No!! I will not go back again. I told them I was Celiac and they made there cauliflower pizza. First it tasted terrible. Second it’s still cooked in the same oven as regular pizzas. Third, the staff have no idea how to prevent cross contamination and fourth, if they are busy all you get is attitude when you ask them to change gloves. NOT SAFE FOR CELIACS. Do not eat here!!
I specifically requested Gluten free, the girl who turns out was the shift leader even asked if it was "a preference" to which I replied it was not and it would cause severe illness. The girl then took the gluten crust off the paper and then walked away. She told someone else about it and then another person came over put in gloves and proceeded to rub her hands all around in the flour that was on the preparation area. I then told them to forget about it because they were too dirty and were contaminating my food. I stood there for 10 minutes trying to pay for my sons regular pizza and a couple drinks, but the employees kept ignoring me.
The food is good. However, if your full celiac I wouldn’t recommend eating here since the female employee I had didn’t change her gloves after asking if i wanted gluten free for diet or allergy. I stressed allergy and still no glove change.
When they first opened they were great. now I've seen them use the gluten free dough press for gluten dough during busy rushes. Recently my husband picked up a gluten free pizza for me but I'm pretty sure it wasn't gluten free dough. It looked like a regular pizza. I thought about not eating it but it was marked gluten free. Five minutes in I had stomach pain like I haven't had in years. stay away if you're sensitive to gluten. They advertise gluten friendly options but they are no longer safe!
Love this place great selection of toppings and sauces just make sure you tell them you have the allergy if you do. For two people to get their own pizza and a drink to share is $25 but worth it in my book!!!
They have a very thin crust "floppy"GF pizza. Furthermore they have several yummy FRESH toppings. It was good enough to eat again. :-) They cannot guarantee cross contamination, However, they make major efforts by changing gloves, prepping in different area etc... Prices aprox. $7-10 / GF pizzas take longer than their "3 minute bake time" claim to fame statement ... The place was clean & staff was very friendly , attentive & observant. The only thing I'd suggest is wiping the walls next to tables better ---it seemed to be an issue as I scanned for cleanliness down the entire restaurant wall... Someone also mentioned they're out of GF dough many times . I'd definitely dine there again...
Their crust has a different taste and texture than others I've had. I really like it. The variety of toppings is amazing, including different sauces and cheeses. When you order gf, they'll ask if it's preference or allergy and will change gloves if you say allergy.
The best gluten free pizza I ever had!
Pizzas are not prepared in a separate area. Same toppings are used after they've already handled regular crusts. The risk of cross-contamination was too high. Had to walk away.
They did have the gf dough in a seperate container and used a special dough press. It was actually put on a special piece of cardboard and everyone changed their gloves. The only cross contamination risk was the ingredients themselves but I felt fine afterwards.
I have tried their gluten free pizza twice. It was not good at all. Tastes like plastic and I’m sad because was looking for something quick and gluten free. Perhaps they will improve the recipe? A GF cauliflower crust would be nice to have if you are listening!
The staff is so so professional when it comes to gluten free safety. They make sure to change gloves, have a separate sauce just for gluten free pizzas, a tray so the dough doesn’t touch any surface, and a clean pizza slicer. There is no separate oven to cook the pizza in if you’re really paranoid, but it’s on a tray so there shouldn’t be any cross contamination.
The staff was super helpful about making sure my pizza was gluten free. They carefully cleaned the prep area and prepared my pizza on a special mat so it did not touch the oven. Every employee was super kind and understanding. I never felt like a burden at all! Since it is a pizza shop, there is the possibility of cross-contamination with flour in the air. However, they took every possible step to minimize the risk!
Staff changed gloves and has designated "gluten free mats" to put gluten free pizzas on in the oven, to reduce the chance of cross contamination with gluten pizzas. Only 2 toppings were not gluten free. I had a loaded pizza and it was quick too. It was delicious!!! And I didn't get sick. Now I only wish there were more of these around!!
Over time, I noticed I was getting sick after eating here. The last time I went, I noticed they picked up the GF pizza to check the bottom... using the same spatula they use on all the other pizzas in the oven, defeating the purpose of the GF pizza being cooked on it own pan.
I've had celiac for 12 years and tasted a lot of GF pizza and this is definitely in the top half of taste. The thin crust has a great taste and doesnt taste like a normal frozen pizza that many places use. I thoroughly enjoyed it and would recommend to all. Fairly priced as well.
This is a pizza "bar" type restaurant in which the pizzas are topped on the line and then cooked and brought to the table. The staff was not at all knowledgeable about GF beyond the fact that they had a GF crust. Could not answer questions such as which toppings were GF (particularly the meats which can frequently contain gluten). When we asked how they avoid cross contact with the toppings, the staff member did not understand what we were asking and explained their process for topping pizzas. When we looked over and observed the sauce ladle being used to smooth on the sauce for a regular pizza, we knew this was not the place for us.
