Browns Socialhouse

3 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza
Safety Rating
3 ratings

As rated by the community

809 Douglas St
Victoria, BC V8W 2B9, Canada
Collections
In 1 Public Collection

Most Recent Reviews


Asymptomatic Celiac

Overall Rating

Review


Staff were fairly knowledgeable, options on the menu, but no dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 6 months ago read full review

Asymptomatic Celiac

Overall Rating

Review


The menu has gluten friendly items marked and my waitress was very helpful. However when I asked about the gf nachos the waitress told me the tortillas are made in a shared fryer (so not really gf). She went through the menu with me and there were several things they could adapt to be gluten free (removing ingredients but of course never lowering the price - pet peeve of mine!!) I ended up ordering the Caesar salad with blackened chicken. She cautioned me that it was a shared kitchen and she couldn’t promise no cross contamination. Sigh. I wasn’t getting a great vibe but decided to chance it. Luckily I didn’t have any reaction. I doubt I will ever eat there again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 7 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Many gluten free options, staff very helpful and knowledgeable. I ordered the Icelandic cod, tangy tartar sauce, creamy coconut rice, and a colorful cowboy salad.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Icelandic cod, tangy tartar sauce, creamy coconut rice, and a colorful cowboy salad.
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Reviews of this Chain

Overall Rating

Review


I spoke with Tina at this Sherwood Park location. They are one of 2 Canada locations (other is Camrose AB) with a celiac program. All servers and kitchen staff are trained and they go beyond a dedicated fryer and GF buns. They have GF batters and sauces like teriyaki. So much of the menu can be GF: burgers, crispy chicken sandwich, rice bowls, crispy cauliflower, nachos, fish tacos (corn tortilla) and so much more. Tina went though the entire menu and there were so many options (including brownie for dessert).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I wouldn't suggest eating here if you are celiac. They don't have a dedicated fryer so I couldn't eat much. I had a burger with a salad and got very, very ill. It could've been cross contamination so I wouldn't go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Staff was very knowledgable about cross-contamination. The server, manager, and kitchen staff were aware of what was safe for Celiac folks. We were told by the manager that very little on the menu would be okay to eat. Basically, the Cowboy salad or Caesar salad without croutons. Both the grill and single fryer were deemed unsafe by staff. Salads are prepared in a separate area. The server did say that some items could be baked instead of fried like the french fries or yam fries, but the manager emphasized that the kitchen was an "open" one and they could not guarantee no cross-contamination of anything other than the salads. This place would be great for those sensitive to gluten, but not Celiac in my opinion.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
  • Reservations recommended
Celiac

Overall Rating

Review


I have been to Browns many times but this was my first coming for Brunch with my family, and the majority of us are celiac. Servers were very knowledgeable about cross contamination and let us know that fryers “may contain” so we were aware. None of us were impacted and overall another great experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Very open to accommodate and flag as “allergy.” Staff seemed knowledgeable but do note there’s no dedicated fryer, therefore certain items may seem gluten free but are not.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

More Info