My son was recently diagnosed with Celiac, so I went into this particular blaze because my niece (who is celiac) said the franchise is very careful about cross contamination. I wanted to see how they handle the seriousness of celiac. Unfortunately, this particular one was not. Gloves were changed and a special silicone pad was used on the board, but that felt like the extent of it. Although my paper was labeled for an allergy, the employee was about to use the same sauce she used on the line of regular crusts before. When I asked if she had a sauce for people with allergies, she said yes. Then she proceeded to put all the same toppings that had been used on all the regular pizzas on mine. Finally, when the pizza came out of the oven, they used the same pizza cutter that they had been using on all the regular pizzas. I was so disappointed. I definitely do not feel safe recommending this Blaze unless you are ready to be vocal at every step of the process. If you are just intolerant to gluten, it’s probably ok. But for someone with Celiac, I would be very cautious at this Blaze.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
The BEST pizza! They have gluten free and dairy free options which is awesome. I’ve never had a bad reaction here, the food is excellent and the staff are very knowledgeable. They change gloves, utensils, everything. I love coming here!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Pizza was good until I got severely ill. May not be cross contaminated while making, however once it’s in the oven it’s fair game as it’s touching everywhere normal pizza is fired.
— Not at all
— No gluten-free information on the menu
— Some
— Average
They DO offer gluten free crust ***BUT*** refuse to work with you to keep your order gluten free!!! The will ONLY use the toppings that are out (& already cross comtaminatedđŸ¥º) worse reaction ever when I asked them to use fresh gloves! I left without making a purchase.
— Not at all
— Not Much/None
— Poor
I really liked this place and felt safe. They put the dough on a mat so it’s not on the same surface as the gluten pizza when cooking it. They changed the gloves and made sure no one touched my pizza with gluten hands. They have a certain sauce just for gluten free pizza. They got ingredients from the bottom that weren’t touched and used a clean pizza cutter to cut my pizza. They didn’t seem to mind accommodating. I apologized for being complicated and they were just like it’s not that big of a deal.
— Somewhat
— Most/All
— Excellent
Don’t eat here! I got such attitude on the gluten free ask. The girl was so put out that she didn’t even get the toppings from a clean container. I paid for the pizza and threw it out. I will never go there again!!
— Not at all
— Gluten-free items are marked on the main menu