Tasty pizza but watching it being prepared made the cross contamination risk pretty apparent. They try keeping the dough separate, but the sauce and toppings are all shared, so I wouldn't consider it worth the risk. Didn't feel great afterwards.
I agree with the other review, this may be my fav GF pizza in Jax! The ingredient choices are amazing, love the pesto sauce. The crust is crispy not floppy and greasy and they never skimp on my ingredients. The pizzas are done quickly every time we order and the online ordering is great!
Even though the pizza crust itself is gf all of the toppings are contaminated from unsafe handling. No one would get fresh toppings from the back or try to accommodate safe handling practices for someone celiac. Just told me not to eat here if I’m sensitive. I felt like they were uncaring and couldn’t be bothered to help.
The server changed gloves before preparing my gluten free pizza. They also had dairy free cheese. This was the best pizza I’ve had in a while and I can highly recommend. They didn’t have a separate prep area so perhaps check if you’re highly sensitive to cross contamination.
They have really good pizza for a reasonable price. They use glove changes and keep all of their equipment separate and use separate sauces to prevent cross contamination. They place a special mat under the dough so it doesn't get contaminated in the oven.
Major cross contamination! Both my daughter and I got sick after eating there last night. Super busy on a Friday night and everything looked like a mess. Food containers all had stuffed mixed in from other containers. Saw bacon that fell into veggies. Should have left, but was super hungry and took our chances. The previous time we were both fine, so I guess it depends on how busy they are.
I really like their GF Pizza. Very thin and crisp. If you top with watery ingredients, like tomato slices, the crust will be soggy. They also have charred brussel sprouts for topping. They will each do a glove change for each pie as it works down the line. Also, they will get a clean “red handled” cutter (indicates GF) to slice your pie. All you have to do is ask.
You must watch carefully BUT I eat there every Friday night with NO issues (pizza night in our house) they use special sauce, glove change (you need to ask for)they cook it on a special matt and the dough comes from its own machine (where i live, not all do i guess) the mat lets the person on the end know its GF so they use a special pizza cutter. As long as you are paying attention as well there should be no problems
Pizza was unfortunately cross contaminated as they were preparing it. Once cooked, in order to cut it, it was placed on the same rack as all the gluten pizza. There was no separate plate or rack the pizza was cut on. The paper it was plated with had just been on the same counter as all the gluten pizzas.
They are very knowledgeable about gluten free. They have a gluten sensitive gluten free glove change or you can order gluten-free without the glove change. They put your pizza on a special met when assembling it and when cooking it. Your pizza never really touches a place that a gluten filled pizza has touched. The only thing I would look out for is the sea salt or oregano they use the same batch for all pizzas. Also they have vegan cheese.
They do offer an amazing GF crust. They do ask if a glove change is needed. Some staff is knowledgeable about it as some will use a separate marinara sauce from what they use on regular pizzas. I’ve been glutened once from this place, I would say it is not celiac friendly even though they use separate Cutting utensils. I’ve had my GF pizza dragged over regular pizzas. Recommended to go when they’re not busy for best results!
I had been here two or three times prior with no issues. I came today and advised I had a gluten allergy and she changed her gloves. But proceeded to clean the press with the new gloves and then started to make my pizza which resulted in cross contaminating. She then went to grab the sauce from the normal one and I told her it had to be from the dedicated one they had, but then she just grabbed a new spoon. At this point, I was done and told them to stop making my pizza. It’s a shame, I wish all of their employees were better educated on it like the other were.
Tasty but right in front of you at the front counter they are using the same brush for the garlic oil, spreading it across raw gluten dough, dipping the brush back in the oil container, then spreading all that cross contaminated oil and brush across my gluten free dough. Ispoke to the kid behind the counter about this and he was clueless about cross contamination. Very disappointing since the owners are part of a restaurant chain that know food. Looks like minimum to no effort to actually avoid cross contamination by set up and lack of effective staff training. This place is for gluten eaters who choose 'no gluten ingredients' but not even close for celiacs.
I have eaten here 2-3 times without getting sick. With much apprehension too. They seem unsure of what is designated gluten free. Once they threw away an entire pizza I ordered because of uncertainty and started over. They do try very hard(change gloves, check labels, etc) just watch them very carefully as they prepare your pizza and constantly remind them you have Celiac.
We ate lunch today and it was delicious. My husband is Celiac. The lady taking our order today told a preparer to change his gloves and he would handle our order. Behind the counter was a knowledgeable worker that was advising the food preparer. They even had a special mat under our pizza to keep it gluten free.
Just checked their website guys-this place is NOT safe for Celiacs. Their menu says they “do not use a separate oven or press” for the gluten free dough. If going gluten free is a dietary choice you’re fine. Otherwise, this is not a safe place to eat for Celiacs.
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