Blaze Pizza

I used to go here a lot right when they opened (~5 years ago) and they were well versed in GF every time I went. Was visiting my parents and went back, they were confused about GF, didn’t take the precautions they used to, and I got sick after. No longer recommend.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

There is no way in hell this Blaze pizza location is gluten free. My wife is very gluten intolerant, we visit the other local Blaze location in Auburn Hills often and she never has a problem ordering GF pizza crust with staff glove changes. We walked into this location in Novi with the hope that we would have a similar experience, but no - absolutely not. There is obviously a management problem. The place was a mess, prep food thrown everywhere around the counter. I swear, if bloodhound dogs were preparing the pizzas the counter would have been better than what we saw. The bathrooms were destroyed.

If your ok with eating in a less than clean environment, by all means. However, if you require GF crust then this place is not for you. When my wife asked for GF dough, they stared at her as it were a total problem and shocked that someone would ask for it.

Stay away for GF pizza, better luck at Buddy’s up the road.

Celiac friendly?

No

Celiac friendly?

Yes

absolutely NOT Celiac Friendly! the topping counter was a mess and they don't cook the gluten free pizza on separate equipment. 1 star is even too much

Celiac friendly?

No

Celiac friendly?

Yes

Great!!!

I went there a couple months ago. I had to talk quite a bit to them to get the "double" allergy prep approach (not using the additional items from the bins, but getting containers from below for pepperoni, etc), and still a little of the edge of the crust touched things it shouldn't have. I would have liked it if they wiped all the counters beforehand, and THEN gotten the containers from below for my additions. ...at least they had clean gloves... Nonetheless I avoid both gluten and dairy, I tolerated the pizza very well. I bet if you went first thing when they opened, and got the pizza a bit undercooked to warm up that evening, it would be much more GF.

Celiac friendly?

Yes

When they first opened we loved It. They had gluten, dairy and soy free options and were great in preparing the food. Unfortunately, as they have gotten busier and added more staff all that has changed. We are a celiac family and all of us have gotten sick the last two times we were there. We no longer go there and I would not recommend it any longer.

Celiac friendly?

No

I love their pizza! It's great!

The best tasting GF pizza & great variety of toppings. They are very careful about cross contaminates. Never have had a problem when eating there.

Celiac friendly?

Yes

excited to order my gluten free pizza online for pick up during lunch. got there & noticed a sign taped to the door "no gluten free dough" checked in with the cashier who was about to charge my credit card & mentioned the sign. her statement "you don't want it now?". hmm...when were you going to tell me my pizza wasn't gluten free? poor understanding of celiac disease.

Celiac friendly?

No

We are not a celiac family, just gluten free, pizza was good, price was nice!

Celiac friendly?

Yes

Really good pizza

I have been to Blaze restaurants that use precautions in preparing GF pizzas. This isn’t one of them. We ordered 2 GF pizzas for my daughter and I, and the fellow (not his fault, obviously had no training) took two of the cooking discs out of a pile of flour from the regular station. He put our GF dough on top of the flour covered discs. We apologized for the inconvenience and left. Blaze is in general a terribly run franchise system. Very disappointing.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

They have great gluten free crust. It’s especially good if you ask for it well done as it helps get it more crispy. They are pretty good at changing gloves and asking if it is an allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

This location had been good in the past and made sure to take precautions including getting fresh toppings but not so great the past year. I’ve tried multiple times to go back and every time over the past year, I have walked out without ordering as they make me extremely uncomfortable. Every time I go they have a change in staff. When I ask about celiac friendly, they advise they change their gloves, have a gf dough, and have a separate “allergy” sauce, but they WILL NOT use separate toppings. So therefore you will be glutened. When I’ve inquired but getting fresh toppings they have advised they can’t do that. If you try this place be TAKE CAUTION.

They offer a Gluten free option but sadly there's a high risk of cross contamination. There are very few employees that care enough to acknowledge your celiac concerns and use ingredients separate from the front counter. I've been to this location twice and the 2nd time was the awful experience that made me stop going.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Not Much/None

Excellent pizza! I had the regular GF crust and it was quite tasty. I also have to give them credit for switching out the crust twice when they pulled them out and they had small rips in the bottom. They said it was already fragile, so they wanted a good one. Excellent customer service!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent