I love that they have Impossible burgers with GF buns and DF shakes (made with coconut bliss ice cream). I haven’t re-confirmed that they have a dedicated fryer but haven’t felt bad after eating fries there several times. Nice to have a fast food option!
— Some
— Good
I love burgerville. I have Celiac and have not had a problem. I let them know I have this allergy; I ask them to change gloves; a fresh cooked hamburger, not one sitting around that may have cc, and hamburger unassembled with gluten free bun heated up in sealed bag, NOT toastedd; french fries cooked fresh with no seasonings put directly into paper food tray, not put into the metal holding & seasoning area to prevent cross contamination. I ask for ketchup and burgerville spread.
I don't eat any french fries during walla-walla onion ring season (sometime in July) because a manager told me it is a messy process using flour for the batter which gets everywhere and since the dedicated frier is close to the one used for flour items, I wait until the promotion ends and the friers are cleaned out.
I would give 5 stars, but the online interactive allergy menu doesn't work - it will say the deserts, salad dressings that are gluten free, but doesn't list burgers, condiments, lettuce, fries from a dedicated frier, or even the gluten free buns they carry. I contacted BV & they are looking into it.
Yes
excellent local fast food. they where did a great job making sure that my food was not contaminated with gluten
I'm both gluten and casein intolerant. We didn't have time to personally vet the place ahead of time, but other locations were ok per reviews. I told the man behind the counter, "I have several food allergies, May I please see your allergy menu or ingredients list?" He wanted to know what I'm allergic to then said he can put my burger on a GF bun. I replied that I have other allergies and not all GF buns are safe, and nicely asked to see the ingredient list for the buns. That's when the circus started. He told me he has a culinary arts degree, his mom has food intolerances, and it took me several more requests before someone produced the list...which he held in his hand and asked what ingredients I need to avoid. I was almost crying by this point. There were no other places in the area that were open and I was starving. When I asked for the manager, he said he was and finally let me look at the ingredients. It was such a negative experience that I wake up in the middle of the night still upset about it. I was polite the whole time and asked for the tools I needed but I keep trying to think of what I could have done differently.
Had a burger, fries, and milkshake. Told them I was celiac and they explained the procedure they follow. No issues whatsoever! Good food.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
I have had a good experience at this BV every time. The best bet for no cross-contamination is a burger made unassembled with a non-toasted, non-heated GF bun. I usually get the 1/2 pound Colossal Burger with bacon, and let them know I have a gluten allergy... they always offer it unassembled. Most of the staff know the toaster and fryer are shared. Avoid anything fried including sweet potato fries.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Burgerville comes through again! Their regular restaurants and the restaurant at PDX have gluten free options that are safe for Celiac!
I ate a delicious breakfast sandwich with eggs, cheese, and bacon this morning while waiting for my plane. They even have water in reusable metal bottles!
Always love 💕 eating at Burgerville because you feel like a normal person going to a burger place and ordering food!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
These people understand Celiac! They tag your order with gluten allergy, have a dedicated fryer for fries 🍟 and other fried items, (not onion rings). They have warned me when their fryer has been cross-contaminated! The staff is ver well trained with food allergies.
Make sure when they take your order you ask for unassembled and untoasted with a gluten free bun.
All their milkshakes are safe and they commonly have a variety of desserts 🧁 in addition to their milkshakes that are also safe for Celiacs!
I’ve eaten here more than 20 times bas have never been sick!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
We visited here today and learned that they have a fryer that they call GF, but it is connected to the two other fries with the same filter. So the oil is filtered through the same filter that the oil cooks the fish and chicken with.
— Not at all
— Gluten-free items are marked on the main menu