absolutely NOT Celiac Friendly! the topping counter was a mess and they don't cook the gluten free pizza on separate equipment. 1 star is even too much
I went there a couple months ago. I had to talk quite a bit to them to get the "double" allergy prep approach (not using the additional items from the bins, but getting containers from below for pepperoni, etc), and still a little of the edge of the crust touched things it shouldn't have. I would have liked it if they wiped all the counters beforehand, and THEN gotten the containers from below for my additions. ...at least they had clean gloves... Nonetheless I avoid both gluten and dairy, I tolerated the pizza very well. I bet if you went first thing when they opened, and got the pizza a bit undercooked to warm up that evening, it would be much more GF.
When they first opened we loved It. They had gluten, dairy and soy free options and were great in preparing the food. Unfortunately, as they have gotten busier and added more staff all that has changed. We are a celiac family and all of us have gotten sick the last two times we were there. We no longer go there and I would not recommend it any longer.
I love their pizza! It's great!
The best tasting GF pizza & great variety of toppings. They are very careful about cross contaminates. Never have had a problem when eating there.
excited to order my gluten free pizza online for pick up during lunch. got there & noticed a sign taped to the door "no gluten free dough" checked in with the cashier who was about to charge my credit card & mentioned the sign. her statement "you don't want it now?". hmm...when were you going to tell me my pizza wasn't gluten free? poor understanding of celiac disease.
We are not a celiac family, just gluten free, pizza was good, price was nice!
Really good pizza
Blaze handles GF fantastically, they have a separate dough presser, will change their gloves, have mats for the GF pizza in the oven, and have a separate pizza slicer. When you order, make sure to specify it’s an “allergy.” Remember to ask them for the GF red sauce instead of the regular (it’s easy to miss cause the GF one is at the end of the line). Be aware that the GF pizza will be a little hard and cracker-like after it comes out of the oven, but it is not anything terrible (I would just ask for extra sauce when ordering and get olive oil on it at the end). Friendly staff and delicious pizza :))
I’ll start first with that fact that their gf pizza is absolutely the best I’ve had. The crust is made fresh daily and formed on a gluten free press as you order. They have separate sauce for the gf area and offer to do glove changes. That only area of possible cross contamination is the shared fired pizza oven. I have celiac and haven’t had any problems. I didn’t realize just how much I missed good pizza!
I absolutely LOVE this place! The GF crust is amazing and the staff is well trained and knowledgeable about celiac needs. They change gloves, offer new sauce, and have color coded utensils to ensure new cross contamination. They also cook the pizza on a special mat to ensure it doesn’t get contaminated while baking. I’ve eaten here a handful of times and have never gotten ill. They also have goat cheese! It’s fantastic to have a quality pizza place!
Blaze Pizza in Des Moines has changed their practices, and now can accommodate gluten-free dietary needs. The dough is kept on a red mat throughout the process. Their is a dedicated gluten-free marinara sauce and pizza cutter. All of the meats and cheeses are gluten free except for the meatballs. There is also a dedicated gluten-free pizza cutter. Can’t beat $11 for unlimited toppings. Their lemonade is also fantastic. I love Blaze!!
They are proactive about asking if it's an allergy or preference, so they know to change gloves. The gf crust is pressed on a different pizza press and placed on a separate cooking tray to try and minimize cross contamination. I've never had any issues.
I normally give only positive reviews, and I had high hopes for my visit. This location does offer a gluten free pizza crust but their setup does not allow for safe preparation. The Subway-style assembly line means everything is cross contaminated, the staff is severely undertrained in the area of food allergies, and the way they stack the unbaked pizzas (on top of each other) means wheat flour can (and does) fall on top of gluten free crusts. I admit, I should have gone with my gut when I finally made it to the front of the line, but I was very hungry and it clouded my thinking. I was “glutened” —that is to say, I was sick after eating here. This would be a fine place for non-Celiacs and/or non-food allergic individuals, but if you live with either (for your own safety), stay away.
Didn’t get sick. They get sauce from a different container. They get the toppings from underneath counter as the regular toppings. Had to ask for a different person to open all the doors to this area so the person handling toppings didn’t get my pizza cc. They use a mat under gf pizza in oven. I also requested clean pizza cutter and watched at the cutting bar. They do make a good pizza.
Great gluten free pizzas and the staff goes out of their way to avoid cross contamination
They use the same sauce/spoon for the gluten free pizza as they do For the wheat crust. When my husband and i went they put his sauce on his pizza spread it around with the spoon on the crust. Then did the same thing to mine with while using the same sauce and spoon. I asked for a gluten free crust and then ended up getting grabbing a crust from from the same area where my husbands crust was. I asked about it being gluten free and she had to go back to another area to grab the gluten free crust. The gluten free crust is no sealed and really separate from the flour crusts. They are in the same open area. Also the pizzas go in the same fire brick oven and your pizza is right next to a flour pizza. They also do not change pizza cutters (at least when I was there they didn't) and cut the gluten free pizza with the same cutter and the flour pizza. None of them did glove changes
Great GF pizza! Indicate you have an allergy and they will change their gloves, use separate/dedicated sauce and cook in dedicated area. You can watch the whole process and it was fast. Will be back again for sure!
