Burgerville

I love that they have Impossible burgers with GF buns and DF shakes (made with coconut bliss ice cream). I haven’t re-confirmed that they have a dedicated fryer but haven’t felt bad after eating fries there several times. Nice to have a fast food option!

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I love burgerville. I have Celiac and have not had a problem. I let them know I have this allergy; I ask them to change gloves; a fresh cooked hamburger, not one sitting around that may have cc, and hamburger unassembled with gluten free bun heated up in sealed bag, NOT toastedd; french fries cooked fresh with no seasonings put directly into paper food tray, not put into the metal holding & seasoning area to prevent cross contamination. I ask for ketchup and burgerville spread.

I don't eat any french fries during walla-walla onion ring season (sometime in July) because a manager told me it is a messy process using flour for the batter which gets everywhere and since the dedicated frier is close to the one used for flour items, I wait until the promotion ends and the friers are cleaned out.

I would give 5 stars, but the online interactive allergy menu doesn't work - it will say the deserts, salad dressings that are gluten free, but doesn't list burgers, condiments, lettuce, fries from a dedicated frier, or even the gluten free buns they carry. I contacted BV & they are looking into it.

Celiac friendly?

Yes

excellent local fast food. they where did a great job making sure that my food was not contaminated with gluten

I'm both gluten and casein intolerant. We didn't have time to personally vet the place ahead of time, but other locations were ok per reviews. I told the man behind the counter, "I have several food allergies, May I please see your allergy menu or ingredients list?" He wanted to know what I'm allergic to then said he can put my burger on a GF bun. I replied that I have other allergies and not all GF buns are safe, and nicely asked to see the ingredient list for the buns. That's when the circus started. He told me he has a culinary arts degree, his mom has food intolerances, and it took me several more requests before someone produced the list...which he held in his hand and asked what ingredients I need to avoid. I was almost crying by this point. There were no other places in the area that were open and I was starving. When I asked for the manager, he said he was and finally let me look at the ingredients. It was such a negative experience that I wake up in the middle of the night still upset about it. I was polite the whole time and asked for the tools I needed but I keep trying to think of what I could have done differently.

This is a go to for our family with me being gluten free, and my daughter having egg, dairy, and peanut allergies. I stick to a burger on a gf bun, untoasted and unassembled. I can get fries but I pay attention to any fried seasonal specials (like the onion rings) as sometimes those contain gluten, so I will skip fries during those times. If you specify an allergy, they’ll take precautions to avoid cross contamination. I am not super sensitive to cross contamination but will react if I ingest anything visible to the eye (like a crouton or bigger). I’ve never been glutened here.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

No dedicated fryer but they won’t tell you unless you ask. Not safe.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Fries are gluten free and not cooked where the breaded stuff is and they have gluten free buns just don't toast them with allergy to avoid cross contact. Also they have diary free cheese and diary free milkshakes.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten free fries and burger buns!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Tell them you have celiac or a Gluten allergy and they will take the extra precautions to prepare your food. I normally order orginal cheeseburger no bun also no lettuce. There lettuce wraps suck and there GF buns remind me of the nasty patty on health inspector epsiode of spongebob.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good