To and insult to injury, the immature young ladies where helping my brother in law, laughed at his hiring impairment! I told the cashier and she blew the complain off. So if your looking for a disappointing meal experience and for staff to laugh at your disability, this is the place for you.
I like their pizza, and have actually never gotten sick from it, but I recommend watching them carefully and making sure they change there gloves so that there is no contamination. Twice I have had to have my pizza remade because my original pizza had been placed below a gluten pizza, or slid of the gf sheet when it was put on the cooling/cutting rack, so I just advise people to be careful.Even though I have had a few instances here I continue to come back because I really do like the pizza
Corn, wheat, soy, shellfish and peanut allergy. Staff amazing and very attentive to switching gloves. Loved it.
I'm intolerant of dairy and wheat, but don't have celiac. I've never had problems at Blaze! I also love that they have both goat cheese and vegan cheese for pizzas.
The staff was very friendly and offered a glove change up front. They used a mat so my GF pizza wouldn’t touch the oven used by the other pizzas. To finish it off, they sliced the pizza using a separate cutter (seemed pretty conscience of cross-contamination).
Do NOT eat there if you are a celiac!! They have a sign there stating their dough does have potential to cross contaminate but we still gave them the benefit of the doubt and ordered. They still use same surface, same utensils, etc.. They stack the pizzas before putting in oven which is taken out by the same utensil. They are laid on the same surface to be cut. The workers were REALLY rude when I told them nicely that the pizza was really not gluten free any longer. I had already paid and was taking it but they needed to change their process. Honestly it’s a bunch of young kids working there and they could honestly careless if you have an allergy. They truly thought I was an inconvenience. I had to ask them to remove my daughters pizza out of under a persons pizza that was not gluten free.
If you go when they are not busy, you can ask them to do a complete change out. They will get a Gluten Free crust for you, change gloves, get all your toppings and sauce from brand new containers in the back and use new tools. They put the pizza on a special pan for the oven, and even switch to new gloves and new pizza cutters at the end. It’s obviously annoying, so we only do this if there is no one really there. Not nice for them when they are busy.
Had to remake my pizza THREE times because first time he didn’t change gloves and second time he used the regular pizza cutter. Third time appeared to be fine but I still got sick. Lots of cross contamination from flour in the air I think...I don’t recommend. The guy working there also rolled his eyes and clearly didn’t take my allergy seriously.
The staff was very friendly and accommodating. The pizza was very good, it's made and cooked in front of you. The cooks changed gloves to make the pizza and when it came out of the oven. They used separate sauce, but could not claim no cross contamination with toppings. They used separate utensils and kept a sheet underneath the pizza while it was cooking. I did not give 5 stars only because they couldn't guarantee cross contamination with toppings. I'll go here again.
As someone with celiac disease, it is REALLY hard to find good gluten free pizza AND a place where I won’t get glutened from cross contamination. This place had it all. The pizza crust was thin and cooked to perfection. The toppings were all fresh. The ingredient options were plentiful. I highly recommend this place to anyone, whether you have celiac disease or not. The pizza really was delicious and it was made quickly, so I didn’t have to wait long. And the restaurant was clean. It’s also in a nice retail strip type location so there’s plenty of open parking in the front. Lastly, the contamination details. Gloves are changed. Pizza is placed on a special mat. It stays on the mat in the brick oven. And it’s cut with pizza cutters that are only for gluten free pizzas. I’m HIGHLY allergic, so not being glutened was AMAZING! :)
I told the first staff member in line about my Celiacs and they marked my paper as gf and glove change. When the next person in line received my paper, he put a regular crust on it and didn’t change his gloves. I had to ask them to start fresh with a new liner because of the contamination. The manager took over and got me fresh toppings, but had I not questioned and double checked, I would’ve been eating a gluten pizza. The staff, other than the manager, was completely uneducated about gluten free protocols. The oven man also put my pizza on the wrong liner, but luckily the wrong liner was gluten free too.
We went there once. I’m giving it 2 stars because they are close to being safe, but they’re not. When we went they had just opened, so maybe they’ve changed. It seemed like hey kept everything safe from cross contamination EXCEPT the ladle they use to put the sauce on the pizza and the pizza sauce was not dedicated. So they were taking a ladle- using it to spread sauce all over a regular pizza and then dipping it back in the big sauce bucket completely contaminating it. We saw that but my wife still decided to try it since the staff was insisting they were safe with gluten free pizzas. Well my wife got super sick and we never went back.
They make the pizza right in front of you, and change their gloves, use seperate pizza press and utensils. Most importantly, they don't make you feel like you're inconveniencing them - very nice crew.
I loved the pizza I got. They automatically assumed to change gloves and put the crust in a tin when I said gluten free crust as well
Great thin crust gluten free pizza - lifesaving for my Drexel student. Not greasy- she loves it and she’s super picky. Plenty of topping choices.
This is the best GF pizza I have ever had! Some of the staff is more knowledgeable than others (managers vs. high school kids). They have 2 different presses for the dough/crust. Just make sure you watch and ask questions and be specific. I have not gotten sick eating there, but have had to ask for separate sauce, spoons,etc. they get 5 stars because it tastes AMAZING!
They are very accommodating, the location in Frandor is the only location we’ve gone to. The have GF crust and get fresh toppings not on the line if you explain. We have only had a few people act annoyed with special requests. But most everyone is very careful and helpful. My daughter has celiac and has never gotten sick.
If you order the gluten free crust, they put it on a plate so it doesn’t touch the other pizzas in the oven. You have to ask for the gf red sauce so they’ll use a separate ladle and you won’t get cross-contamination. You can get any toppings you want, and the crust tastes very similar to the regular crust. It’s a good option, but since they don’t have a dedicated kitchen there’s a chance for cross-contamination.
REVISED REVIEW: Blaze has totally changed their approach to GF. They make GF crust from- separate from the regular. They have a dedicated press, and dedicated GF sauce, and cutters. I recommend visiting when they are not super busy- they will take the time to go slowly and be careful of x-contam. It's not perfect- there is flour present, but for a non-dedicated facility, they do a very good job. Food is fresh and good/very good (very good for a chain).
The employees changed their gloves and also put parchment paper I believe under my crust while adding toppings so the flour would not come in contact if left on the counter. My only complaint is that it took about 3x longer to cook than the regular crust.
They asked if I have celiac when I ordered a gf pizza. I thought that was a good sign, but they cooked my pizza the same way as everyone else’s, on the same surface, and used the same pizza cutter. I was starving so I ate one piece. I got so sick! Do not eat here!! It is not safe!
So I watched them make my Celiac daughter’s pizza from start to finish and I had to have them remake it after they went to cut it on a shared surface with a dirty (glutened) pizza cutter. I’m unlikely to come back her with her. She liked the pizza, but unfortunately she is one of those with Celiac disease that has alopecia secondary to gluten exposure so we won’t really know for a bit if she was glutenized.
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