My pizza was mishandled/contaminated ,gloves were not changed and then said he did everything right. I have Celiacs and had eaten there before but thankfully watched before getting sick so I must say NOT CELIAC FRIENDLY. Gave it a second chance 04/18. Employee looked upset at dealing with CD. He seemed to go out of way to contaminate it. He was Happy when I canceled order. He had a horrible attitude. Might be good pizza but they don’t try to accommodate CD
I am gluten sensitive and I do not have Celiac’s Disease. I order the gluten-free crust every time at several of the Blaze locations and it is the best gluten-free pizza crust I have ever tasted. Thin, crispy and delicious...as good as any pizza I have had in Italy.
ask for glove change and contaminated red sauce
They offer a gluten free pizza crust. Cross contamination likely, so not celiac friendly. They do ask if you would like them to change their gloves down the line, and use separate mats for pressing the dough. Pick all of your own toppings. Thin crust pizza but great flavor and quick.
The staff was very friendly. This is a pizza line where you tell staff what toppings to add. Staff were knowledgeable and made glove changes as well as used dedicated pizza cutters for GF pizzas. There is still possibility of cross contamination if the GF pizza slips off the mat in the shared oven or from the sauce scoop used on all pizzas. It was about as safe as it could be for the type of setup of this restaurant. I did not have a reaction, and my crust was tasty.
When I went, there was flour all over the place. It was on the counters, the cash register, everywhere! They have gf crust in the back, but when I ordered, she used the same gloves that touched all the floury counters to hold my pan. I cancelled our orders. They are clueless. The older dude who was firing pizzas was a jerk.
Although they prepared my pizza in the back area away from the other ingredients, the pizza cutter station was not adequately prepared. The same area was used to cut my pizza, although with a separate cutter, however their was too much cross contamination and I became very sick.
Loved it! They ask whether your gluten-free is a preference or an allergy, and as I just have a sensitivity I opted for preference. They have a separate pizza press for gluten-free dough, and they cook it on a special pizza board. They will change gloves as well if needed. The pizza is very good and I love coming here knowing that I can have a solid gluten-free, dairy-free meal!
This is one of the gluten sensitive places I've ever visited. They have gluten free dough which is prepared using separate equipment than the standard dough. When placing your order they explicitly ask if you'd like a glove change to prevent cross contamination from previous orders. They will assign one person to prepare the order rather than the traditional assembly line this way no one without the new gloves is helping you. Prior to placement in the oven (which is used with the other orders), they will set the GF order on a great resistant pad (I don't know the material). This provides a buffer between the GF pizza and the otherwise cross contaminated oven surface. After cooking it is record from said pad with dedicated GF serving utensils before being given to the customer. Good good and very considerate workers!
Delicious gluten free pizza! Assembled in plain sight, allowing you to watch them every step of the way. They had a separate container of sauce, a separate pizza cutter, and cooked it on top of something so my pizza was not contaminated in the oven. The create your own style was great, and I did not get sick.
Normally dont write restaurant reviews, but I was so impressed by Blaze! Its an assembly line style pizza place- they took GF seriously from the beginning, preparing it on a separate silicone mat, changing gloves, alerting me of any ingredients that would have touched gluten pizzas (sauce brush), and using a dedicated cutter and tongs. (Oh and it was delicious!!) Highly recommend!
Very friendly and knowledgeable staff. They have separate utensils for cutting and serving the gluten free pizzas and make it while you watch. I have celiacs and always feel safe coming here. And the pizza is delicious!!!
Definitely not celiac friendly, but for those who are simply intolerant and aren’t as concerned about cross-contamination, this is a good tasty option for a crispy thin crust (non-Udi’s) pizza. They do offer to change gloves, and the crust is placed on a special mat of some sort before going in the oven. But there’s a lot of contamination with the handling of the toppings.
Sadly had a terrible experience at this blaze pizza. They attempted to make me a gluten free pizza 3 times and each time cross contaminating the pizza in front of me. Using the wrong sauce, cutting the pizza with the wrong utensils, having another pizza land on top of my pizza. After the 3rd time I gave up and just asked for a refund. I have previously had good experiences at other Blazes but have not had the urge to trust trying them again. Please please watch your pizza at all times to make sure mistakes are not made.
best crust dairy free options so glad 5
I told them gluten free and they changed their gloves for me, but there is a sign right where you order telling you that GF dough is made on the same equipment. I decided to give it a chance despite the sign because my sister eats at another location and never gets sick. The pizza is cooked on some kind of rubber sheet to prevent cross contamination in the oven, which is good...but I'm so sick now (a few hours later) I can't believe it. I don't recommend this place if you're celiac or cannot handle cross contamination!
Build your own pizza or choose one of their signature flavors. I asked about the gluten free crust and they offered to change gloves without me even asking. I had the Green Stripe signature pizza and it was amazing. They also offer vegan cheese. Did not get sick afterwards!
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